Installation Guide

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Warranty Information
TURBRO provides a 1-year limited warranty for TURBRO Heater, from the date of purchase, subject to the following
conditions and limitations outlined below.
WHAT IS COVERED?
• This warranty is limited to the repair or replacement of part(s) proved to be defective in material or workmanship, after
said defect is confirmed by the manufacturer's inspection.
• The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the
wholesale price of the defective part(s).
WHAT IS NOT COVERED?
• Damage caused by the owner when attempting to fix or alter the product themselves.
• Damage caused by misuse, abuse, neglect, alterations, or unauthorized repair.
• Natural depreciation.
• Any alteration misuse of the product will nullify this warranty.
• This warranty is non-transferrable, which is effective for the original buyer from the authorized seller only.
HOW TO REQUEST WARRANTY SERVICES?
• To obtain the benefit of this warranty, please leave a message online (www.turbro.com/contact), or send an email to
[e-mail].
WHAT WILL TURBRO DO?
• Repair the item.
• Replace the item if not repairable.
• Refund the item under certain circumstances.
Warranty Registration
Thank you for purchasing a TURBRO Electric Fireplace!
We’re extremely happy that you have decided to join us.
To thank you we’re giving you a warranty extension. All you need to do is register your new product at
https://www.turbro.com/pages/warranty-registration. Once it’s registered, you’ll get a 1-year extension on the 1-year
manufacturer warranty for a total of 2 years. It’s that easy!