Manual

TurningPoint for Office 2003 User Guide 276
ResponseCard XL, ResponseCard RF, ResponseCard XR, and ResponseCard NXT are products that are
optimally suited for use with TurningPoint. Users also have the option of using TurningPoint’s
ResponseWare for a virtual keypad.
How do I set up the response devices?
All of the response device settings can be found in the Settings windows. From the TurningPoint Toolbar,
select the Tools > Settings. Find information about Installing Response Devices in Chapter 4: Response
Device and Settings Management.
Where should I put the receiver?
Because the IR device uses infrared technology and line-of-sight communication, place it in a central
location in the front of the room where it is high enough for everyone to see. The effective range of an IR
device receiver is about 90 feet (27 meters). You will need to install one receiver for every 80 participants.
The effective range of a ResponseCard RF is about 200 feet (60 meters) and the ResponseCard XR is about
400 feet (120 meters). A single receiver is sufficient for up to 1000 ResponseCards, and a direct line of sight
between the receiver and the ResponseCard is not necessary. When the receiver is connected, the
participant has to simply press the number or letter on the ResponseCard to send a response. Find
information about setting up the receiver in Chapter 4: Response Device and Settings Management.
Why is a ResponseCard not working?
The correct ResponseCards may not be matched with the receiver. Check your response device settings.
Find information about the response device settings in Chapter 4: Response Device and Settings
Management.
The ResponseCard’s batteries may be too low or dead. Press a button on the ResponseCard. The light on
the ResponseCard blinks or does not light up if the batteries need to be replaced.
The ResponseCard may not be correctly programmed. Refer to the Programming ResponseCards insert in
the TurningPoint kit.
How do I track responses from participants?
Create a Participant List in TurningPoint and then use the Participant Monitor to view the responses from
each participant. You can either create a Participant List using the Participant List Wizard or by importing
an existing file. Find information about Participant Lists in Chapter 5: Track Participants and Teams. Find
information about the Participant Monitor in Chapter 7: Run Presentations.
When running the presentation, why don’t the graphs appear unless I advance to the
next slide and then go back?
The animations in the charts vary between Office 2003 and Office 2007. It is likely that Microsoft Office has
been upgraded since TurningPoint was installed. Uninstall TurningPoint, and then reinstall it.