Owner's Manual

NO GAME AUDIO?
If you cannot hear the game audio when first powering on the headset and transmitter, check to see if they are “paired”,
which means they’re synchronized to ensure they work together. When the headset and transmitter are communicating
properly, the Power LED on the front panel of the transmitter will be on solid. If this LED is slowly pulsing instead, it means
the transmitter can’t communicate with the headset. If this is the case and your headset is not paired with the transmitter,
then follow the instructions below for pairing:
1. Make sure the headset and transmitter are turned
off and they are at least 2 feet away from each other.
2. Power on the transmitter by connecting it to a free
USB port on your gaming console. Then press and hold
the PAIR button on the transmitter for about 5 seconds.
Release the PAIR button when the transmitter’s
Power/Link LED begins to flash rapidly (twice per second).
NOTE: If you hold the transmitter’s PAIR button for too long (over
20 seconds), the light will blink extremely quickly, and you will
need to start over from step 1.
3. Press and hold the headset POWER button for about 6
seconds until you hear the second double beep, then
release the POWER button. At this point, the headset LED
will flash rapidly (twice per second).
4. Wait for the headset and transmitter to pair. This
process could take up to 30 seconds.
If pairing is successful, the Power/Link LED on the
transmitter should be on solid and the headset LED
should be flashing about once per second, indicating that
the units are paired.
If pairing fails, repeat steps 1-4. It may take up to 5
attempts to pair successfully.
If you have followed these instructions and still have
issues with the pairing process, please contact Technical
Support:
www.turtlebeach.com/support
click “Contact Support”
IMPORTANT!
2 feet
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Maintain a distance of at least
2 feet between the headset
and transmitter when pairing.