User Manual

17
• Never attempt to repair or perform maintenance on
the appliance until the main electrical power has been
disconnected. Turning the appliance control "OFF"
does not remove electrical power from the unit's wiring.
• Replace all parts and panels before operating.
!
WARNING
Electrocution Hazard
TROUBLESHOOTING
Problem Possible Cause Remedy
Appliance not cold enough
(See “Adjusting the temperature" on page 10)
• Control set too warm
• Content temperature not stabilized.
• Excessive usage or prolonged door open-
ings.
• Airow to front grille blocked.
• Door gasket not sealing properly.
• Adjust temperature colder. Allow 24 hours
for temperature to stabilize.
• Allow temperature to stabilize for at least
24 hours.
• Airow must not be obstructed to front
grille. See “clearances” on page 4.
• Replace door gasket.
Appliance too cold
(See “Adjusting the Temperature” on page 10)
• Control set too cold
• Door gasket not sealing properly.
• Adjust temperature warmer. Allow 24 hours
for temperature to stabilize.
• Replace door gasket.
No interior light. • Failed LED light assembly or light switch. • Contact a qualied service technician.
Light will not go out when door is closed • Door not activating light switch.
• Failed light switch
• Appliance not level, level appliance, (See
page 4, “leveling legs”)
• Contact a qualied service technician.
Noise or Vibration • Appliance not level
• Fan hitting tube obstruction.
• Level appliance, see “Leveling Legs” on
page 4.
• Contact a qualied service technician.
Appliance will not run. • Appliance turned off
• Power cord not plugged in.
• No power at outlet.
• Turn appliance on. See “Starting your ap-
pliance” on page 10.
• Plug in power cord.
• Check house circuit.
If You Do Need Service
If you do need service, contact your dealer or Twin Eagles.
In any correspondence, refer to the service number and
serial number of your ice machine which is located on the
upper left hand side of the wall liner. Retain your proof of
purchase. You may want to record these numbers in Table
A below.
!
CAUTION
In the unlikely event you lose cooling in your unit, do not
unplug the product from the electric supply, but do call
a qualied service technician immediately. It is possible
that the loss of cooling capacity is a result of excessive
frost build-up on the evaporator cooling coil. In this case,
removing power to the unit will result in the melting of this
excessive quantity of ice, which could generate melt water
that exceeds the capacity of the defrost drain system and
could result in water damage to your home. The end-user
will be ultimately responsible for any water damage caused
by prematurely turning the unit off without appropriately
managing the excess water run-off.