User Manual

Chapter 05: Troubleshooting 35
This chapter describes some techniques for locating information
and solving problems that you may encounter while using your
Sahara Slate PC. If you find, after reading this section, you are
unable to solve a problem you are having, please check out more
online resources at www.tabletkiosk.com or contact the
Authorized Dealer where you purchased your Tablet PC (see the
section below, Contacting Your Dealer for a list of the
information you’ll need to supply them).
General Hardware Problems / Possible Causes and Solutions
A few common hardware problems and suggested solutions are
presented in the tables below:
Audio Problems/Solutions
Problem Possible Cause Solution
No sound can be
heard.
Either the volume is
muted or turned
down.
Use the Microsoft Windows volume
control icon at the lower right hand
corner of the display to adjust the
volume and disable muting.
No sound can be
heard through
external speakers or
headphones.
Connected to the
wrong jack.
Make sure to change the connector to
the proper jack.
Speakers aren’t
powered on.
Check to make sure the speakers are
plugged in and turned on.
Chapter 05
Troubleshooting