User's Manual

Netkey Series WLAN Card
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TROUBLESHOOTING
If you encounter some problems while installing the Netkey WLAN adapter or you want to confirm
whether your adapter is installed properly or not, we have listed the procedure for checking the various
components after you have installed the adapter. In first part of Troubleshooting, we have suggested the
users to check the various properties of the card to check the proper installation. In second section, we
have listed the various problems that you may encounter during the installation and have also listed the
possible solution. Check the first part to guess the probable reason of unsuccessful installation.
Please check the followings if you encounter some problem while installing the Netkey or yours Netkey
are non-functional.
In Windows 2000:
To check that the Netkey is installed properly, please do the following:
1. Check the Windows 2000 Diagnostics. See if there is any conflict in the Resource allocation or the
I/O Address, IRQ allocations. If you find that the IRQ or I/O Addresses are already assigned to some
other devices, you must change that value.
2. Go to the Control Panel. Double click on the Network Adapter, you will see Netkey Wireless Adapter.
Double clicking on that will show you the status of the Netkey network adapter. If there are no error
signs, the adapter has been installed properly.
In Windows XP:
To check that the Netkey is installed properly, please do the following:
1. Go to START>CONTROL PANEL. Double-click on Network Connections. Right-click on LAN.
Click Properties.
2. The Netkey network adapter will appear, indicating proper installation.