TANK GT24 B5397 Service Engineer’s Manual
PREFACE Copyright This publication, including all photographs, illustrations, and software, is protected under international copyright laws, with all rights reserved. Neither this manual, nor any material contained herein, may be reproduced without written consent of the manufacturer. Copyright 2008 Version 1.0 Disclaimer Information contained in this document is furnished by TYAN Computer Corporation and has been reviewed for accuracy and reliability prior to printing.
Federal Communications Commission (FCC) Notice for the USA Compliance Information Statement (Declaration of Conformity Procedure) DoC FCC Part 15: This device complies with part 15 of the FCC Rules Operation is subject to the following conditions: 1) This device may not cause harmful interference, and 2) This device must accept any interference received including interference that may cause undesired operation.
About this Manual This manual provides you with instructions on installing your TANK GT24, and consists of the following sections: Chapter 1: Provides an Introduction to the Transport GT24 B5397 barebones, packing list, describes the external components, gives a table of key components, and provides block diagrams of the system. Chapter 2: Covers procedures on installing the CPU, memory modules, an optional PCI-E card, and hard drives.
SAFETY INFORMATION Before installing and using the TANK GT24, take note of the following precautions: – Read all instructions carefully. – Do not place the unit on an unstable surface, cart, or stand. – Do not block the slots and opening on the unit, which are provided for ventilation. – Only use the power source indicated on the marking label. If you are not sure, contact the Power Company.
Table of Contents Chapter 1:Overview 1.1 1.2 1.3 1.4 1.5 About the TYAN GT24 B5397. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Product Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 1.4.1 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . .
3.6 3.7 3.8 3.9 Replacing the LED Control Board . . . . . . . . . . . . . . . . . . . . . . . . 48 3.6.1 M1003 LED Control Board Features. . . . . . . . . . . . . . . . . 50 3.6.2 M1003 LED Control Board Connector Pin Definition . . . 51 Replacing the M1012 Adapter Board . . . . . . . . . . . . . . . . . . . . . . 52 3.7.1 M1012 Adapter Board Features. . . . . . . . . . . . . . . . . . . . . 53 3.7.2 M1012 Adapter Board Connector Pin Definition . . . . . . . 54 Replacing the SAS/SATA Backplane. . . . . .
Chapter 1: Overview 1.1 About the TYAN GT24 B5397 Congratulations on your purchase of the TYAN GT24 B5397, a highly-optimized rack-mountable barebone system. The TYAN GT24 B5397 offers the latest in dual processor server systems, providing a rich feature set and incredible performance. Leveraging advanced technology from Intel®, the TYAN GT24 B5397 based server system are capable of offering scalable 32 and 64-bit computing, high-bandwidth memory design, and a lightning fast PCI-X bus implementation.
1.2 Product Models Model GT24-B5397 HDD Bays (4) 3.
1.3 Features Enclosure • Industry 19” rack-mountable 1U chassis • Storage bay – (1) slim CD-ROM bay – (4) 3.5” HDD bays • Dimension: D 25.4 x W 17.2 x H 1.72 inch (645x436x43.
Server Management Regulatory • Automatic fan speed control • Chassis intrusion alert • Support Tyan Server Management (TSM) • Option TYAN SMDC M3295/6, IPMI v2.
1.4 Unpacking 1.4.1 Accessories If any items are missing or appear damaged, contact your retailer or visit TYAN’s Web site for service: http://www.tyan.com. The Web site also provides information on other TYAN products, plus FAQs, compatibility lists, BIOS settings, and more.
Rail Kit Rear Front Mounting Bracket x 4 Sliding Brackets Front L-Bracket x 2 Rear L-Bracket x 2 Mounting Ears & Screws Screws Kit 6 Sliding Rails x 2 Chapter 1: Overview
1.4.2 FRU Parts Item Model Number Quantity Description GT24-B5397 Standard Parts S5397AWG2NR 1 S5397AWG2NR Dual Xeon Motherboard ( B5397G24W4H / B5397G24W4HR ) S5397AG2NR 1 S5397AG2NR Dual Xeon Motherboard ( B5397G24V4H ) CCHA-0320 1 GT24 1U Chassis (B5397G24V4H / B5397G24W4H ) CCHA-0330 1 GT241UChassis ( B5397G24W4HR) CCCV-0050 1 Top Cover for GT24 Chassis (B5397G24V4H, B5397G24W4H SKU) CCCV-0170 1 Top Cover for GT24 Chassis (B5397G24W4HR) CHDT-0051 4 Removable 3.
Item Model Number Quantity Description CFAN-0066 4 40x40x56mm Fan, 12V, 15500rpm, 3-pin CFAN-0171 1 40x40x28mm Fan, 12V, 15000rpm, 3-pin CHSK-0170 1 LGA771 CPU Heat Sink ( B5397G24V4H / B5397G24W4H ) CHSK-0173 1 LGA771 CPU Heat Sink ( B5397G24W4HR) CDVD-0060 1 Slim Type DVDROM, Silver Color CCBL-0326 1 SATA DVD-ROM Power Cable, L =110mm CCBL-0422 1 DVD SATA cable M1208-3-SN 1 SATA/SAS 4-Port HDD Backplane M1012-RS 1 Fan Adapter Board M1003-ID-RS 1 Front Control Board Module
Item Model Number Quantity Description CCBL-067J 1 Mini-SAS cable, L=580mm ( B5397G24W4H, B5397G24W4R ) CCBL-0679 1 SAS CABLE ( B5397G24V4H ) CCBL-0720 1 Front Panel Control BD cable, L=320mm CCBL-0400 1 TYFP I cable, L=220mm CCBL-0417 1 TYFP II cable, L=250mm CCBL-0653 1 Fan Cable, L=300mm CCBL-0355 1 USB Internal Cable, L=580mm CCBL-0355 1 A/C Power Cord, US Type, L=2440mm CCBL-0310 1 A/C Power Cord, EU Type, L=1800mm M3295-2 1 OPMA card M3296 1 OPMA card Cable Set OP
1.5 About the Product This section contains the hardware diagrams and a block diagram of the GT24 system. 1.5.1 System Front View Warning LED Reset switch NMI switch HDD activity LED ID Switch Power LED ID LED Power switch 2 x LAN LEDs USB ports DVD-ROM Drive Hard Drive Bay x 4 1.5.
1.5.
Rear I/O LED LED Color State Description LAN1/LAN2 Linkage/ Activity (Left Side) Green Green OFF ON Blinking OFF 10Mb/100Mb/1000Mb linked 10Mb/100Mb/1000Mb activity No LAN linked and activity LAN1/LAN2 Linkage/ Activity (Right Side) Yellow Blinking Blinking Blinking OFF 10Mb mode 100Mb mode 1000Mb mode NO LAN linked and activity Note: In 10 Mbps, the Right LED blinks yellow once in repeat and continuous action. In 100 Mbps, the Right LED blinks yellow twice in repeat and continuous action.
1.5.4 System Internal View B5397G24W4H/B5397G24VHH 1 2 11 3 FAN9 FAN4 FAN3 FAN2 FAN1 FAN8 FAN7 FAN6 FAN5 10 4 5 6 7 9 8 1. PCI-Slot (with riser card M2083) 2. EPS 12V Power Supply 3. CPU Sockets 4. System Fans 5. Adapter Board 6. SAS/SATA Backplane Chapter 1: Overview 7. 8. 9. 10. 11.
B5397G24W4HR 1 2 12 3 FAN9 FAN4 FAN3 FAN2 FAN1 FAN8 FAN7 FAN6 FAN5 4 5 6 7 8 11 10 9 1. PCI-Slot (with riser card M2083) 2. ERPU 1U 12V Power Supply 3. CPU Sockets 4. System Fans 5. Power Distriubution Board 6. Adapter Board 14 7. 8. 9. 10. 11. 12.
1.5.
1.5.
J7/J12/J19/J21/J36/J40 4-pin FAN Connector J3 Onboard HD Audio Header J6 CD_IN Audio Header J8 IPMB Header J20 COM2 Header J22/J23 1394 Header J28 Front Panel Header J33 TYAN Fan speed Header for Barebone J37 TYAN LAN LED Header for Barebone J38 TYAN LCM Header for Barebone J41 USB Front Panel Header P1 Audio Jack Header J2 Aux.
18 Chapter 1: Overview
Chapter 2: Setting Up 2.0.1 Before You Begin This chapter explains how to install the CPU, CPU heatsink, memory modules, and hard drives. Instructions on inserting a PCI-E card are also given. Take note of the precautions mentioned in this section when installing your system. 2.0.2 Work Area Make sure you have a stable, clean working environment. Dust and dirt can get into components and cause malfunctions. Use containers to keep small components separated.
2.0.4 Precautions Components and electronic circuit boards can be damaged by discharges of static electricity. Working on a system that is connected to a power supply can be extremely dangerous. Follow the guidelines below to avoid damage to the B5397 or injury to yourself. • Ground yourself properly before removing the top cover of the system. Unplug the power from the power supply and then touch a safely grounded object to release static charge (i.e. power supply case).
2.1 Rack Mounting After installing the necessary components, the TANK GT24 can be mounted in a rack using the supplied rack mounting kit. Rack mounting kit Sliding Rails x 2 Sliding Brackets x 4 (Front x 2, Rear x 2) Mounting Ears (including screws) x 2 Screws Kit x 1 Mounting Brackets x 4 2.1.1 Installing the Server in a Rack Follow these instructions to mount the TANK GT24 into an industry standard 19" rack.
Installing the Inner Rails to Chassis 1. Screw the mounting ear to each side of TANK GT24 as shown using 2 screws from the supplied screws kit. Mounting Ears 2. Draw out the inner rails from rail assembly. Install inner rails to left and right sides of chassis using 1 M4-4L(A) screw for each side. Installing Outer Rails to the Rack 3. Measure the distance between inner side of the front and rear mounting brackets in the rack.
4. Locate the front and rear brackets. Rear Bracket x2 Front Bracket x2 5. Secure the front bracket to outer rail with 2 M4-4L(A) screws. 6. Reserve the distance same as in Step 2 on rear bracket. Secure the rear bracket to outer rail with 2 M4-4L(A) screws. 7. Secure the outer rail to the rack using 2 brackets and 4 M5-8L(B) screws for each side. Secure the mounting brackets from inside, not outside, of the rack.
Rackmounting the Server 8. Draw out the middle rail to the latch position. 9. Lift the chassis and then insert the inner slide rails into the middle rails. 10. Push the chassis in and press the latch key (A). Then push the whole system into the rack (B).
11. Secure the mounting ears of chassis to the rack with 2 M5-15L(C) screws. NOTE: To avoid injury, it is strongly recommended that two people lift the TANK GT24 into the place while a third person screws it to the rack.
2.2 Installing Motherboard Components This section describes how to install components on to the motherboard, including CPU, memory modules and PCI-E card. 2.2.1 Removing the Chassis Cover Follow these instructions to remove the Tank GT24 chassis cover. 1. Release the screw on the back side. Then slide the chassis cover in the direction of the arrow. 2. Lift the cover off.
2.2.2 Installing the CPU and Heatsink Follow these instructions to install the CPU and CPU heatsink. 1. Locate the CPU sockets. 2. Take off the CPU protection cap. 3. Pull the CPU lever up to unlock the CPU socket.
4. Open the socket in the direction as shown. 5. Place the CPU in the CPU socket, ensuring that pin 1 is located as shown below. 6. Close the socket and press the CPU socket lever down to secure the CPU.
7. Place the heatsink on top of the CPU and screw into place as shown. B5397G24W4HR Notice: Place the heatsink for the Power Cables on top of the CPU and screw into place as shown.
2.2.3 Installing the Memory Follow these instructions to install the memory modules on the motherboard. 1. Locate the memory slots on the motherboard. 2. Press the memory slot locking levers in the direction of the arrows as shown in the following illustration. 3. Align the memory module with the slot. The module has indentations that align with notches in the slots.
4. Insert the memory module into the slot as shown. When inserted properly, the memory slot locking levers lock automatically onto the indentations at the ends of the module. Attention When Installing the Memory! Always install memory DIMMs in pairs starting from CPU1_DIMM0 and CPU1_DIMM1 and CPU2_DIMM0 and CPU2_DIMM1.
Key points to note before installing memory: • Only DDR2 800/667/533 FB-DIMM memory modules are supported • All installed memory will automatically be detected and no jumpers or settings need changing. • The Tempest i5400PW S5397 supports up to 128G of memory. • DDR2 533 FB-DIMM memory modules will operate at 640MHz frequency with FSB-1600 processors. • All memory must be of the same type and density. Please refer to the table below for supported CPU FSB and DIMM Frequency combinations.
2.2.4 Installing a PCI-E Card There is one PCI-E slot on the rear panel of GT24. Refer to the procedures below for PCI-E installation. 1. Push the tab of PCI-E slot on the rear panel in the direction as shown to release the bracket. 2. Move the bracket to the right as shown. 3. Locate the pre-installed PCI-E riser.
4. Insert the PCI-E card as shown. 5. Push the tab of PCI-E slot in the direction as shown to fix PCI-E card. Notice: 1. Full length PCI-E card is not suppored if SMDC card is installed first. Only Low-profile card is supported in that case. 2. Please make sure the size of the PCI-E card is within range of the standard size of the PCI-E cards. Larger PCI-E cards may cause obstruction within the system.
2.3 Installing the Hard Drives The TYAN GT24 barebone system supports SAS/SATA hard drives. Follow these instructions to install a SAS/SATA hard drive for model GT24 B5397. 1. Press the locking lever latch in the direction of the arrow (A) and then pull the locking lever open (B). B A 2. Slide the drive tray out. 3. Remove the six HDD screws as shown.
4. Remove the drive tray holder. 5. Place a hard drive into the drive bay. A 6. Use six screws to secure the HDD.
7. Reinsert the drive tray into the chassis, ensuring that the drive tray is completely inserted into the chassis. 8. Close the locking lever to secure the hard drive tray. 9. Repeat the same procedures to install the hard drive for the other drive tray if necessary.
38 Chapter 2: Setting Up
Chapter 3: Replacing Pre-Installed Components 3.1 Introduction This chapter explains how to replace pre-installed components including the motherboard, LED control board, DVDROM drive, M1012 adapter board, M1208-3-SN SAS/SATA backplane, and power supply. Take note of the precautions in this section when installing your system. 3.1.1 Work Area Make sure you have a stable, clean working environment. Dust and dirt can get into components and cause malfunctions.
3.1.3 Precautions Components and electronic circuit boards can be damaged by static electricity. Working on a system that is connected to a power supply can be extremely dangerous. Follow the guidelines below to avoid damage to the TANK GT24 or injury to yourself. • Ground yourself properly before removing the top cover of the system. Unplug the power from your computer power supply and then touch a safely grounded object to release static charge (i.e. power supply case).
3.2 Disassembly Flowchart The following flowchart outlines the disassembly procedure.
3.3 Removing the Cover Before replacing any parts you must remove the chassis cover. Follow these instructions to remove the cover of the TANK GT24 chassis cover. 1. Release the screw on the back side. Then slide the chassis cover in the direction of the arrow. 2. Lift the cover off.
3.4 Replacing Motherboard Components Follow these instructions to replace motherboard components, including the motherboard. 3.4.1 Disconnecting All Motherboard Cables Before replacing the motherboard or certain components, remove cables connected to the motherboard. Follow these instructions to remove all motherboard cabling. 1.
2. Disconnect DVD-ROM drive cable, SAS/SATA hard drive cables, USB, TYFP I, TYFP II, and Fan cable. Refer to the mainboard layout for the locations.
3.4.2 Removing the Motherboard Follow these instructions to remove the motherboard from the chassis when all add-on components have been removed. 1. Remove one screws securing the link-bar to the chassis. 2. Remove ten screws securing the motherboard to the chassis. 3. Remove the motherboard.
3.5 Replacing the Slim DVD-ROM Follow these instructions to replace the DVD-ROM. 1. Remove power and data cables from the slim DVD-ROM. 2. Press the tab in the directions as shown to release the DVD-ROM drive. 3. The DVD-ROM drive will be freed from the drive bay after pressing the tab.
4. Remove two screws that secure DVD-ROM drive to the bracket. 5. Replace the DVD-ROM drive. 6. Secure DVD-ROM to the bracket using two screws. Then replace the unit into the drive bay and connect the DVDROM power and data cables.
3.6 Replacing the LED Control Board Follow these instructions to remove the LED control board. 1. Remove the two screws securing the LED control board to the chassis. 2. Lift the LED control board unit free from the chassis. 3. Unplug the USB cable from the connector.
4. Unplug the ribbon cable from the connector. 5. Remove the three screws securing the LED control board to the control box. 6. Lift the LED control board free from the chassis. After replacement, insert the unit to the chassis following the above procedures in reverse.
3.6.
3.6.
3.7 Replacing the M1012 Adapter Board 1. Remove all the cables connected to the adapter board, including front panel, TYFPI, TYFPII, FAN, and DVDROM power cables. Refer to page12 for the location 2. Remove the six screws to release the adapter board.
3.7.
3.7.
J3 LAN/ID LED Connector 1 LAN1_LED+ 2 LAN1_LED- 3 LAN2_LED+ 4 LAN2_LED- 5 LAN3_LED+ 6 LAN3_LED- 7 ID_LED+ 8 ID_LED- 9 ID_SW+ 10 ID_SW- 11 KEY PIN 12 NC FAN Signal Related Connector Pin Definition NOTE: The FAN signal naming is based on HW circuit design only. It might be different from the system fan naming.
J13 Fan TACH Connector 1 GND 2 FAN1_TACH 3 GND 4 FAN2_TACH 5 GND 6 FAN3_TACH 7 KEY PIN 8 NC J14 Fan TACH Connector 1 GND 2 FAN1_TACH 3 GND 4 FAN2_TACH 5 GND 6 FAN3_TACH 7 GND 8 FAN4_TACH 9 GND 10 FAN5_TACH 11 GND 12 FAN6_TACH 13 GND 14 FAN7_TACH 15 GND 16 FAN8_TACH 17 GND 18 FAN9_TACH 19 GND 20 FAN10_TACH 21 KEY PIN 22 PWM J6 Fan Connector 56 1 FAN1_12VPWM 2 FAN1_TACH 3 GND 4 GND 5 FAN2_TACH 6 FAN2_12VPWM Chapter 3: Replacing Pre-Inst
J10 Fan Connector 1 FAN3_12VPWM 2 FAN3_TACH 3 GND 4 GND 5 FAN4_TACH 6 FAN4_12VPWM J11 Fan Connector 1 FAN5_12VPWM 2 FAN5_TACH 3 GND 4 GND 5 FAN6_TACH 6 FAN6_12VPWM J9 Fan Connector 1 FAN7_12VPWM 2 FAN7_TACH 3 GND 4 GND 5 FAN8_TACH 6 FAN8_12VPWM Chapter 3: Replacing Pre-Installed Components 57
J5 Fan Connector 1 FAN9_12VPWM 2 FAN9_TACH 3 GND 4 GND 5 FAN10_TACH 6 FAN10_12VPWM J15 & J16 LCM Connectors 1 LCM_+5V 2 LCM_SIN 3 KEY PIN 4 GND 5 LCM_+5VSB 6 LCM_SOUT JP1 Fan Input Select Connector Pin1 & Pin2 Close Fan PWM signal from J8 Pin2 & Pin3 Close Fan PWM signal from J4, J7 & J14 (Default) JP2 Fan Input Select Connector 58 Pin1 & Pin2 Close 0V Pin2 & Pin3 Close +5V (Default) Chapter 3: Replacing Pre-Installed Components
3.8 Replacing the SAS/SATA Backplane NOTE: The procedures for replacing SAS/SATA backplanes are the same. 1. Remove the 3 screws securing the adapter board to the chassis. 2. Grab the two labels to lift the adapter board.
3. Remove the ten screws that secure the bracket to the adapter board. 4. Release the adapter board free from the bracket. 5. Replace the unit to the chassis following the reverse procedures from step 1 to 4 when done.
3.8.
J1, SAS/SATA 1 Connector PW Power Connector J2, SAS/SATA 2 Connector J3, SAS/SATA 3 Connector J4, SAS/SATA 4 Connector J7, SAS Fault LED Connector 62 Chapter 3: Replacing Pre-Installed Components
3.9 Replacing the Power Supply (B5397G24V4H / B5397G24W4H) 1. Remove the two screws that secure the power supply to the chassis. 2. Remove the screw that secure the power supply to the chassis 3. Lift the power supply free from the chassis. 4. Place a new power supply in position in the chassis and secure in place with the three screws.
3.10 Replacing the Power Supply (B5397G24W4HR) 1. Push the power supply unit latch inwards. 2. Pull out the power supply unit as shown.
3.11 Replacing the PDB Board M1032 1. Disconnect the five ATX power connectors from the motherboard. . 2. Remove the one power connectors from the backplane and one from the Adapter board as shown. 3. Remove the five screws securing the power board to thechassis.
Appendix I: BIOS Differences The BIOS of B5397 is similar to the BIOS of S5397. Only one menu is different. You may refer to the attached motherboard manual for the complete BIOS information. The differences between B5397 and S5397 are on the “Advanced/Hardware Health Information” menu. See the following for the differences.
Table of Differences S5397 B5397 FAN Fail LED Indicator Disabled Enabled Auto Fan Control Disabled Enabled Hardware Monitor Fan CPU0 FAN CPU1 FAN Rear Chassis FAN Front Chassis Fan PCI FAN System FAN System FAN1 Speed System FAN2 Speed System FAN3 Speed System FAN4 Speed System FAN5 Speed System FAN6 Speed System FAN7 Speed System FAN8 Speed System FAN9 Speed Notice: Please install AHCI driver before installing OS with B5397G24V4H so that the operating system can be installed properly.
Appendix II: Cable Connection Tables SATA/SAS Cable Table 1: B5397G24W4H/B5397G24W4HR M1208-3-SN SATA/SAS Backplane Connect to J5 SATA/SAS 1 Motherboard SAS0-3 J3 SATA/SAS 2 J2 SATA/SAS 3 J1 SATA/SAS 4 Table 2: B5397G24V4H M1208-3-SN SATA/SAS Backplane Connect to Motherboard J5 SATA/SAS 1 SATA1 J3 SATA/SAS 2 SATA2 J2 SATA/SAS 3 SATA3 J1 SATA/SAS 4 SATA4 FAN Cable Table 3: System Fan to M1012 Adapter Board System Fan 68 Connect to M1012 Fan 1 / Fan 5 J6 Fan Connector Fan 2 / Fan 6 J10
Table 4: M1012 Adapter Board to Motherboard M1012 Connect to J14 Fan connector Motherboard J33 Fan connector Power Supply Cable Table 5: Power Supply /Power board M1032 to Motherboard Power Supply / Power board M1032 Connect to Motherboard P1 24-pin power cable PW2 24-pin powerconnector P2 8-pin power cable PW4 8-pin power connector P3 4-pin power cable PW1 4-pin power connector P7 4-pin power cable PW3 4-pin power connector Table 6: Power Supply / Power board M1032 to M1012 Adapter Board Pow
Table 8: Power board M1032 to Motherboard Power board M1032 Connect to Motherboard J18 5-pin PSMI connector PSMI1 5-pin cable The other cable Table 9: M1012 Adapter Board to Motherboard M1012 Connect to Motherboard J1 Front panel connector J28 (TYFP 1) J3 LAN / ID LED connector J37 (TYFP 2) Table 10: M1003 Front Panel Control Board Related Cabled M1003 Connect to J1 USB connector Motherboard J41 J2 connector M1012 J2 connector Table 11: SATA DVD-ROM Related Cable SATA DVD-ROM 70 Connect t
Appendix III: Installing an SMDC Card This section provides information on installing optional M3295-2/ M3296 SMDC cards to your motherboard. M3295-2 M3296 Follow these instructions to install an SMDC card for TANK GT24-B5397. 1. Locate the SO-DIMM connector on the motherboard. 2.Press the SO-DIMM connector locking levers in the direction of the arrows as shown.
3.Insert the M3295-2/M3296 SMDC card into the connector as shown. 4.When inserted properly, the SO-DIMM connector locking levers lock automatically onto the indentations at the end of the SMDC card.
Technical Support If problems arise with your system, you should first turn to your dealer for direct support. Your system has most likely been configured or designed by them and they should have the best idea of what hardware and software your system contains. Hence, they should be of the most assistance for you.
3. Contact your dealer for help BEFORE calling TYAN. 4. Check the TYAN user group: alt.comp.periphs.mainboard.TYAN Returning Merchandise for Service During the warranty period, contact your distributor or system vendor FIRST for any product problems. This warranty only covers normal customer use and does not cover damages incurred during shipping or failure due to the alteration, misuse, abuse, or improper maintenance of products.
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