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Warranty Policy

TYC/Genera Corporation warrants its products to be free from defects in material and

workmanship for as long as they remain installed on the vehicle for which they were originally

purchased. Any TYC product found to be defective shall be repaired or replaced through its

original supplying wholesale distributor.

This warranty is non-transferable and will be voided under any of the following conditions:

1. Use in commercial or fleet, governmental, off-road, or racing applications.

2. Failure due to natural/environment forces; either external or internal erosion,

including effects of salt-air corrosion and electrolysis from internal cooling

system fluids.

3. If Genera determines alteration, improper use or installation, negligence, or

operating conditions in excess of original design.

4. A faulty vehicle engine temperature warning system.

5. Improper installation causing damage to connection threads.

6. Removal of any stamp, label or manufacturer’s identification.

This warranty applies only to those products which have been installed in accordance with

accepted industry standards by a recognized service dealer and certified technician. Subsequent

repair or replacement claims must receive advance approval from Genera prior to

commencement of work. Cost of removal, installation, and incidental or consequential damage

are expressly excluded. All parts submitted for warranty must accompany the original receipt and

be returned freight prepaid. The customer assumes all risks and cost of defective product when

en route to the participating facility.

Warranties may vary between product line offerings; please consult your local sales

representative for further information on our warranty policies

If you have any questions about our company or products, please feel free to contact us at one of

our distribution locations listed in the table below.

Distribution Center - West

1521 E. Francis St., #A, Ontario, CA 91761

909.673.9888

Distribution Center - Central

600 Freeport Parkway, Suite 250, Coppell, TX 75019

972.471.4588

Distribution Center - Midwest

4220 Meridian Parkway Aurora, IL 60504

630.898.6330

Distribution Center - East

5a Fitzgerald Avenue, Monroe Township, NJ 08831

609.409.8168

Distribution Center - Southeast

2790 Horizon Ridge Court, Suwanee, GA 30024

770.945.7966

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Warranty Policy TYC/Genera Corporation warrants its products to be free from defects in material and workmanship for as long as they remain installed on the vehicle for which they were originally purchased. Any TYC product found to be defective shall be repaired or replaced through its original supplying wholesale distributor. This warranty is non-transferable and will be voided under any of the following conditions: 1. Use in commercial or fleet, governmental, off-road, or racing applications. 2.
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Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the product, where the product was purchased, or who you purchased the product from. Please review the warranty carefully, and contact the manufacturer if you have any questions.