Touchcomputer User Guide 19R SERIES 19-inch LCD Multifunction Touchcomputer
Elo TouchSystems Touchcomputer User Guide 19" LCD Multifunction Touchcomputer 19R series Revision A P/N E065202 Elo TouchSystems 1-800-ELOTOUCH (1-800-356-8682) www.elotouch.
Copyright © 2009 Tyco Electronics. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems. Disclaimer The information in this document is subject to change without notice.
Table of Contents Setup 5 Unpacking Your Touchcomputer 5 Product Overview 6 Front View 6 Rear View 6 Side View 7 Base Bottom View 7 Display Orientation 8 Initial Connections 9 Standard Unit: 9 Advanced Unit: 9 Initial Power-On 10 Language Selection 10 Test Devices 11 Testing the Touchscreen 11 Time-zone selection 11 Operation 13 Side Panel Controls 14 OSD Control 14 OSD Menu 14 Headphone Jack 16 Power Control 17 Power Button 17 Using the I/O panel 18 Standard Unit: Intel® Desktop Board D945GCLF2 18 Advanced
C H A P T E R 1 Setup This chapter discusses how to set up and test your Touchcomputer and any included peripheral options.
Product Overview Front View Rear View Elo TouchSystems 19R series User Guide 6
Side View Base Bottom View Elo TouchSystems 19R series User Guide 7
Display Orientation Elo TouchSystems 19R series User Guide 8
Initial Connections Prior to turning on your Touchcomputer you must take the power adapter and appropriate power cable from the accessories box. Plug the small round plug with four pins into the 12Vdc power input on the Touchcomputer. Plug the power cable into the power adapter and the other end into a suitable power outlet (mains). Make sure the audio jumper cable and video jumper cable are in place as shown below. Standard Unit: Intel: Integrated Dual-core Intel® Atom™ 1.
Initial Power-On The initial setup of the operating system takes approximately 5-10 minutes. Additional time may be needed depending on touchcomputer hardware configuration and connected devices. To setup the Windows Operating System (OS) for the touchcomputer, turn on the touchcomputer and follow the instructions on the screen. Language Selection When the following window appears, you have the option of changing the language used in menus and dialogs. Click Customize.
Time-zone selection When the following window appears, you may change the time-zone, date, and/or time of the touchcomputer. After making any changes, click Next to finish. Windows Setup will complete the initialization of the touchcomputer. Test Devices Testing the Touchscreen The touchscreen is pre-calibrated for accurate touch response.
Calibration* If for any reason the touchscreen needs to be re-calibrated, go to the control panel and double-click the Elo Touchscreen icon. The window shown below will open. Click on the Align button. This launches the align/calibration program. A window similar to the one shown below will open. Follow the instructions to align/calibrate the touchscreen. *The alignment/calibration procedure may vary between touch technologies.
C H A P T E R 2 Operation This chapter shows the user how to: control the On-Screen Display (OSD) and Power buttons, use the I/O panel, securely mount the Touchcomputer and adjust the display head.
Side Panel Controls All adjustments made to the display via OSD and Power controls are automatically saved. User settings will remain unchanged after powering off/on or in the case of a power failure. Control Function 1 Menu/Exit Opens On Screen Display (OSD) / Exits the OSD menu. 2 Up 1. Enter contrast adjustment. 2. Increase value of the selected item. 3. Move OSD selection clockwise. 3 Down 1. Enter brightness adjustment. 2. Decrease value of the adjustment item. 3.
The OSD shall control the following audio and screen characteristics: PARAMETER ADJUSTMENT Auto Adjust Automatically adjusts the system clock to the input video signal. Luminance Brightness Contrast Image setting H-position V-position Clock Phase Color Audio Mute Volume Adjusts the Brightness signal from 0 (minimum brightness) to 100 (maximum brightness). Default: 100 (maximum brightness) Adjusts the contrast of the video signal from 0 (minimum) to 100 (maximum). Default: 50.
Miscellaneous Aspect Ratio Sharpness DDCCI Function Exit Select between “Fill Screen” (input image is scaled to fill the LCD vertically and horizontally with no over- or under-scan) and “Fill to Aspect Ratio” (for input images with aspect ratio lower than the LCD panel’s aspect ratio of 16:10, input image is scaled to preserve input aspect ratio with no over-scan, & the unused portions of the panel will be black). Default: Fill Screen. Adjusts sharpness of video signals on a scale from 1 to 5 using steps.
Power Control Power Button The power button function can be set by the operating system under: Control Panel->Display Properties->Screen Saver->Power->Advanced->Power Buttons. To override all Operating System settings and shut down the Touchcomputer, press and hold the power button for 4-5 seconds. Note: On select models the delay to override the operating system is extended to 15 seconds.
Using the I/O panel The Touchcomputer provides the following I/O interfaces for connecting a wide variety of compliant devices. Standard Unit: Intel® Desktop Board D945GCLF2 VGA There is one VGA (HD-15) port (normally connected with supplied jumper cable to display VGA input). USB There are four USB 2.0 type A ports. Ethernet There is one RJ45 Ethernet port providing LAN capabilities. Serial There is one RS232 serial port. Microphone Input There is one 3.
Advanced Unit: Intel® Desktop Board D MS9820 VGA There is one VGA (HD-15) port (normally connected with supplied jumper cable to display VGA input). USB There are four USB 2.0 type A ports. Ethernet There are 2 RJ45 Ethernet ports providing LAN capabilities. Serial There is one RS232 serial port. Microphone Input There is one 3.5 mm microphone input jack for connecting an external microphone. Audio Output There is one 3.
Kensington Lock The Kensington lock is a security device that prevents theft. To find out more about this security device, look for Computer Locks on the Kensington website at: http:// www.kensington.com.
Securing the Touchcomputer Base Short Base Mounting Dimensions are in millimeters. Mounting To A Wall 1. Remove the four screws (C), two are under the base assembly, in order to separate the stand from the computer. 2. Rotate the monitor 180° (so the monitor will not be upside down when mounted in the position shown). 3. Reinstall the four screws (C). 4. Route the cables through the cutout (if applicable) and mount the monitor to the wall using the templates provided.
Display Angle Wall Mounted Desktop For viewing clarity, you can tilt the desktop LCD from 30 to 75 degrees from vertical. CAUTION In order to protect the LCD if no touchscreen is installed, be sure to hold the base when adjusting the LCD, and take care not to touch the LCD screen.
C H A P T E R 3 Maintenance Care and Handling The following tips will help keep your Elo Touchcomputer functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the power adapter or Touchcomputer cabinet. The unit is not user serviceable. Remember to unplug the computer from the power outlet before cleaning. • Do not use alcohol (methyl, ethyl or isopropyl) or any strong solvent. Do not use thinner or benzene, abrasive cleaners or compressed air.
Warning This product consists of devices that may contain mercury, which must be recycled or disposed of in accordance with local, state, or federal laws (within this system, the backlight lamps in the monitor display contain mercury). Waste Electrical and Electronic Equipment (WEEE) Directive In the European Union, this label indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility to enable recovery and recycling.
C H A P T E R 4 Technical Specifications Touchcomputer Specifications Note: Not all operating systems or options are supported in all regions. Please contact your local Elo TouchSystems representative for details. Dimensional Diagrams Front NOTE: Technical specifications are subject to change without notice.
Rear VESA Elo TouchSystems 19R series User Guide 26
Base Mounting Elo TouchSystems 19R series User Guide 27
General Information Shipping box dimensions 555 mm x 455 mm x 260 mm (21.8 x 17.9 x 10.
Rear I/O VGA: 1 S-Video: 1 (may not be present on some part numbers) Ethernet: 1 (10/100/1000Base-T) USB: 4 USB 2.0 Audio: Mic in, Line in, Line out (Realtek ALC662 supports 5.1 CH HD Audio ) Parallel: 1 Serial: 1 (RS-232) PS/2: 2 (1 x K/B and 1 x Mouse) Additional Internal I/O Ports USB: 2 (USB 2.0) S/PDIF: 1, IDE: 1 (44 Pin), SATA: 2 (connectors on motherboard - not user serviceable) Real Time clock Replaceable Lithium battery backed up real time clock Hard Drive 1 x 2.
Chipset Intel 82Q35 Express Chipset Graphics and Memory Controller Hub (GMCH) Intel® 82801IO I/O Controller Hub (ICH9DO) Graphics/Video Intel® Graphics Media Accelerator 3100 onboard graphics subsystem BIOS AMI BIOS Operating system (optional) Microsoft Windows XP Embedded, Microsoft Windows Embedded for Point of Service (WEPOS) Rear I/O VGA:1 Ethernet: 2 (10/100/1000Base-T) USB: 4 USB 2.0 Audio: Mic in 1, Line in 1, Line out 1 (Realtek ALC888 supports 5.
Real Time clock Replaceable Lithium battery backed up real time clock Hard Drive 1 x 2.5" SATA hard drive, 160 GB Power supply Type: External Input (line) voltage: 100-240 VAC, 50-60 Hz, 2.0 Amp. Output voltage/current: 12 V at 9.165 Amp. min. 110 watts min. Power dissipation 110 W Typical Weight Actual: 21 lbs (9.5 kg) Actual without stand: 14.7lbs (6.7 kg) Shipping: 30.3lbs (13.
RJ45 connector Pin Definition Pin # T568A Wiring T568B Wiring 1 Pair 3 - white/green Pair 2 - white/orange 2 Pair 3 - green Pair 2 - orange 3 Pair 2 - white/orange Pair 3 - white/green 4 Pair 1 - blue Pair 1 - blue 5 Pair 1 - white/blue Pair 1 - white/blue 6 Pair 2 - orange Pair 3 - green 7 Pair 4 - white/brown Pair 4 - white/brown 8 Pair 4 - brown Pair 4 - brown DB9 connector Pin Definition Pin # 1 2 3 4 5 6 7 8 9 Signal Name Receive Data (RD) Transmit Data (TD) Signal Ground Re
Display Specifications Model LCD Display Display Size Pixel Pitch Display Mode Native Contrast Ratio Brightness LCD Acoustic Pulse Recognition Response Time Display Color Viewing Angle Plug & Play Touch Panel 19R series 19.0” TFT Active Matrix Panel 408.24 (H) x 255.15 (V) 0.2835 (H) x 0.
Power Supply Specifications The Touchcomputer shall be powered by 12 VDC from the power adapter supplied with the unit. Standard unit: 12Vdc at 9.165 amps (Part number: E98499) Touchscreen Specifications Available with Acoustic Pulse Recognition (APR) technology. For detailed specifications, please visit our website at www.elotouch.com. Note: Touch options may vary depending on region.
C H A P T E R 5 Hard Disk Recovery Note: Back up all data. This procedure will erase all data from the hard drive. You will lose all previous work not backed up. Materials required • USB CD/DVD drive device • USB cable • Keyboard (PS2 or USB) • Mouse • Elo Recovery CD-ROM or DVD disc supplied with this computer Note: The Elo Recovery CD supplied with the Elo Touchcomputer is specific to the 19R series Touchcomputer. Do not attempt recovery with a Recovery CD from another computer version.
General overview: 1. User boots off the CD. 2. Select the option to recover operating system. 3. The system restarts into mini setup. 4. Follow the on screen instructions to enter required information by Windows setup. 5. The system restarts and either touchscreen calibration/alignment is performed, or touchscreen drivers are installed and the calibration file is downloaded, and the computer restarts (Final restart). 6.
Wait until the screen below appears. Using the Arrow UP or DOWN key(s) on the keyboard to select the CD/ DVD drive you are using. When selected press ENTER. When prompted, press any key to boot from the CD. The following two screens should appear.
2. Select the option to recover operating system. Note: By clicking, agree and understand...” and clicking OK on this screen, you are acknowledging this recovery process will erase all previous data from the hard drive. You will lose all previous work not backed up. Click “I agree...” and then OK. 1 2 3 4 Unplug the USB device which contains the recovery software when directed to do so on the screen (see screen shot #4.
3. The system restarts into mini setup. 4. Follow the on screen instructions. Click NEXT.
Read and accept the End User License Agreement. WEPOS License Agreement XP License Agreement Follow the instructions on the screen.
For Windows XP you will be required to enter the 25 digit product ID from the license on the back of the computer. You may have to remove the cable cover to see the license. Note: This step not required for WEPOS. Enter information as required.
5. The system will restart. WEPOS will require you to log on to the administrator account. If you chose a password during Mini Setup you will be required to enter it now. 6. Touchscreen calibration or alignment begins. For APR (Acoustic Pulse Recognition) touch technology. If the “Found New Hardware Window” pops up on the screen (see below) DO NOT interact with this window. It will close itself as the APR drivers load automatically.
The APR drivers will load automatically. You will see the following two screens appear as the drivers load. Please wait until the computer reboots. 1 2 7. Congratulations - your operating system has been restored to the original factory configuration and is ready for use.
Elo TouchSystems 19R series User Guide 44
C H A P T E R 6 Technical Support Technical Assistance There are three methods to obtain contact information for technical assistance on the Touchcomputer: • The Touchcomputer. • The web. • The phone. Using the Touchcomputer You can access the support information by going to the System Properties and clicking on the Support Information button.
Regulatory Information I. Electrical Safety Information: A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. B) There are no operator serviceable parts inside this equipment.
EMC Directive 2004/108/EC indicated in European Standard EN 55 022 Class A and the Low Voltage Directive 2006/95/EC as indicated in European Standard EN 60 950. D) General Information to all Users: This equipment generates, uses and can radiate radio frequency energy. If not installed and used according to this manual the equipment may cause interference with radio and television communications.
III. Safety Label Agency marks and electrical ratings may vary by model. See the safety label on the back of your unit for this information. The following is an example of a safety label: Battery Notice CAUTION : Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries According to the Instructions. Laser Notice CAUTION : Laser radiation when open. DO NOT STARE INTO BEAM.
Warranty Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchcomputer and components of the product is regional; please contact your regional office. For contact information, see page 53 or go to www.elotouch.com. Seller makes no warranty regarding the model life of components.
POSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN. SELLER’S LIABILITY UNDER THE WARRANTY SHALL BE LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT. IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF PROCUREMENT OR INSTALLATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES.
Index A H Acoustic Pulse Recognition 43 Advanced Unit 9, 29 Agency approvals 28 >See also Emissions; Regulatory Information; Safety Label Align 12 Altitude 34 APR 43 Assistance 45 Audio 5.
R Regulatory Information 46 S S-Video Safety Label Setup Sharpness Shortcut keys Speakers (internal) Standard Unit Surface Acoustic Wave 29 48 5 15 15 28 9, 18, 28 42 T Technical Assistance Technical Support Temperature Testing the Touchscreen Time-zone Time-zone selection Trademark Turn-On 45 35, 45 34 11 11 11 3 10 U Unpacking 5 V Video jumper cable Viewing Angle Volume 9 33 15 W Warranty Web Weight 49 45 29 Elo TouchSystems 19R series User Guide 52
Check out Elo’s Website! www.elotouch.com Get the latest... • Product information • Specifications • News on upcoming events • Press release • Software drivers • Touchmonitor Newsletter Getting in Touch with Elo To find out more about Elo’s extensive range of touch solutions, visit our Website at www.elotouch.com or simply call the office nearest you: Germany Elo TouchSystems 301 Constitution Drive Tyco Electronics Raychem GmbH Tyco Electronics Raychem N.V. Sun Hamada Bldg.
