User's Manual

5-6 8000-2803-01, Rev. 1/A Service
Symptom Possible Cause Action
Antenna is located near a
metallic object.
Remove the metallic object. Reposition the
antenna, if possible.
Antenna is not tuned correctly.
Tune the antenna. See Tune RF Passage
Antennas on page 5-2.
Antenna voltage
measurement is
fluctuating.
Antenna is located near a
metallic object.
Remove the metallic object. Reposition the
antenna, if possible.
Possible noise source in the
area, such as a computer
monitor or ac power source.
Remove the noise source. Install a filter to
eliminate the effects of the noise-source.
Unable to read badges or
tags except when placed
very close to an antenna.
High noise levels. Locate and eliminate noise source. Check
following:
1. Video or computer monitors within 3m (10ft).
2. Large electrical wireways.
3. Other EAS or access systems within 15.2m
(50ft).
4. Elevator motors.
5. RF controller not synchronized with other RF
controllers.
Install a noise cancellation coil.
Systems are not
synchronized.
Make sure the synchronization cabling is
correctly installed.
System is not properly
grounded.
Make sure the system is properly earth
grounded.
Asset tag is mounted too
close to a metal edge.
Make sure the tag is correctly mounted and is
not too close to a metal edge that might block
the antenna field.
Another EAS system, video
monitor, or other noise source
is located too close to the
system
Identify noise source and relocate either noise
source or system.
Badge is being read
incorrectly, but tag is
being read correctly.
Badge is not properly defined
in the C•CURE 800/8000
system.
Check the badge definition in the C•CURE
800/8000 system.
C•CURE 800 properly
indicates that a valid
badge has been read, but
the antenna LED flashes
red and the door latch
relay does not unlock the
door.
C•CURE 800/8000 system
may not be properly
configured.
Check that RF reader configuration in C•CURE
800/8000.
There may be a communica-
tions failure between RF
controller and panel.
Check door status on C•CURE 800/8000
monitoring station.