Touchmonitor User Guide For 12” LCD Desktop 1229L
Elo Touchmonitor User Guide 12.1" LCD Touchmonitor with Optional Mag Stripe Reader, Finger Print Reader and Rear Facing Customer Display ET1229L Series Revision B P/N 008577 Elo TouchSystems, Inc. 1-800-ELOTOUCH www.elotouch.
Copyright © 2008 Tyco Electronics. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems. Disclaimer The information in this document is subject to change without notice.
Table of Contents Chapter 1 Introduction Chapter 3 1 Product Description ................................................... 1 Detailed LCD Display Performance Operation 31 About Touchmonitor Adjustments .............................. 31 Requirements ............................................................. 2 Controls and Adjustment ............................................ 33 OSD Lock/Unlock ...................................................... 33 Customer Display .........................
Appendix C Technical Specifications 43 Table of Contents Display Modes .......................................................... 43 Touchmonitor Specifications ...................................... 44 AccuTouch Touchscreen Specifications ............. 45 IntelliTouch Touchscreen Specifications .............. 46 Infrared Touchscreen Specifications ................... 47 12.1" LCD Touchmonitor (ET1229L-XXWA-1-G) Dimensions ..........................................................
C HAPTE R 1 INTRODUCTION Product Description The 1229L is a retail terminal designed to present information to the operator and the customer. The 1229L is available in serial and USB versions. The 1229L functionally consists of a 12.1” LCD main display with a touchscreen, an optional vacuum fluorescent display (VFD) Customer Display, an optional fingerprint reader (USB version only), an optional credit card reader, and a 6 port USB (USB version only) Hub. The main display element is a 12.
The credit card reader reads all three stripes on a standard credit card or drivers license. The credit card is read by sliding the credit card, stripe side toward the display through the credit card reader forward or backward. There is a serial credit card reader and a USB credit card reader. The Hub provides 4 internal USB ports to be used by the credit card reader, the fingerprint reader, the touchscreen, and the customer display.
Video Interface Connector Indicator Lamps Audio Jack The video interface connector is a High density 15 pin type HD-15. The LCD display shall provide an indicator lamps to give the status of the Power Management System Provides for audio input signal to the stereo speakers mounted in the 1229L. Customer Display The Customer Display is a twenty character two line vacuum fluorescent display (VFD). It consists of a VFD and VFD controller. There is a serial version controller and a USB controller.
Specifications Sensor Image Capture Speed Image Transfer Speed Pixel Resolution USB Signaling Type SecuGen FOR 600ms / frame 500Byte / ms 356 x 292 Full Speed Type Theory of Operation The USB host initiates communication with the FDU01 using operation commands (Sensor LED On, Fingerprint Capture Start and Stop). Fingerprint data are then captured by the CMOS sensor at a total image size of 356 x 292 with 8-bit gray level. The image frame transfer speed is 500 bytes/ms.
Six Port USB Hub The Hub provides 4 internal USB ports to be used by the credit card reader, the fingerprint reader, the touchscreen, and the customer display. The hub also supplies two USB ports to the outside of the back of the 1229L for external use. The hub is only used by the USB version of the 1229L. The hub meets the following requirements: Specification Full compliance with USB specification 1.0, 1.1 and HID Class Definition Rev 1.0.
1-6 Elo Touchmonitor User Guide
C HAPTE R 2 INSTALLATION AND SETUP This chapter discusses how to install your LCD touchmonitor and how to install Elo TouchSystems driver software.
Product Overview Main Unit Rear View 2-8 Elo Touchmonitor User Guide
Side View Base Bottom View 2-9
Kensington™ Lock The Kensington™ lock is a security device that prevents theft. To find out more about this security device, go to http://www.kensington.com.
Serial Interface Connection Your touchmonitor comes with one of the following touchscreen connector cables: Serial (RS232) cable or USB cable. (For Windows 98, 2000, Me and XP systems only.) To set up the display, please refer to the following figures and procedures: Remove the Back Cover The cables are connected at the back of the monitor. • To remove the cover, grasp the lip of the cover and pull towards you until it snaps off.
CAUTION Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are turned off. NOTE: Before connecting the cables to the touchmonitor, route all the cables through the hole in the stand as shown in the picture above.
Serial Connection Option The following illustrations guide you step by step in connecting your touchmonitor using a serial cable connection. • Connect one end of the video cable to the rear side of computer and the other to the LCD monitor. Tighten by turning the two thumb screws clockwise to ensure proper grounding.
• • • Connect one end of the brick power supply to the monitor and the other end to the connector of the power cable. Connect the power cable to the power port in the monitor.
• • Connect one end of the speaker cable to the speaker port in the computer and the other end to the port in the monitor After connecting the speaker cable, secure it under the cable management clip.
• Connect one end of the serial touchscreen cable to the rear side of computer and the other to the LCD monitor.
• Connect one end of the MSR cable to the computer and the other end to the monitor.
Connect one end of the customer display cable to the computer and the other end to the monitor. Secure the cable under the cable management clip. • Press the power button on front panel to turn the monitor power on.
USB Interface Connection The following illustrations guide you step by step in connecting your touchmonitor using a USB cable connection. • Connect one end of the video cable to the rear side of computer and the other to the LCD monitor. Tighten by turning the two thumb screws clockwise to ensure proper grounding.
• • • Connect one end of the brick power supply to the monitor and the other end to the connector of the power cable. Connect the power cable to the power port in the monitor. After connecting the power cable, secure it under the cable management clip.
• Connect one end of the speaker cable to the speaker port in the computer and the other end to the port in the monitor. After connecting the speaker cable, secure it under the cable management clip.
• • Connect one end of the USB cable to the rear side of the computer and the other to the LCD monitor. Secure the cable under the cable management clip. The USB cable is for optional touch, MSR, CD and Finger Print Reader. Only one USB cable is needed because the device contains a self powered USB 1.1 Hub. Two self powered ports are available for running other USB devices. For touch only, no USB Hub is present.
Replace the Back Cover • • When you have attached all the cables to the monitor, gently bring all the cables toward the stand so they fit under the cover lip. Snap the back cover in place over the connections.
Optimizing the LCD Display To ensure the LCD display works well with your computer, configure the display mode of your graphic card to make it less than or equal to 800 x 600 resolution, and make sure the timing of the display mode is compatible with the LCD display. Refer to Appendix A for more information about resolution. Compatible video modes for your touchmonitor are listed in Appendix C. Installing the Peripheral Device Drivers Finger Print Reader NOTE: This driver is for MS Windows 9x through XP.
Magnetic Stripe Reader No drivers are needed. Testing the Serial Version: 1 Insure the MSR serial is connected. (Make a note of the serial port, COM1, COM2, etc. it is connected to.) 2 Launch HyperTerminal 3 Go to file>new connection and type “MSR” then select OK. 4 In the Connect to Menu select Com port used in step one, then select OK.
Rear Facing Customer Display Serial Customer Display The serial customer displays do not need drivers. To get an image on the display: 1 Plug the DB-9 connector into serial port COM1 of computer. 2 Plug the RJ-45 cable into display. 3 In windows click on Start > Run 4 Enter cmd > OK 5 Type MODE COM1 96,N,8,1 > Enter 6 Type TYPE CON > COM1 > Enter 7 Type ELO > Enter The display will show ELO. USB Customer Display Plug in the USB cable attached to the Customer Display unit.
To test the drivers: 1 In windows click on Start > Run 2 Enter “cmd” > OK 3 Type “ECHO ELO>\.\LCLD9\” > Enter The display will show ELO. Installing the Touch Driver Software Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM for the following operating systems: • Windows XP • Windows 2000 • Windows Me • Windows 98 • Windows 95 • Windows NT 4.0 • CE 2.x, 3.0, 4x • Windows XP Embedded • Windows 3.
Installing the Serial Touch Driver Installing the Serial Touch Driver for Windows XP, Windows 2000, Me, 95/98 and NT 4.0 NOTE: For Windows 2000 and NT 4.0 you must have administrator access rights to install the driver. 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. 2 If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the CD and starts the setup program. 3 Follow the directions on the screen to complete the driver setup for your version of Windows.
Installing the Serial Touch Driver for MS-DOS and Windows 3.1 You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS. To install Windows 3.x and MS-DOS from Windows 95/98, follow the directions below: 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. 2 From DOS, type d:\EloDos_W31 to change to the correct directory on the CD-ROM (your CDROM drive may be mapped to a different drive letter).
Installing the USB Touch Driver Installing the USB Touch Driver for Windows XP, Windows 2000, Me and 98 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If Windows XP, Windows 2000,Windows 98, or Windows Me starts the Add New Hardware Wizard: 2 Choose Next. Select “Search for the best driver for your device (Recommended)” and choose Next. 3 When a list of search locations is displayed, place a checkmark on “Specify a location” and use Browse to select the \EloUSB directory on the Elo CD-ROM.
C HAPTE R 3 OPERATION About Touchmonitor Adjustments Your touchmonitor will unlikely require adjustment. Variations in video output and application may require adjustments to your touchmonitor to optimize the quality of the display. For best performance, your touchmonitor should be operating in native resolution, that is 800x600 at 60-75 Hz. Use the Display control panel in Windows to choose 800x600 resolution. Operating in other resolutions will degrade video performance.
Control 1 Power Switch 2 Select 3 4 5 Menu 3-32 Elo Touchmonitor User Guide Function Turns the display system power on or off. Displays the OSD menus on the screen and used to select (“Up” and “Down” direction) the OSD control options on the screen. (1) Adjusts the decreasing value of the selected OSD control option. (1) Adjusts the increasing value of the selected OSD control option. Menu display and menu exit.
Controls and Adjustment OSD Lock/Unlock You are able to lock and unlock the OSD feature. The monitor is shipped in the unlocked position. To lock the OSD: 1 Press the Menu button and button simultaneously for 2 seconds. A window will appear dis playing “OSD Unlock”. Continue to hold the buttons down for another 2 seconds and the window toggles to “OSD Lock”. Power Lock/Unlock You are able to lock/unlock the Power feature. The monitor is shipped in the unlocked position.
OSD Control Options RGB CONTRAST ? 50 AA RGB AA Contrast Controls the picture contrast. Brightness Controls the picture brightness. V-Position Controls the vertical position. H-Position Controls the horizontal position. Recall Defaults Recalls factory settings of the image parameters. 9300 K/6500 K/5500 K/ 7500 K/USER(Color) Using these icons, you can select one of the preset color temperatures (9300 K/6500 K/5500 K/7500 K). Confirm your choice by pressing the SELECT button.
? Phase Controls the vertical fine adjustment. Clock Controls the horizontal fine adjustment. OSD H-Position Adjusts the horizontal position of the OSD menu. OSD V-Position Adjusts the vertical position of the OSD menu. OSD Time Determines how long (in seconds) the OSD menu waits before closing automatically after no action has been performed. Auto Adjust Automatically selects the optimal settings for image parameters (image position, phase, clock).
Display Angle For viewing clarity, you can tilt the LCD forward (up to -5 degrees) or backward (up to 60 degrees.) CAUTION In order to protect the LCD, be sure to hold the base when adjusting the LCD, and take care not to touch the screen.
C HAPTE R 4 TROUBLE SHOOTING If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center. Elo Technical Support numbers are listed on the last page of this manual. Solutions to Common Problems Problem The monitor does not respond after you turn on the system.
4-38 Elo Touchmonitor User Guide
APPENDIX A NATIVE RESOLUTION The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best. For the Elo LCD touchmonitor, the native resolution is 800 x 600 for the 12.1 inch size. In almost all cases, screen images look best when viewed at their native resolution. You can lower the resolution setting of a monitor but not increase it. Input Video 640x480 (VGA) 800x600 (SVGA) 12.
As an example, a SVGA resolution LCD panel has 800 pixels horizontally by 600 pixels vertically. Input video is also represented by the same terms. XGA input video has a format of 1024 pixels horizontally by 768 pixels vertically. When the input pixels contained in the video input format match the native resolution of the panel, there is a one to one correspondence of mapping of input video pixels to LCD pixels.
APPENDIX B TOUCHMONITOR SAFETY This manual contains information that is important for the proper setup and maintenance of your touchmonitor. Before setting up and powering on your new touchmonitor, read through this manual, especially Chapter 2 (Installation), and Chapter 3 (Operation). 1 To reduce the risk of electric shock, follow all safety notices and never open the touchmonitor case. 2 Turn off the product before cleaning 3 Your new touchmonitor is equipped with a 3-wire, grounding power cord.
Care and Handling of Your Touchmonitor The following tips will help keep your Elo Entuitive touchmonitor functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the brick supply or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning. • Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do not use thinner or benzene, abrasive cleaners or compressed air.
APPENDIX C TECHNICAL SPECIFICATIONS Display Modes Your Elo Entuitive touchmonitor is compatible with the following standard video modes: Item Resolution Type H. Scan(KHz) V. Scan(Hz) Pol. 1 640X350 VGA 31.469 70.087 +/- 2 720X400 VGA 31.469 70.087 -/+ 3 640X480 VGA 31.469 59.940 -/- 4 640X480 VESA72 37.861 72.809 -/- 5 640X480 VESA75 37.500 75.000 -/- 6 800X600 SVGA 35.156 56.250 +/+ 7 800X600 SVGA 37.879 60.317 +/+ 8 800X600 VESA72 48.077 72.
Touchmonitor Specifications Model LCD Display Display Size Pixel Pitch Display Mode Native Max. Resolution Contrast Ratio Brightness Response Time Display Color Viewing Angle Input Signal Video Sync Signal Connector Front Control OSD Plug & Play Touch Panel (optional) Power Adapter Operating Conditions Temp Humidity Altitude Dimensions (HxWxD) Weight (Net) Certifications C-44 Elo Touchmonitor User Guide ET1229L 12.1” TFT Active Matrix Panel 246(H) x 184.5(V) mm 0.3075(H) x 0.
AccuTouch Touchscreen Specifications Mechanical Construction Positional Accuracy Touchpoint Density Touch Activation Force Surface Durability Expected Life Performance Optical Light Transmission (per ASTM D1003) Visual Resolution Haze (per ASTM D1003) Gloss (per ASTM D2457) Top: Polyester with outside hard-surface coating with clear or antiglare finish. Inside: Transparent conductive coating. Bottom: Glass substrate with uniform resistive coating.
IntelliTouch Touchscreen Specifications Mechanical Positional Accuracy Touchpoint Density Touch Activation Force Surface Durability Expected Life Performance Sealing Light Transmission (per ASTMD1003) Visual Resolution Gloss (per ASTM D2457 using a 60-degree gloss meter) Environmental Chemical Resistance Electrostatic Protection (perEN 61 000-4-2, 1995) C-46 Elo Touchmonitor User Guide Standard deviation of error is less than 0.080 in. (2.03 mm). Equates to less than ±1%.
Infrared Touchscreen Specifications Mechanical Input Method Electrical Positional Accuracy Resolution Touch Activation Force Controller Optical Light Transmission Environmental Chemical Resistance Durability Surface Durability Input Method Finger or gloved hand activation Typical centroid accuracy: 2 mm with 1 mm STD error Touchpoint density is based on controller resolution of 4096 x 4096 No minimum touch activation force is required Board: Serial (RS232) or USB 1.
12.
C-49
C-50 Elo Touchmonitor User Guide
REGULATORY INFORMATION I. Electrical Safety Information: A) Compliance is required with respect to the voltage, frequency, and current requirements indi cated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. B) There are no operator serviceable parts inside this equipment.
This Information Technology Equipment (ITE) is required to have a CE Mark on the manufacturer’s label which means that the equipment has been tested to the following Directives and Standards: This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89/336/EEC indicated in European Standard EN 55 022 Class B and the Low Voltage Directive 73/23/EEC as indicated in European Standard EN 60 950.
This class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference reveived, including interference that may cause undesired operation.
47
WARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. With the exception of the negotiated warranty periods; the warranty for the touchmonitor and components of the product is 2 years. Seller makes no warranty regarding the model life of components. Seller’s suppliers may at any time and from time to time make changes in the components delivered as Products or components.
THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTYSET FORTHABOVE, SELLERGRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN.
INDEX Numerics 12.
L S Language, 35 Light Transmission, AccuTouch, 45 Saturation, Hue, Flesh Tones, 34Sealing, IntelliTouch, 46 Sensor Specifications, 4 Light Transmission, IntelliTouch, 46 Serial Connection, 12 Light Transmission, IR, 47 Serial Connection Option, 13 Serial Customer Display, CD, 26 Serial Interface Connection, 11 M Magnetic Stripe Reader, 25 Serial Version, Customer Display, 3 Sharpness, 34 Main Unit, 8 Side View, 9 Mechanical, 47 Mechanical, AccuTouch, 45 Six Port USB Hub, 5 Solutions to Common
Check out Elo’s Web site! www.elotouch.com Get the latest... • Product information • Specifications • News on upcoming events • Press release • Software drivers • Touchmonitor Newsletter Getting in Touch with Elo To find out more about Elo’s extensive range of touch solutions, visit our Web site at www.elotouch.com or simply call the office nearest you: North America Germany Belgium Elo TouchSystems Tyco Electronics Raychem GmbH Tyco Electronics Raychem GmbH Asian-Pacific Sun Homada Bldg.
