Warranty Guide

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www.TYTUSgrills.com
WARRANTY
Model Numbers: T-406-M-LP; T-406-SS-LP; TI-404-MGG-LP; and TI-404-M-LP (the "Products" or "Product" when
referencing a singular product herein)
TYTUS Grills, LLC ("TYTUS") warrants the Products identified above to be free from defects in material and workmanship,
for the specific Warranty Periods set forth below for specific parts or components of the Products, under proper use,
maintenance, and care according to the owner's manual, warnings, and instructions accompanying the Products:
WARRANTY PERIODS:
* PLEASE NOTE - Proof of purchase evidencing the date of the original customer purchase, or the date of the spare part
shipment or incorporation into the Product if applicable, is required for all warranty service. The express warranty set
forth herein (the "Warranty") is subject to all terms set forth herein below.
1) WARRANTY SERVICE (Parts, Labor and/or Replacement): During the Warranty Periods set forth above, if the parts or
components covered by each respective Warranty Period are determined by TYTUS or a TYTUS authorized customer
service provider to be defective in material or workmanship, TYTUS will, at its sole discretion and option: (i) repair the
defective part or component at no charge to the original customer, (ii) replace the defective part or component with a
new or refurbished part of similar or better quality, at no charge to the original customer, or (iii) refund the original,
documented purchase price of the Product (excluding tax) to the original customer upon return of the defective
Product as directed by TYTUS. After the applicable Warranty Period, the customer must pay for all parts, shipping and
handling, labor, and replacement costs associated with the Product or any part or component thereof, regardless of
any defects in the Product or any part or component thereof.
A) SHIPPING COSTS: Notwithstanding the foregoing, the customer is responsible for any shipping or
transportation charges incurred to ship or otherwise deliver the Product or part(s) to TYTUS or a TYTUS
authorized service provider for diagnosis, repair or replacement during or after the Warranty Periods. The
customer shall not return the Product or any part or component thereof to TYTUS without TYTUS's prior written
consent. TYTUS recommends that the customer insure the Product or any part or component for its full
replacement cost when shipping.
B) TIMING AND PROCEDURE: Before Warranty service can commence, the original customer purchaser must
contact TYTUS for problem determination and service procedures. Proof of purchase in the form of a bill of sale
or receipted invoice, evidencing that the Product is within the Warranty Period, MUST be presented to a TYTUS
authorized customer service provider in order to obtain the requested service. Please call the Toll Free
Customer Service Line at [phone] to obtain Warranty Service and Troubleshooting information. Please
have your model and serial number available, along with your date of purchase of the Product. You can also
visit us online at: www.TYTUSgrills.com
. The customer shall not return the Product or any part or component
thereof to TYTUS without TYTUS's prior written consent.
Parts or components covered: Time period covered:
Stainless Steel and Cast Aluminum Firebox as well
as Stainless Steel and Cast Aluminum Lid
10 years from the date of the original customer purchase*
Stainless Steel Burners 10 years from the date of the original customer purchase*
Stainless Steel Cooking Grate 10 years from the date of the original customer purchase*
All other parts of the Products not specified above
(excluding spare parts discussed below)
2 years from the date of the original customer purchase*
Any spare parts provided by TYTUS for use in any of
the Products, and any replacement parts used in a
repair performed by an authorized TYTUS dealer.
90 days from the date the spare or replacement part is first
shipped to the customer, or the date the part is
incorporated into the Product by an authorized TYTUS
dealer, whichever comes first. *
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