Manual and User Guide
USER GUIDE
 Troubleshooting - Extended 1
u-line.com
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Troubleshooting - Extended
CAUTION
!
Never attempt to repair or perform maintenance 
on the unit until the main electrical power has 
been disconnected from the unit.
SPECIFIC ERRORS AND ISSUES
The technically advanced diagnostic capabilities of the 
electronic controls utilized on the 1200 and 2200 series 
units allows for easy and thorough troubleshooting.
Navigation of the control is the key and is explained in the 
CONTROL OPERATION section of the manual, along with 
control button layout, control function descriptions, a 
service mode menu and service menu selection 
explanations.
Verification of temperature and thermistor performance 
can be identified by directly viewing thermistor readings in 
the service mode.
Component failure issues can be identified through service 
mode menu #19, “Component Testing.” Individual 
components can be switched on and off to check for both 
proper function of a specific component and also delivery 
of supply voltage to the components through the relays 
and DC outputs located on the relay/power board.
Included in this section are some diagnostic tips and of 
course, if additional help is required please contact the 
U-Line Corp, “Customer Care Facility” at +1.800.779.2547 
for assistance.
NORMAL OPERATING SOUNDS
All models incorporate rigid foam insulated cabinets to 
provide high thermal efficiency and maximum sound 
reduction for its internal working components. Despite this 
technology, your model may make sounds that are 
unfamiliar. 
Normal operating sounds may be more noticeable because 
of the unit’s environment. Hard surfaces such as cabinets, 
wood, vinyl or tiled floors and paneled walls have a 
tendency to reflect normal appliance operating noises.
Listed below are common refrigeration components with a 
brief description of the normal operating sounds they 
make. NOTE: Your product may not contain all the 
components listed.
• Compressor: The compressor makes a hum or pulsing 
sound that may be heard when it operates. 
• Evaporator: Refrigerant flowing through an evaporator 
may sound like boiling liquid. 
• Condenser Fan: Air moving through a condenser may 
be heard.
• Automatic Defrost Drain Pan: Water may be heard 
dripping or running into the drain pan when the unit is 
in the defrost cycle.
Solenoid Valves: An occasional clicking sound may be 
heard as solenoid valves are operated.










