Use and Care Manual

Caring For Your Ceramic Tile
Roca Tile Group
11190 NW 25
th
Street  Miami  Florida  33172  USA
Toll Free: [phone]
Phone: [phone]  Fax: [phone]
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ww.rocatile
group
.com
NEWLY INSTALLED TILE SHOULD BE CLEANED AS FOLLOWS:
1. Remove loose dirt by sweeping or vacuuming.
2. Following directions, prepare a cleaning solution using a neutral
ph cleaner designed specifically for ceramic tile. These types of
cleaners are available from ceramic tile suppliers.
3. Thoroughly clean the ceramic tile, including the grout joints,
following the manufacturer’s instructions.
4. Rinse thoroughly with clean, warm water and allow to dry. A
second rinsing with clean water may be necessary to completely
remove all the cleaning solution. Tile sealers serve to protect and
beautify your investment. Sealers may be applied when the
installation is thoroughly dry. Sealers may adversely affect the
static coefficient of friction of the tile surface resulting in slipperier
conditions.
• Consult with your sealer manufacturers to determine if the
selected sealer is appropriate for the tile.
• Sealing may be necessary for certain types of tile, such as some
quarry tile, saltillo tile, or others. Ask your tile supplier or
manufacturer if your specific tile requires sealing, stripping, and
resealing.
• For added protection of cement-based grout, a grout sealer may
be applied in accordance to the grout manufacturer’s instructions.
Grout sealers are also available through your tile supplier.
• Generally, grout sealers are not intended to change the
appearance of the grout. Always test an inconspicuous area first to
verify the desired appearance results. Tile and floor covering stores
sell cleaning products developed specifically for cleaning tile and
stone. These specialized cleaning products generally out perform
products available in supermarkets or hardware stores.
DAILY SERVICE:
• Remove soil with a broom, non-oily dust mop or vacuum. Use a
scraper or putty knife to remove any stubborn surface debris.
• Damp mop or spot clean as necessary, using a ph neutral tile
cleaner.
• Thoroughly rinse all areas with clean, warm water.
• Allow to dry before putting tile surface back into use.
PERIODIC SERVICE:
• Use fiber or nylon scrubbing pads to assist in removing difficult
stains.
Do Not use steel wool Pads.
• Periodic maintenance does not differ from the routine
maintenance unless a sealer has been applied to the tile. A
stripping procedure may be desired. Choose a stripping product
recommended by the sealer manufacturer and carefully follow
directions.
• When desired, re-apply a recommended sealer.
GROUT CARE AND MAINTENANCE:
Routine maintenance of grout does not differ from tile care.
• For stubborn grout stains, agitation with a fiber or nylon-type
scrubbing pad and a recommended grout cleaning solution will
assist in the removal process.
• If grout appearance becomes unacceptable, your tile distributor
offers specialized products to address this problem. Follow specific
product directions.
RECONDITIONING CERAMIC TILE INSTALLATIONS
Begin the reconditioning process with a clean surface. Follow tile
cleaning and stripping procedures previously mentioned, and
always begin by testing an inconspicuous area first.
• Remove stubborn stains. There are four common types of stains:
grease/oil, soap scum, hard water deposits, and rust. Contact your
tile distributor for recommended specific cleaning products.
• Allow the tile installation to dry thoroughly and make sure its
appearance is acceptable before you apply any sealers. Follow the
sealer manufacturer’s directions.
COMMON PROBLEMS:
You can avoid most problems by following manufacturer
recommendations.
• If you use materials unsuitable for your tile and grout, the
properties and/or appearance of your ceramic tile installation may
be altered, and the installation may deteriorate. Check with your tile
distributor and cleaning products manufacturer.
• Ask your dealer for complete information about your ceramic tile
and grout, because your ability to identify the type of tile and grout
will reduce the likelihood that you will use the wrong product.
• Always save a few extra tiles when your ceramic tile installation
has been completed.
• Always clean up spills as soon as possible. Materials left on your
tile installation can be drawn or ground into your tile or grout,
making cleanup more difficult.
RECOMMENDATIONS
• Always test a product on your tile installation in an inconspicuous
area before treating the entire tile installation.
• When using recommended products for tiled areas, protect
surrounding non-tiled surfaces. Tile cleaning and maintenance
products can adversely affect metals, glass, wood, etc.
• When in doubt, contact the tile distributor or product manufacturer.
choose and use properly designated maintenance products to
enjoy the beauty and durability inherent in your ceramic tile
installation.
*Source: caring for your ceramic tile - tile council of America, Inc.
C a r i n g f o r y o u r C e r a m i c t i l e