Warranty

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This!Warranty!only!applies!to!you!and!is!not!transferable!from!you!to!any!other!person.!!
This!Warranty!only!covers!the!US!Trench!Drain!product!and!no!installation,!removal!or!re pa irs!to!any!site!
work.!
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You!are!entitled!to!a!replacement!or!refund!for!a!major!product!failure.!You!are!also!entitled!to!have!the!
goods!repaired!or!replaced!if!the!goods!fail!to!be!of!acceptable!quality!and!the!failure!does!not!amount!
to!a!major!failure.!
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How(to(make(a(Warranty(Claim(!
All!claims!under!this!Warranty!must!be!made!within!14!days!of!you!becoming!aware!of!a!suspected!
defect!in!the!Product!(Claims!Period).!Any!claim!under!this!Warranty!that!is!made!outside!the!Claims!
Period!will!not!be!accepted.!!
To!make!a!claim!under!this!Warranty,!you!must!provide!us!with!the!following!(Claim!!
Documentation):!
Copy!of!proof!of!purchase!receipt!(ensuring!the!date!o f!pu rcha se !is!visible);! !
Your!name,!contact!details!and!address;!!
Description!of!the!claimed!defect;!!
If!visible,!a!photo !of!the!defect/s;!!
If!the!Produc t!has !bee n !installe d,!w ritten!e vide nc e!(su ch !as!an !invo ice)!th at!the !Pro du ct!w as !!
installed!b y !a !lice n se d !p lu m b e r!(if!r eq u e st ed !b y !US!Trench!Drain)!
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You!must!meet!the!costs!of!making!the!Warranty!claim,!including!any!postal,!phone,!facsimile!and!email!
communication!costs!incurred!by!you.!
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