Model: UCK-G2
Introduction Thank you for purchasing the Ubiquiti Networks® UniFi® Cloud Key Gen2. This Quick Start Guide is designed to guide you through installation and also includes warranty terms. Package Contents UniFi Cloud Key Gen2 System Requirements • Mobile App: Latest version of the UniFi App (available on the App Store® and Google Play™). • Web Browser: Latest Google Chrome browser (Other browsers may have limited functionality.) TERMS OF USE: All Ethernet cabling runs must use CAT5 (or above).
Network Topology Requirement A DHCP-enabled network (for the UniFi Cloud Key to obtain an IP address) UniFi Cloud Key Gen2 (UniFi Controller) UAP-AC-HD UAP-AC-PRO UAP-AC-M-PRO US-16-150W LAN USG-PRO-4 (DHCP Server) WAN Internet Remote Access to UniFi Controller Sample Network Diagram
Hardware Overview Top Panel LED LED Color State Status White Solid Device is ready to be configured Flashing Device is booting up Device is initializing/deinitializing Heartbeat Firmware update in process Blue Solid Device is configured and ready Flashing Main power has been lost and device is counting down. If power is restored within 10 seconds, the device will return to its previous state. If power is not restored within 10 seconds, the device will safely shutdown.
Front Panel Icon Description UniFi SDN Controller name Current WAN bandwidth usage Status of SDN Cloud Access Number of managed UniFi Access Points Number of client devices on the network
Back Panel Reset Button microSD Slot Power Button Ethernet Port USB Type-C Power Port Reset Button The Reset Button serves two functions: • Restart Press and release the Reset button quickly. • Restore to Factory Default Settings Press and hold the Reset button for more than five seconds, until the status LED begins flashing white. Power Button Press to turn the Cloud Key Gen 2 on or off. USB Type C Power Port Used for power if PoE is not available. Quick Charge 2.0 or Quick Charge 3.
Side Panel Rack-Mount Notch Rack-Mount Notch Secures the Cloud Key Gen2 into the docking bay of the optional Rackmount Accessory, model CKG2-RM (sold separately). The Rackmount Accessory allows you to install the Cloud Key Gen2 in a standard 19" rack. Bottom Panel 13-Pin Connector (Connector shown without protective film) 13-Pin Connector Connects the Cloud Key Gen2 to the optional Rackmount Accessory, model CKG2-RM (sold separately).
Hardware Installation 1. Connect an Ethernet cable (not included) to the Ethernet Port. 2. Connect the other end of the Ethernet cable to a port on a network switch, such as a UniFi PoE Switch. 1 3 5 7 2 9 4 11 6 13 8 15 10 17 12 19 14 21 16 22 18 20 SFP1 22 24 SFP2 Powering the UniFi Cloud Key Use an 802.3af-compliant switch, such as a UniFi PoE Switch, or a USB power source (not included). UniFi Switch The UniFi Cloud Key can be powered by a UniFi PoE Switch or other 802.
Optional Rackmount Accessory Note: If using the optional Rackmount Accessory (sold separately), remove the protective film from the Rackmount Connector before attaching to the rackmount. There is an optional UniFi Rackmount Accessory (sold separately) that can mount the Cloud Key Gen2 in a standard 19” rack. Lock Tab Docking Bay To install the Rackmount Accessory, follow these instructions: 1. Attach the Rackmount Accessory to the rack using four Mounting Screws.
2. Connect an Ethernet cable (not included) to the Ethernet Port on the front of the Rackmount Accessory. 3. Connect the other end of the Ethernet cable to a port on a compatible PoE switch, such as a UniFi PoE Switch. 4. Remove the pre-installed sticker from the 13-pin connector.
5. Insert the Cloud Key Gen2 into the docking bay once the following three conditions are met: a. The 13-pin connector is face up b. The LCD screen is face forward c. There is no Ethernet cable connected to the Ethernet Port on the Cloud Key Gen2 Warning: To prevent creating a loop or other unfavorable behavior on the network, only one Ethernet connection should be used. Do not use the Ethernet port on the Cloud Key Gen2 and the Rackmount Accessory simultaneously.
Setting Up UniFi SDN via App Download and install the UniFi SDN app to configure the Cloud Key Gen2. Note: Ensure that Bluetooth is enabled on your mobile device. You will need to set up the Cloud Key Gen2 with your mobile device and be within 1.5 m (5’) from where it is installed. 1. Launch the app and tap the + icon to add a new controller.
2. Once detected, the app will automatically connect to the Cloud Key Gen2 and the LED will begin to flash blue. If more than one controller is detected, swipe through the app screens horizontally until you locate the correct Cloud Key Gen2. Then tap Set up this controller. 3. Once connected, the corresponding Controller Setup screen will appear. Enter a name for the UniFi SDN controller and select the appropriate Country and Time Zone information. When you are finished, tap Next.
4. When the Cloud Controller Access screen appears, select the services you wish to enable by tapping the toggle switch to on, for each of the following items: Enable Cloud Access, Allow Local Login with SSO, and Enable UniFi Protect. When you are finished, tap Next. Note: To ensure continuous accessibility to the Cloud Key Gen2 once setup is complete, turn the Cloud Access option on.
5. When the Adopt Devices screen appears, tap the device (or devices) you wish to adopt. To skip the adoption process, tap Finish and proceed to step 8. 6. Once you’ve selected one or more UniFi Access Points to adopt, an additional step will be added to the setup process allowing you to create a wireless network. Tap Next to continue.
7. When the Add Wireless Network screen appears, tap the toggle switch to on and create a wireless network name and password. When you are finished, tap Finish. Note: You may also create an optional guest network by tapping the Enable Guest Access toggle switch to on and following the onscreen instructions. 8. Leave the app open until the configuration process is complete.
9. Installation is now complete. When the Setup Complete screen appears, tap Done. 10. The Cloud Key Gen2 will now appear in the list of available controllers.
Chrome Instructions Use the Chrome web browser to set up your Cloud Key Gen2. 1. Ensure that your host system is on the same Layer-2 network as the Cloud Key Gen2. 2. Launch the Chrome web browser and type the IP address of your Cloud Key Gen2 into the address field. Press enter (PC) or return (Mac). https://192.168.1.8 Note: The IP address of your controller can be found on the front panel LCD of your Cloud Key Gen2. 3.
Setting Up UniFi SDN 1. When the UniFi Setup Wizard screen appears, select your country and timezone and click Next. 2. Select each of the devices you would like to configure and click Next. 3. If configuring a UniFi access point during setup, a Configure WiFi screen will prompt you to create a wireless network name (SSID) and password. If you want to skip this step and set your access point up at a later time, click Skip.
4. On the Controller Access screen, create an admin account for the SDN controller and click Next. 5. Confirm your SDN settings and click Finish. To update any of these settings, click Back to visit a previous section and make the necessary changes. When you return to this screen, click Finish. 6. Enter the login credentials for your UBNT account and click Enable Cloud Access. If you do not have an account, click Register Now and follow the on-screen prompts to create one.
Accessing UniFi SDN 1. Launch the Chrome web browser and type the IP address of your Cloud Key Gen2 into the address field. Press enter (PC) or return (Mac). https://192.168.1.8 2. When the splash screen appears, click Launch under UniFi SDN. 3. Enter the username and password credentials associated with your UBNT or cloud access account and click Sign In. 4.
Controller Sections Icon Description The Dashboard screen provides a visual overview of your network’s status, including latency and throughput information for each client and device. The Statistics screen provides a visual representation of the clients and network traffic on your managed UniFi SDN network. The Map section allows you to create maps (either upload custom images of your location(s) or use Google Maps™) for a visual representation of your SDN network and also view your system topology.
Specifications UCK-G2 Dimensions Weight Enclosure Management Interface Networking Interface(s) Buttons 27.10 x 46.80 x 119.75 mm (1.07 x 1.84 x 4.71") 172 g (6.07 oz) Aluminum UniFi App; UniFi Controller (1) 10/100/1000 Ethernet Port (1) Power; (1) Reset to Defaults Power Supply 802.3af PoE or USB-C 5VDC, Minimum 1A Max.
Safety Notices 1. 2. 3. Read, follow, and keep these instructions. Heed all warnings. Only use accessories specified by the manufacturer. WARNING: Do not use this product in location that can be submerged by water. WARNING: Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning. Electrical Safety Information 1. Compliance is required with respect to voltage, frequency, and current requirements indicated on the manufacturer’s label.
Warranty Conditions The above warranty does not apply if the Product: (I) has been modified and/or altered, or an addition made thereto, except by Ubiquiti Networks, or Ubiquiti Networks’ authorized representatives, or as approved by Ubiquiti Networks in writing; (II) has been painted, rebranded or physically modified in any way; (III) has been damaged due to errors or defects in cabling; (IV) has been subjected to misuse, abuse, negligence, abnormal physical, electromagnetic or electrical stress, including
Returns No Products will be accepted for replacement or repair without obtaining a Return Materials Authorization (RMA) number from UBIQUITI NETWORKS during the warranty period, and the Products being received at UBIQUITI NETWORKS’ facility freight prepaid in accordance with the RMA process of UBIQUITI NETWORKS. Products returned without an RMA number will not be processed and will be returned freight collect or subject to disposal.
Limitation of Liability EXCEPT TO THE EXTENT PROHIBITED BY LOCAL LAW, IN NO EVENT WILL UBIQUITI OR ITS SUBSIDIARIES, AFFILIATES OR SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES (INCLUDING LOST PROFIT, LOST DATA, OR DOWNTIME COSTS), ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THE PRODUCT, WHETHER BASED IN WARRANTY, CONTRACT, TORT OR OTHER LEGAL THEORY, AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
ISED Canada CAN ICES-3(A)/NMB-3(A) This device complies with ISED Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: 1. This device may not cause interference, and 2. This device must accept any interference, including interference that may cause undesired operation of the device. This radio transmitter (IC: 6545A-UCKG2) has been approved by ISED Canada.
Australia and New Zealand Warning: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. CE Marking CE marking on this product represents the product is in compliance with all directives that are applicable to it. Country List AT BE BG CY CZ DE DK EE EL ES FI FR HR HU IE IT LV LT LU MT NL PL PT RO SE SI SK UK BFWA (Broadband Fixed Wireless Access) members noted in blue Note: This device meets Max.
RoHS/WEEE Compliance Statement English European Directive 2012/19/EU requires that the equipment bearing this symbol on the product and/or its packaging must not be disposed of with unsorted municipal waste. The symbol indicates that this product should be disposed of separately from regular household waste streams. It is your responsibility to dispose of this and other electric and electronic equipment via designated collection facilities appointed by the government or local authorities.
Español La Directiva 2012/19/UE exige que los equipos que lleven este símbolo en el propio aparato y/o en su embalaje no deben eliminarse junto con otros residuos urbanos no seleccionados. El símbolo indica que el producto en cuestión debe separarse de los residuos domésticos convencionales con vistas a su eliminación.
Declaration of Conformity български [Bulgarian] С настоящото UBIQUITI NETWORKS декларира, че този тип радиосъоръжение UCK-G2 е в съответствие с Директива 2014/53/ЕС. Цялостният текст на ЕС декларацията за съответствие може да се намери на следния интернет адрес: www.ubnt.com/compliance Hrvatski [Croatian] UBIQUITI NETWORKS ovime izjavljuje da je radijska oprema tipa UCK-G2 u skladu s Direktivom 2014/53/EU. Cjeloviti tekst EU izjave o sukladnosti dostupan je na sljedećoj internetskoj adresi: www.ubnt.
Norsk [Norwegian] UBIQUITI NETWORKS erklærer herved at utstyret UCK-G2 er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 2014/53/EU. Den fulle teksten til EU-samsvarserklæringen er tilgjengelig på følgende internettadresse: www.ubnt.com/compliance Polski [Polish] UBIQUITI NETWORKS niniejszym oświadcza, że typ urządzenia radiowego UCK-G2 jest zgodny z dyrektywą 2014/53/UE. Pełny tekst deklaracji zgodności UE jest dostępny pod następującym adresem internetowym: www.ubnt.
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