Enterprise System Controller Release Version: 5.3.
UniFi Controller User Guide Table of Contents Table of Contents Chapter 1: Software Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents UniFi Controller User Guide Chapter 7: Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 All. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Wireless. . . . . . . . . . . . . . .
UniFi Controller User Guide Table of Contents Chapter 14: Client Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Wireless Client – Details . . . . . . . . . . . . . . . . . . . . .
Table of Contents UniFi Controller User Guide Appendix E: Controller Scenarios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Hosting Controller Software. . . . . . . . . . . . . . . . . . . . . . . . . .
UniFi Controller User Guide Chapter 1: Software Installation Chapter 1: Software Installation All UniFi devices support off-site management controllers. Follow the instructions in this chapter after you install the hardware, which is described in the Quick Start Guide. Software Installation Introduction Thank you for purchasing the Ubiquiti Networks® UniFi® Enterprise System.
Chapter 1: Software Installation UniFi Controller User Guide PC Users Configuring the UniFi Controller Software 1. Launch UniFi-installer.exe. 1. The UniFi Controller software startup will begin. Click Launch a Browser to Manage Wireless Network. 2. Click Install. 2. Select your country and time zone. Alternatively, you can click restore from a previous backup to use a file that contains your backup settings. Click Next. 3. If your computer doesn’t have Java 1.
UniFi Controller User Guide 4. The UniFi Setup Wizard will create a secure primary wireless network for your devices. Chapter 1: Software Installation 6. Review your settings. Click Finish to save your settings or click Back to make changes. Once the wizard is finished, the browser will be redirected to the management interface. Perform the following steps: a. Enter the wireless network name (SSID) in the Secure SSID field. Congratulations, your wireless network is now configured. b.
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UniFi Controller User Guide Chapter 2: UniFi Cloud Chapter 2: UniFi Cloud Chrome Instructions 1. Ensure that your host system is on the same Layer-2 network as the UniFi Cloud Key. Introduction You can access the UniFi Controller via the UniFi Cloud Key and/or the UniFi cloud account. This chapter describes the following: • UniFi Cloud Key 2. Launch the Chrome web browser and type https://unifi.ubnt.com in the address field. Press enter (PC) or return (Mac). https://unifi.ubnt.
Chapter 2: UniFi Cloud 6. To install the tool: a. Click Install. UniFi Controller User Guide 9. Wait for the UniFi Controller to be adopted, and then select it. b. Click Add app to confirm. 10. Click Launch Site. 7. The Ubiquiti Device Discovery Tool will search for the UniFi Cloud Key. Select it to continue. 8. Configure the UniFi Controller: a. Select the appropriate country. b. Select the appropriate time zone. c.
UniFi Controller User Guide Instructions for Other Web Browsers 1. Ensure that your host system is on the same Layer-2 network as the UniFi Cloud Key. Chapter 2: UniFi Cloud 6. Select the devices that you want to configure and click Next. 2. The UniFi Cloud Key is set to DHCP by default, so it will try to automatically obtain an IP address. Assign a specific IP address to the UniFi Cloud Key, or check the DHCP server for its IP address. Note: The default fallback IP address of the UniFi Cloud Key is 192.
Chapter 2: UniFi Cloud 8. Create the super admin for your UniFi Controller. UniFi Controller User Guide A login screen will appear for the UniFi Controller management interface. Enter the admin name and password that you created and click Login. Perform the following steps: a. Enter an admin name in the Admin Name field. b. Enter an email address in the Admin Email field. c. Enter a password in the Password field to use when accessing the management interface as a super admin. d.
UniFi Controller User Guide 4. You have two options: • Manage Click Manage to access the UniFi Controller. Proceed to “Using the UniFi Controller Software” on page 17 for more information. Chapter 2: UniFi Cloud Username At the top right of each screen, click the Username to display the Change Password and Logout options: • Configure Click Configure to change the settings of the UniFi Cloud Key. Change password To change the password, click . The Change Password screen will appear: 5.
Chapter 2: UniFi Cloud UniFi Controller User Guide Uptime Displays the duration of time the UniFi Cloud Key has been running. Date Displays the current date and time. Disk Space Available Displays the percentage of available disk space. Used Displays the amount of used disk space. Free Displays the amount of available disk space. Total Displays the total amount of disk space. Configuration The Configuration screen allows you to configure the basic and network settings of the UniFi Cloud Key.
UniFi Controller User Guide Chapter 2: UniFi Cloud Security You have two options: Password To change the password, click Change Password. The Change Password screen will appear: • upload file If you have the firmware saved in a specific location, then click Select File to browse for the file. • Old password Enter the current password (the default is ubnt). • New password Enter the new password. • Confirm Password Enter the new password again.
Chapter 2: UniFi Cloud UniFi Controller User Guide UniFi Cloud Account A secondary filter is available: You must be a super admin for initial cloud management. Once cloud access is enabled by the super admin, then any other admin can also enable cloud access. • Online Only displays online UniFi Controllers. Note: The cloud account is also known as the Single Sign-On (SSO) account. Login Instructions 1.
UniFi Controller User Guide My Account To change your account settings and/or password, click . The Account Settings screen will appear: Chapter 2: UniFi Cloud Find Cloud Key To add a UniFi Cloud Key, click Find Cloud Key at the top right of the screen. The Find Cloud Key screen will appear: Adopt IP address Displays the IP address of the UniFi Cloud Key. (status) Displays the status information: Pending Adoption.
Chapter 2: UniFi Cloud UniFi Controller User Guide Additional Details (site_name) Select a UniFi Controller to display more information at the bottom of the screen. • Launch Site Click Launch Site to access the UniFi Controller. Proceed to “Using the UniFi Controller Software” on page 17 for more information. Note: If you have an issue accessing the local Controller, then click force WebRTC. • (map) Displays a visual representation of your network’s status.
UniFi Controller User Guide • Latency Displays the amount of time it takes a packet to travel from the UniFi Security Gateway to the service provider’s gateway. Chapter 2: UniFi Cloud -- WLAN The basic details of the wireless network(s) are displayed. • Up Displays the upload rate of your Internet connection. • Down Displays the download rate of your Internet connection. -- WAN The basic details of the UniFi Security Gateway connection are displayed.
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Chapter 3: Using the UniFi Controller Software UniFi Controller User Guide Chapter 3: Using the UniFi Controller Software Common Interface Options The common interface options are accessible from all tabs in the UniFi interface. The UniFi Controller software has a browser-based interface for easy configuration and management. To access the interface, perform the following steps: 1. Launch the UniFi Controller application if hasn’t already been started.
Chapter 3: Using the UniFi Controller Software UniFi Controller User Guide • Sites overview To display a list of available sites, click Sites overview .The Sites Overview screen will appear. Username At the top right of the screen, click the Username to display the Preferences, Edit Account, and Logout options: Each site is displayed with the following: -- Name Displays the name of the site. -- WAN The icon is color-coded to display the WAN connection status.
Chapter 3: Using the UniFi Controller Software UniFi Controller User Guide Edit Account To change the login name and/or password, click . The Edit Account screen will appear: Events • Password Enter your current password. Maximize/Minimize Click to maximize the screen size. Click again to minimize the screen size. • Admin Enter the admin name. Close Click • Email Enter the email address of the admin account. • Confirm Password Enter the new password again.
Chapter 3: Using the UniFi Controller Software UniFi Controller User Guide Alerts Settings When there is a new alert, an orange icon displaying the number of new alerts appears. The Settings tab displays a list of available sub‑tabs: • Site Site-related settings. • Wireless Networks Wireless network and group setup, including Zero Handoff Roaming. The Alerts tab displays a list of important events, along with the corresponding device icon, device name, message, date, and time.
UniFi Controller User Guide DPI (Beta) Deep Packet Inspection (DPI) is more advanced than conventional Stateful Packet Inspection (SPI) filtering for traffic analysis. Ubiquiti’s proprietary DPI engine includes the latest application identification signatures to track which applications (and IP addresses) are using the most bandwidth. • Clear DPI Counters Click to delete all collected DPI data. Click Confirm or Cancel. Chapter 3: Using the UniFi Controller Software • Password Enter the new password.
Chapter 3: Using the UniFi Controller Software UniFi Controller User Guide Create or Edit a Wireless Network Configure the following options: -- Radio Select the appropriate radio, 2G or 5G. -- Channel Select the channel that all of the APs will use for Zero Handoff Roaming. Load Balancing (Not available if you enabled the Mobility option.) Select this option to balance the number of clients you specify per radio. Then enter the number of clients in the field provided.
Chapter 3: Using the UniFi Controller Software UniFi Controller User Guide -- WPA-Enterprise WPA Enterprise uses a RADIUS server to authenticate users on the wireless network. • VLAN To use a VLAN, select Use VLAN ID and enter the VLAN ID number. If you enable WPA Enterprise, you have another option: -- Enable RADIUS assigned VLAN (beta) Select this option to allow the RADIUS server to dynamically assign a VLAN to a wireless client.
Chapter 3: Using the UniFi Controller Software Actions Click a button to perform the desired action: • Edit Click to make changes to the network settings. Go to “Create or Edit a Network” on page 24. EDIT • Delete (Not available for the default network.) Click to remove the network. UniFi Controller User Guide • DHCP Server Enabled by default. The local DHCP server assigns IP addresses to DHCP clients on the network.
UniFi Controller User Guide Chapter 3: Using the UniFi Controller Software • IGMP Snooping Select this option to monitor IGMP (Internet Group Management Protocol) traffic and thereby manage multicast traffic. • IGMP Snooping Select this option to monitor IGMP (Internet Group Management Protocol) traffic and thereby manage multicast traffic. • DHCP Server Enabled by default. The local DHCP server assigns IP addresses to DHCP clients on the network.
Chapter 3: Using the UniFi Controller Software Site-to-Site VPN The UniFi Security Gateway is required for this option. UniFi Controller User Guide • Azure dynamic routing Select this option if you are using Microsoft Azure with dynamic routing for a route-based VPN. • Azure static routing Select this option if you are using Microsoft Azure with static routing for a policy-based VPN. • Advanced Options Click to access the advanced configuration.
UniFi Controller User Guide Chapter 3: Using the UniFi Controller Software • Remote Host Enter the hostname of the remote router. • Remote Address Enter the Internet IP address and port number of the remote router. • Local Address Enter the Internet IP address and port number of the UniFi Security Gateway. • Shared Secret Key Enter the pre-shared secret key. Both peer routers must use the same pre-shared secret key for authentication. • Save Click to apply changes. • Cancel Click to discard changes.
Chapter 3: Using the UniFi Controller Software Landing Page After connecting, guests are redirected to the landing page. Select one of the following options: • Redirect to the original URL After connecting, guests are directed to the URL they requested. • Promotional URL After connecting, guests are redirected to the URL that you specify. Ensure that the URL begins with http://. Example: http://www.ubnt.
UniFi Controller User Guide Chapter 3: Using the UniFi Controller Software AngularJS is a single-page app, so it should work more quickly. However, AngularJS uses JS (JavaScript), which may not work with some really old web browsers or newer browsers with JS support disabled. AngularJS uses responsive design, so it will adapt to the size of a mobile device, such as a tablet or smartphone. Legacy JSP is fully customizable and uses old HTML, so it should work with any web browser.
Chapter 3: Using the UniFi Controller Software • Terms of Service Select Enable terms of service to add any terms of service you want hotspot users to accept. UniFi Controller User Guide • Desktop Preview Enabled by default. The Desktop Preview previews the portal in the desktop view. • Mobile Preview Click Mobile Preview to preview the portal in the mobile view. • Reset Style Reset Portal Customization changes to the factory defaults.
UniFi Controller User Guide Chapter 3: Using the UniFi Controller Software Select the Voucher and/or Payment method of authorization: -- Hours Enter the number of access hours the package allows. • Vouchers Use Hotspot Manager to create vouchers (including distributable code, duration values, and use restrictions). See “Hotspot Manager” on page 113. -- Limit Download Enter the maximum download bandwidth in Kbps. • Payments Set up payment-based authentication.
Chapter 3: Using the UniFi Controller Software UniFi Controller User Guide • Gateway (Available only for payment-based authentication.) You have multiple options: -- PayPal™ Website Payment Pro (US, Canada, UK) Use your PayPal Website Payments Pro account. To manage payments and transactions, click , and see “Hotspot Manager” on page 113. GO TO HOTSPOT MANAGER Enter the Authorize.Net account details: • API Login ID Enter the API login ID used to identify yourself as an authorized user.
UniFi Controller User Guide • Hotspot Operator Click Go to Hotspot Manager to manage Wireless Guests, Payments/Transactions, Vouchers, and Operator Accounts. See “Hotspot Manager” on page 113. Chapter 3: Using the UniFi Controller Software Authentication > External Portal Server Select this option if you are using an external server to host a custom guest portal.
Chapter 3: Using the UniFi Controller Software UniFi Controller User Guide Settings > Admins • Name Enter the name of the new administrator. You can create administrator accounts that are site‑specific; these site administrators can only see the sites they manage and cannot see any devices that are Pending Approval. • Invite to SDN Select this option to allow the new administrator access to SDN (Software-Defined Networking) settings.
UniFi Controller User Guide • Bandwidth Limit (Download) Select to limit the download bandwidth. Enter the maximum in Kbps. • Bandwidth Limit (Upload) Select to limit the upload bandwidth. Enter the maximum in Kbps. • Save Click to apply changes. • Cancel Click to discard changes. See “Wireless Client – Configuration” on page 111 or “Wired Client – Configuration” on page 112 for information on how to assign a user or guest to a user group. Settings > Controller (Available for the superadmin only.
Chapter 3: Using the UniFi Controller Software UniFi Controller User Guide Cloud Access Settings > Maintenance If the login for cloud access is configured, then the Cloud Access screen will appear: (Available for the superadmin only.) The Maintenance screen contains administrative options, so you can customize logs, manage system backups, and download configuration information to assist in support issues.
UniFi Controller User Guide Chapter 3: Using the UniFi Controller Software • Conn Monitor Displays the status of the Uplink Connectivity Monitor feature, which is configured in “Settings > Site” on page 20. • Cloud Access Displays the status of the Cloud Access feature. • Current Site Displays the name of the current site. • Networks Displays the name(s) of the current network(s). • Wireless Networks Displays the name(s) of the current wireless networks.
Chapter 3: Using the UniFi Controller Software UniFi Controller User Guide Cloud Key Firmware Cloud Key Operations The Cloud Key Firmware section is available if you are using a UniFi Cloud Key. Restart Cloud Key Click this option to powercycle the UniFi Cloud Key. Shut Down Cloud Key Click this option to turn off the UniFi Cloud Key. Reset Cloud Key Click this option to reset the UniFi Cloud Key to its factory default settings.
Chapter 4: Dashboard UniFi Controller User Guide Chapter 4: Dashboard Red The Speed Test is not available because it requires an active UniFi Security Gateway. The Dashboard screen provides a visual representation of your network’s status. Basic information is provided for each node: Status information Place your mouse over the Latency or Throughput monitor to display the following: • Latency • Throughput • “WAN” on page 40 • “LAN” on page 40 WWW Current status information is displayed.
Chapter 4: Dashboard UniFi Controller User Guide Speed Test WAN Results from the latest Speed Test are displayed. The basic details of the UniFi Security Gateway are displayed. • Last Run Displays the duration of time since the last Speed Test. • Latency Displays the amount of time it takes a packet to travel from the UniFi Security Gateway to the service provider’s gateway. • Up Displays the upload speed. • Down Displays the download speed.
UniFi Controller User Guide Chapter 4: Dashboard Pending Displays the number of wired devices pending adoption. Status information Place your mouse over the monitor to display the following: • Gateway Displays the Internet IP address of the UniFi Security Gateway. • Users Displays the number of clients connected to the wired network. • Guests Displays the number of clients connected to the guest wired network. • Switches Displays the number of UniFi Switches managed on this site.
Chapter 4: Dashboard Devices on 2.4 GHz Channel The 2.4 GHz Channel Occupancy Chart displays the channel use of the 2.4 GHz devices. Note: At least one 2.4 GHz UniFi AP must be active to enable this chart. UniFi Controller User Guide WLAN Displays the number of wireless devices. Status information Place your mouse over a specific device category to display the device models and their quantities. Clients Network clients are displayed. Note: The DPI feature must be enabled to display client information.
UniFi Controller User Guide Chapter 4: Dashboard Network Protocols Displays the amount of data that is identified as network protocol traffic. Web / Web 2.0 Displays the amount of data that is identified as web-related traffic. Security Update Displays the amount of data that is identified as part of a security update. Unknown Displays the amount of data that is unidentified. Other Displays the amount of data that doesn’t belong in the aforementioned categories.
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Chapter 5: Map UniFi Controller User Guide Chapter 5: Map The UniFi Controller software allows you to upload custom map images of your location(s) or use Google Maps™ for a visual representation of your UniFi network. When you initially launch the UniFi Controller application, a default map is displayed. The legend at the bottom of the map shows the scale of the map. 2. Click Add a Map. 3. The default is Google Maps. Click Upload Image.
Chapter 5: Map 4. Click Choose map image. UniFi Controller User Guide Adding a Google Map To add a Google Map to the UniFi Controller software Map view: 1. Click . 5. Locate the file to use as a map (valid file formats are .jpg, .gif, and .png) and then click Open. If you do not want to upload a file, click Cancel. 2. Click Add a Map. 3. The default view is Map view, which looks like a street map. Click Terrain to display geographic markers.
Chapter 5: Map UniFi Controller User Guide You can also click Satellite for a bird’s-eye view. Click Labels to display street and location names. Status The device icon indicates the UniFi model (not all icons are shown below): UniFi AP Pro, UniFi AP AC Lite/LR/Pro UniFi AP AC EDU UniFi AP In-Wall UniFi AP/AP LR UniFi AP AC UniFi AP AC Outdoor UniFi AP Outdoor+ UniFi AP Outdoor5 Enter a map name in the field provided and click Save. You can adjust 4. Click Done. Placing Devices on the Map 1.
Chapter 5: Map Map Display Options (Map) If multiple maps have been uploaded, you can select which map you want to view using this option. UniFi Controller User Guide Details Displays the applicable information: MAC address, transmit/receive channel(s), number of users connected, and number of guests connected. You can apply one of the following filters: • 2G Devices Displays the 2.4 GHz devices. • 5G Devices Displays the 5 GHz devices.
Chapter 5: Map UniFi Controller User Guide Configure Maps Click the current map(s). to add maps or edit The left side of the map offers the following options: Zoom Slider Use to zoom the map detail in and out. Unplaced Devices Drag each device icon from the Unplaced Devices list to the appropriate location on the map. Set Map Scale Use this option to define the scale of the map. You will draw a line and define the distance that the line represents. Setting the Map Scale 1.
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Chapter 6: Devices UniFi Controller User Guide Chapter 6: Devices The Devices screen displays a list of UniFi devices discovered by the UniFi Controller. You can click any of the column headers to change the list order. You can apply one of the following primary filters: • All Displays all UniFi devices. • Gateway/Switches Displays all UniFi Security Gateways and Switches. • APs Displays all UniFi APs. • Phones Displays all UniFi VoIP Phones.
Chapter 6: Devices The very first time you enable the Customize Columns option, the UniFi Controller software will detect which columns are currently visible and remember your selection. For example: 1. Enable the Customize Columns option on the APs > Performance screen. 2. Disable customization. 3. Apply the Gateway/Switches filter. UniFi Controller User Guide -- AP Performance The Device Name, IP Address, Status, 2G Clients, 5G Clients, TX, RX, TX 2G, TX 5G, and Channel columns are displayed.
Chapter 6: Devices UniFi Controller User Guide If displayed, the LED color of the device icon indicates the device status. • Blue/Green Indicates the device is connected. Gateway/Switches All UniFi Gateway and Switch devices are displayed. • Gray Indicates the device is pending approval. • Red/Orange Indicates the device is disconnected or not managed by this site (Pending Approval or Managed by Other). Device Name Displays the hostname, alias, or MAC address of the UniFi device.
Chapter 6: Devices UniFi Controller User Guide Up Displays the total amount of data uploaded by the UniFi device. Actions Click a button to perform the desired action: to flash the Status LED on the • Locate Click Gateway/Switch and its icon on the Map tab so you can locate it. The LED will flash until the Locate button is clicked again. (The icon on the Map tab will flash three times and stop.) • Restart Click to restart the selected device.
Chapter 6: Devices UniFi Controller User Guide Up Displays the total amount of data uploaded by the AP. Channel Displays the transmit/receive channel being used by the AP. The radio band is represented as (ng) for 2.4 GHz and (na)/(ac) for 5 GHz. Device Name Displays the hostname, alias, or MAC address of the AP. You can click the name to get additional details; see “UniFi Access Point Details” on page 95 for more information.
Chapter 6: Devices UniFi Controller User Guide Channel Displays the transmit/receive channel being used by the AP. The radio band is represented as (ng) for 2.4 GHz and (na)/(ac) for 5 GHz. Actions Click a button to perform the desired action: Device Name Displays the hostname, alias, or MAC address of the AP. You can click the name to get additional details; see “UniFi Access Point Details” on page 95 for more information.
UniFi Controller User Guide Phones Important: For management of the UniFi VoIP Phones, please download the UniFi VoIP Controller here: downloads.ubnt.com/unifi Chapter 6: Devices • Adopt Click to adopt a device that appears as Pending Approval for its status. The Status will appear as Adopting until the device is connected.
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Chapter 7: Clients UniFi Controller User Guide Chapter 7: Clients The Clients screen displays a list of network clients. You can click any of the column headers to change the list order. You can apply one of the following primary filters: • All Displays all clients, regardless of connection type. • Wireless Displays all wireless clients. • Wired Displays all wired clients. A secondary filter is available: • All Displays all users and guests. • Users Only displays users. • Guests Only displays guests.
Chapter 7: Clients UniFi Controller User Guide • Signal Displays the signal strength level and signal type. • TX Rate Displays the overall TX (transmit) rate. • RX Rate Displays the overall RX (receive) rate. • Activity Displays the relative level of activity for each client. • Down Displays the total amount of data downloaded by the client. • Up Displays the total amount of data uploaded by the client. • Uptime Displays the amount of time the client has been connected for this session.
Chapter 7: Clients UniFi Controller User Guide Wireless Down Displays the total amount of data downloaded by the client. Up Displays the total amount of data uploaded by the client. Uptime Displays the amount of time the client has been connected for this session. Actions Click a button to perform the desired action: • Block Click BLOCK to block this client from accessing the network. Click UNBLOCK to unblock this client.
Chapter 7: Clients UniFi Controller User Guide Activity Displays the relative level of activity for each client. Down Displays the total amount of data downloaded by the client. Up Displays the total amount of data uploaded by the client. Uptime Displays the amount of time the client has been connected for this session. Actions Click a button to perform the desired action: • Block Click BLOCK to block this client from accessing the network. Click UNBLOCK to unblock this client.
Chapter 8: Statistics UniFi Controller User Guide Chapter 8: Statistics The Statistics screen provides a visual representation of the clients and network traffic connected to your managed UniFi network. Overview The Overview screen describes the usage by wireless clients and UniFi Access Points. There are two views available: • Overview The default view describes the wireless clients and network traffic. Please refer to the next column for more information.
Chapter 8: Statistics UniFi Controller User Guide Click the date to display the calendar. You can select multiple APs for filtering. For example, if you select a second AP: • Calendar Click a specific date to display its statistics. Click either arrow to change the calendar in one-month increments. A third graph that is color-coded to the additional AP appears. Filter You can view the number of clients and amount of traffic by UniFi AP.
Chapter 8: Statistics UniFi Controller User Guide Most Active AP Recent Activities The details of the most active Access Point are displayed: The details of recent network activities are displayed. Name or MAC address You can click this link to open the AP Details screen. See “UniFi Access Point Details” on page 95 for additional information. Download Displays the total amount of data downloaded by the AP. Upload Displays the total amount of data uploaded by the AP.
Chapter 8: Statistics UniFi Controller User Guide A list displays a comprehensive breakdown of the traffic by category. You can click any category to have it displayed with a detailed breakdown of the application usage within that category. 2. Select a category. You can also enter a keyword in the Filter field; simply begin typing; there is no need to press Enter. (Category) The most popular categories are displayed with the amount of traffic broken down further by application.
Chapter 9: Insights UniFi Controller User Guide Chapter 9: Insights On any sub-tab, you can click any of the column headers to change the list order. The Insights screen displays different kinds of status information. Eight filters are available: If there is more than one page of entries to display, click the navigation controls or page numbers at the bottom right of the screen to display different pages. • Known Clients Displays information about detected clients.
Chapter 9: Insights Known Clients UniFi Controller User Guide An additional filter is available: • Blocked Only display blocked clients. • Noted Only display clients whose configurations include notes. (See “Wireless Client – Configuration” on page 111 or “Wired Client – Configuration” on page 112 for more information.) • Static IP Only display clients using static IP addresses. Name Displays the hostname, alias, or MAC address of the connected client.
Chapter 9: Insights UniFi Controller User Guide • 5G Only displays 5 GHz APs. Name/SSID Displays the name of the wireless network. BSSID Displays the MAC address of the AP’s wireless interface. Channel Displays the channel setting that the AP was detected on. Security Displays the security status indicating whether encryption is used. Manufacturer Displays the name of the AP manufacturer. Location Displays the name of the closest AP managed by the UniFi Controller.
Chapter 9: Insights UniFi Controller User Guide Name/MAC Address Displays the hostname, alias, or MAC address of the previous guest. Select Customize columns. Package Displays the name of the guest access package. Amount Displays the amount paid by the guest. Authorized By Displays the name of the authorizing body. Start Displays the start date and time of the session. Duration Displays the length of time the guest was connected. Download Displays the total amount of data downloaded by the guest.
Chapter 9: Insights UniFi Controller User Guide PoE Displays the PoE setting: • (blank) PoE is disabled. • 24V Passive 24V passive PoE is enabled. • PoE+ 802.3at/af devices can be plugged in and automatically receive PoE. • __W Power output is displayed in watts. Mode Displays the operation mode: • Switching The default mode. • Mirroring The network traffic of this port will receive the mirrored traffic from the port selected in ”Port Configuration” on page 87.
Chapter 9: Insights PoE UniFi Controller User Guide Actions Click a button to perform the desired action: • Edit Click to make changes to the port settings. For more information, see “UniFi Switch Details” on page 85. EDIT • Clear Counters Click CLEAR COUNTERS to clear the port statistics. • Power Cycle If applicable, click POWER CYCLE to power cycle the port. Counters Port The ports display their status and port number: Indicates a 10/100 Mbps connection. Indicates a 1 Gbps (1000 Mbps) connection.
Chapter 9: Insights UniFi Controller User Guide Actions Click a button to perform the desired action: • Edit Click to make changes to the port settings. For more information, see “UniFi Switch Details” on page 85. EDIT • Clear Counters Click CLEAR COUNTERS to clear the port statistics. • Power Cycle If applicable, click POWER CYCLE to power cycle the port. Port Forward Stats You can apply one of the following primary filters: • All Displays all port forwarding entries.
Chapter 9: Insights User-Defined UniFi Controller User Guide Forward Port Displays the destination port that will receive the forwarded port traffic. Also known as the internal port. Packets Displays the number of packets transferred. Bytes Displays the number of bytes transferred. Lease Duration Displays the uptime of the port forwarding entry. Dynamic DNS Name Displays the name of the port forwarding entry. From Displays the source IP address, if specified, or Anywhere.
Chapter 9: Insights UniFi Controller User Guide Remote User VPN Customize Columns Click used for display. AC-EDU Streams to customize the columns Customize Columns Click used for display. to customize the columns Select Customize columns. Select Customize columns. You can add or remove columns for display. You can add or remove columns for display. Interface Displays the interface being used. Remote IP Displays the IP address of the remote user. User Displays the username of the remote user.
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Chapter 10: UniFi Security Gateway Details UniFi Controller User Guide Chapter 10: UniFi Security Gateway Details The UniFi Security Gateway hyperlink opens the UniFi Security Gateway’s Details window either in the Properties panel or as a separate popup window. You can always dock this window in the Properties panel or detach it as a separate window. • Name/MAC Address Displays the device name or MAC address of the device. • Restart Click to restart the selected device.
Chapter 10: UniFi Security Gateway Details UniFi Security Gateway – Details Click Details to display the device specifics, LAN/WAN connection details, and uptime. Overview UniFi Controller User Guide IP Address Displays the WAN (public) IP address of the WAN interface. Speed Displays the connection speed in Mbps. Duplex Displays the mode, Full Duplex or Half Duplex. Down Pkts/Bytes Displays the amount of data downloaded as packets and bytes.
UniFi Controller User Guide Chapter 10: UniFi Security Gateway Details UniFi Security Gateway – Configuration Click Configuration to configure the alias, WAN settings, port forwarding, Dynamic DNS, and custom upgrade entries. You can also remove the Gateway from management by this UniFi Controller. General • Static IP The service provider assigns fixed network settings to your service for manual entry. Enter the following information: -- IP Address Enter the Internet IP address of the Gateway.
Chapter 10: UniFi Security Gateway Details • PPPoE Point-to-Point Protocol over Ethernet (PPPoE) is a virtual private and secure connection between two systems that enables encapsulated data transport. Enter the following information: -- Username Enter the username used to connect to the PPPoE server. -- Password Enter the password used to connect to the PPPoE server. -- Preferred DNS Enter the IP address of the service provider’s primary DNS server.
Chapter 10: UniFi Security Gateway Details UniFi Controller User Guide Queue Changes Click Queue Changes to line up the changes to take effect. This allows you to make multiple changes to the device and then apply them all at once so that the device doesn’t have to re-provision over and over again when you change different sections of the configuration. Each section with pending changes is highlighted by an ellipsis.
Chapter 10: UniFi Security Gateway Details Create or Edit Port Forwarding Entry UniFi Controller User Guide Dynamic DNS Domain Name System (DNS) translates domain names to IP addresses; Each DNS server on the Internet holds these mappings in its respective DNS database. Dynamic Domain Name System (DDNS) is a network service that notifies the DNS server in real time of any changes in the device’s IP settings. Even if the device’s IP address changes, you can still access the device through its domain name.
UniFi Controller User Guide Chapter 10: UniFi Security Gateway Details Custom Upgrade For firmware upgrades, the UniFi devices retrieve the latest firmware from the Ubiquiti website. To specify firmware saved in a custom location, select this option. (URL) Enter the location URL of the firmware. Custom Upgrade Click to upgrade the firmware from the location you entered.
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Chapter 11: UniFi Switch Details UniFi Controller User Guide Chapter 11: UniFi Switch Details -- Disconnected A red warning icon ! indicates no connection. A UniFi Switch hyperlink opens the UniFi Switch’s Details window either in the Properties panel or as a separate popup window. You can always dock this window in the Properties panel or detach it as a separate window. • Name/MAC Address Displays the device name or MAC address of the device. • Restart Click to restart the selected device.
Chapter 11: UniFi Switch Details • Networks/VLANs Displays the networks/VLANs that the port belongs to. UniFi Controller User Guide Uplink • Uplink/Downlink Displays the name of the uplink or downlink device. There are three clickable tabs: • “UniFi Switch – Details” on page 86 • “UniFi Switch – Ports” on page 87 • “UniFi Switch – Configuration” on page 89 UniFi Switch – Details Click Overview to display the device specifics, connection details, and uptime. Overview Port Displays the port number.
Chapter 11: UniFi Switch Details UniFi Controller User Guide Port Displays the number of the connected port. PoE Displays the PoE setting: Device Displays the name or MAC address of the downlink device. You can click the name to get additional details. • Off PoE is disabled. Model Displays the model number of the downlink device. Status Displays the connection speed and duplex mode.
Chapter 11: UniFi Switch Details • PoE All ports are set to auto-sensing PoE+ by default. -- Off Disable PoE. -- 24V Passive Select this option to power devices that support 24V passive PoE. Note: Before activating 24V passive PoE, ensure that the connected device supports PoE and the supplied voltage. -- PoE+ 802.3at/af devices can be plugged in and automatically receive PoE. • Networks/VLANs Select the appropriate network or VLAN, or select Disabled to disable this port. The default is All.
Chapter 11: UniFi Switch Details UniFi Controller User Guide -- Mirroring The network traffic of this port will receive the mirrored traffic from the port listed below for analysis: • Mirroring Port Enter the number of the port that will be mirrored. • Link Negotiation Keep the default, Auto, or select Manual to specify the duplex and speed: • Full Duplex (Available for RJ45 ports only.) Full‑duplex transmission is enabled by default.
Chapter 11: UniFi Switch Details UniFi Controller User Guide Networks/VLANs Select the appropriate native network. (Additional networks may be created in “Settings > Networks” on page 23.) • Tagged Networks For a Switch belonging to a tagged network, the packets will be tagged in both ingress and egress directions. For example, the native network is LAN with VLAN 1 as the PVID. The switch is connected to an AP with two tagged networks: Create Click to add a new entry.
Chapter 11: UniFi Switch Details UniFi Controller User Guide Enable Flow Control Disabled by default. Flow Control allows the port to manage data rates in case the sending and receiving devices use different data transmission rates. Spanning Tree For optimal performance, there should be a single active path between two networking devices in an Ethernet network. Spanning Tree Protocol (STP) provides redundant paths and prevents network loops that can create excessive traffic and slow down performance.
Chapter 11: UniFi Switch Details Pending Changes If you want queue changes for multiple devices and then apply them later, the Pending Changes option appears in the Properties panel. Click to display the devices. UniFi Controller User Guide Queue Changes Click Queue Changes to line up the changes to take effect.
UniFi Controller User Guide Chapter 11: UniFi Switch Details Debug Terminal This option uses a WebRTC connection as transport layer. To use a command-line interface, click Open Terminal. Open Terminal Click Open Terminal to connect directly to this Switch. A new window will appear. • help Enter help at the command line for a list of built-in commands. Forget This Switch Forget Click Forget to remove the Switch from management by the UniFi Controller software and reset it to factory default settings.
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Chapter 12: UniFi Access Point Details UniFi Controller User Guide Chapter 12: UniFi Access Point Details A UniFi AP hyperlink opens the UniFi AP’s Details window either in the Properties panel or as a separate popup window. You can always dock this window in the Properties panel or detach it as a separate window. Properties The Properties panel appears on the right side of the screen. Information about each selected device appears as a popup within this panel.
Chapter 12: UniFi Access Point Details UniFi Controller User Guide UniFi Access Point – Details Uplink (Wired) Click Overview to display the device specifics, connection details, uptime, and user statistics. If your AP has a wired uplink connection, click Uplink (Wired) to display details about the wired uplink. Overview MAC Address Displays the MAC address or unique hardware identifier of the AP. Model Displays the model name of the AP. Version Displays the version number of the AP’s firmware.
Chapter 12: UniFi Access Point Details UniFi Controller User Guide Uplink (Wireless) Downlink If your AP has a wireless uplink connection, click Uplink (Wireless) to display details about the wireless uplink. The wireless APs currently connected to the wired AP are displayed. Uplink AP Displays the name, alias, or MAC address of the uplink AP. You can click the name to get additional details on the uplink AP. Signal Displays the percentage of signal strength between the two APs.
Chapter 12: UniFi Access Point Details UniFi Controller User Guide Radio (11N/B/G) or Radio (11N/A/AC) RF Environment Click Radio (11N/B/G) or Radio (11N/A/AC) to display the channel and transmit/receive statistics. Note: Only the UAP‑AC‑LITE, UAP‑AC‑LR, UAP‑AC‑PRO, and UAP‑AC‑EDU support spectral analysis. Click RF Environment for spectral analysis to help in channel selection and planning. Channel Displays the channel being used. Transmit Power Displays the EIRP in dBm.
Chapter 12: UniFi Access Point Details UniFi Controller User Guide Note: The RF scan may take more than five minutes. All clients using this AP will be disconnected, and the AP will be offline for the duration of the scan. Place your cursor over a channel option to view the following: Overview • Radio Displays the radio being used. • Channel Width Displays the width of the channel. • Frequency Range Displays the range of frequencies.
Chapter 12: UniFi Access Point Details UniFi Access Point – Guests UniFi Controller User Guide Radios (sort) You can click any column to sort the displayed list. The selected column displays or to indicate ascending or descending order. Name/WLAN Displays the hostname, alias, or MAC address of the connected guest and the name or SSID of the wireless network in use. You can click the guest name to get additional details; see “Client Details” on page 109 for more information.
Chapter 12: UniFi Access Point Details UniFi Controller User Guide Queue Changes Click Queue Changes to line up the changes to take effect. This allows you to make multiple changes to the device and then apply them all at once so that the device doesn’t have to re-provision over and over again when you change different sections of the configuration. Each section with pending changes is highlighted by an ellipsis.
Chapter 12: UniFi Access Point Details Override UniFi Controller User Guide • Queue Changes Click Queue Changes to line up the changes to take effect. This allows you to make multiple changes to the device and then apply them all at once so that the device doesn’t have to re-provision over and over again when you change different sections of the configuration. Each section with pending changes is highlighted by an ellipsis.
UniFi Controller User Guide -- Preferred DNS Enter the IP address of the primary DNS server. -- Alternate DNS Enter the IP address of the secondary DNS server. -- DNS Suffix Enter the Fully Qualified Domain Name (FQDN) without the hostname. • Queue Changes Click Queue Changes to line up the changes to take effect.
Chapter 12: UniFi Access Point Details UniFi Controller User Guide Cancel Click Cancel to discard changes. • Apply Click Pending Changes If you want queue changes for multiple devices and then apply them later, the Pending Changes option appears in the Properties panel. Click to display the devices. • Discard Click • Apply Click • Discard Click APPLY to save changes. DISCARD to cancel changes. APPLY to save changes. DISCARD to cancel changes.
Chapter 12: UniFi Access Point Details UniFi Controller User Guide Forget Click Forget to remove the AP from management by the UniFi Controller software and reset it to factory default settings. Note: Use caution when clicking Forget. This will restore the AP to factory default settings when it is in a Connected state. Do not use the Forget option when the AP is in an Isolated or Disconnected state.
Chapter 12: UniFi Access Point Details UniFi Controller User Guide Access Point - Managed by Other Access Point - Pending Approval The Managed by Other state indicates that the AP is not in the default state but it is not controlled by the UniFi Controller. The Pending Approval state indicates that the Access Point is in the default state and is available for adoption. Overview MAC Address Displays the MAC address of the AP. Model Displays the model number.
Chapter 13: UniFi VoIP Phone Details UniFi Controller User Guide Chapter 13: UniFi VoIP Phone Details A UniFi VoIP Phone hyperlink opens the UniFi VoIP Phone’s Details window either in the Properties panel or as a separate popup window. You can always dock this window in the Properties panel or detach it as a separate window. Important: For management of the UniFi VoIP Phones, please download the UniFi VoIP Controller here: downloads.ubnt.
Chapter 13: UniFi VoIP Phone Details UniFi Controller User Guide UniFi VoIP Phone – Configuration Click Configuration to reset the Phone to its factory default settings. Forget This Phone Forget Click Forget to remove the Phone from management by the UniFi Controller software and reset it to factory default settings. Note: Use caution when clicking Forget. This will restore the Phone to factory default settings when it is in a Connected state. 108 Ubiquiti Networks, Inc.
Chapter 14: Client Details UniFi Controller User Guide Chapter 14: Client Details A client hyperlink opens the client’s Details window either in the Properties panel or as a separate popup window. You can always dock this window in the Properties panel or detach it as a separate window. The top of the window displays the device icon and name (or MAC address). Properties • Unauthorize/Authorize (Available for Guests only.
Chapter 14: Client Details UniFi Controller User Guide Wireless Client – Statistics Deep Packet Inspection Overview The Deep Packet Inspection information is available if the DPI feature is enabled (refer to “Settings > Site” on page 20 for more information). Channel Displays the channel being used. Signal Displays the percentage of signal strength between the AP and client. TX Rate Displays the transmit rate. (sort) You can click any column to sort the displayed list.
Chapter 14: Client Details UniFi Controller User Guide Wireless Client – Configuration Wired Client – Details Config MAC Address Displays the MAC address or unique hardware identifier of the client. Alias Allows you to change the hostname of the client. Note Allows you to enter comments about the client. Once saved, the client will be designated as a “Noted” client on the Insights > Known Clients tab. User Group Allows you to assign the client to a User Group.
Chapter 14: Client Details UniFi Controller User Guide Deep Packet Inspection Wired Client – Configuration The Deep Packet Inspection information is available if the DPI feature is enabled (refer to “Settings > Site” on page 20 for more information). Config (sort) You can click any column to sort the displayed list. The selected column displays or to indicate ascending or descending order. Alias Allows you to change the hostname of the client. Application Displays the name of the application.
Chapter 15: Hotspot Manager UniFi Controller User Guide Chapter 15: Hotspot Manager The Hotspot Manager includes four main tabs when accessed by the UniFi Controller super admin account. For details on a specific tab, refer to the appropriate section. Guests If you create a bookmark for the Hotspot Manager, ensure that you include the site name in the URL, which should be in this format: https://unifi.yourdomain.com:8443/hotspot/s/site_name Guests The Hotspot’s active guests are displayed.
Chapter 15: Hotspot Manager Package Displays the description of the package that was purchased (if applicable). Amount Displays the amount paid for access (if applicable). Authorized By Displays the authorization method. If there is no authorization, then None is displayed. Download Displays the total amount of data downloaded. UniFi Controller User Guide Status Displays the status of the transaction. Actions Click a button to perform the desired action: • Refund Refund the selected customer if necessary.
Chapter 15: Hotspot Manager UniFi Controller User Guide (sort) You can click any column to sort the displayed list. The selected column displays or to indicate ascending or descending order. • Account Name Enter a name for the operator. The Account Name should use A-Z, a-z, or 0-9. Spaces and symbols are allowed but not recommended. Print all Unused Vouchers Click PRINT ALL UNUSED VOUCHERS to send a page to your printer with the codes and durations of unused vouchers.
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UniFi Controller User Guide Appendix A: Portal Customization with Legacy JSP Appendix A: Portal Customization with Legacy JSP Configuring Portal Customization To enable the guest portal with custom Legacy JSP branding, perform the following steps: 1. Go to Settings and click Guest Control. Before You Begin Starting with UniFi v5, you have two options for portal customization: AngularJS and Legacy JSP. AngularJS AngularJS is the new option for client-side rendering.
Appendix A: Portal Customization with Legacy JSP UniFi Controller User Guide Viewing the Default Portal Mac Once Guest Portal and Override Default Templates are enabled, connect to the Guest Network SSID as shown below, depending on your platform. 1. Navigate to Go > Applications. Windows 1. Go to Connect to Network. • Windows 8 Go to the Settings menu and click the Network icon. • Windows 10/7 Right-click the Network icon. 2. Select the Guest Network SSID and click Connect. 3.
UniFi Controller User Guide 5. Double-click the data folder to open it. Appendix A: Portal Customization with Legacy JSP 9. You have several files that you can customize in the portal folder (these are described in the Customizable Default Files section). 6. Double-click the sites folder to open it. 10. To customize the voucher, double‑click the bundle folder to open it. 7. Double-click the folder whose name matches the site ID (for example: /manage/s//dashboard). 11. You can customize voucher.
Appendix A: Portal Customization with Legacy JSP UniFi Controller User Guide Windows The Windows files are located in the following location: :\Users\\Ubiquiti UniFi\ data\sites\\portal Customizable Default Files The following default customizable html and css files are located in the portal folder: • index.html Main landing page that displays pricing to the guest. • payment.html Used to submit credit card information.
Appendix B: UniFi Discovery Utility UniFi Controller User Guide Appendix B: UniFi Discovery Utility Overview UniFi Discovery Utility Interface Upon launch, the UniFi Discovery Utility listens to Layer-2 broadcast/multicast beacons from UniFi APs in both a factory default state and an unmanaged state (adopted but unable to contact the UniFi Controller software). The Ubiquiti UniFi Discovery Utility includes tools that allow the discovery and management of UniFi APs.
Appendix B: UniFi Discovery Utility UniFi Controller User Guide Locate Manage Locate the AP. The following window will appear: Set the inform URL, allowing the AP to be managed by the UniFi Controller software running in a NOC or in the cloud. (See “Network Topology Requirements” on page 1 for a visual representation of this configuration.) The following window will appear: Actions If you clicked the Locate button, then Locate is automatically selected. Username If required, enter the device username.
Appendix B: UniFi Discovery Utility UniFi Controller User Guide Reset Reboot Reset the AP to factory default settings. The following window will appear: To reboot the AP, click any of the buttons (Locate, Manage, or Reset) on the UniFi Discovery Utility screen. The following window will appear: Actions If you clicked the Reset button, then Restore to factory default is automatically selected. Actions Select Reboot from the drop-down menu. Username If required, enter the device username.
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Appendix C: UniFi Mobile App UniFi Controller User Guide Appendix C: UniFi Mobile App Overview The UniFi app has two general functions: • You can use a mobile device to provision a UniFi AP for basic functionality without configuring a UniFi Controller. Go to the Basic Setup section below. • You can use a mobile device to access the UniFi Controller. Go to “Controller Mode” on page 128. 3.
Appendix C: UniFi Mobile App 7. Scan the QR code on the back of the UniFi AP, or tap Enter ID Manually to type the case‑sensitive MAC address. Note: For Android, the mobile device automatically connects to the helper SSID. For iOS, manually copy and paste the helper SSID and password. UniFi Controller User Guide Connected Clients Displays the number of clients connected to this UniFi AP. SSID Displays the wireless network name. Encryption Displays Encrypted.
Appendix C: UniFi Mobile App UniFi Controller User Guide Configure WLAN Settings • Select your country Select the appropriate country from the list. • Name/SSID Enter the name of the wireless network. • Enabled Enable or disable wireless functionality. • Security Select the security method you want to use. • Security Key Enter the passphrase.
Appendix C: UniFi Mobile App UniFi Controller User Guide WLAN Settings • Restore Restore the previously saved configuration. • Same as 2G? Tap to use the same settings as the 2.4 GHz configuration. • Change mode Select this option if you want to change to Controller mode. Go to the Controller Mode section in the next column. • Name/SSID Enter the name of the wireless network. • Enabled Enable or disable wireless functionality. • Security Select the security method you want to use.
Appendix C: UniFi Mobile App UniFi Controller User Guide 3. Enter the following information: The UniFi app includes four tabs: • (IP address) Enter the IP address of the UniFi Controller. • “Dashboard” on page 129 • (port) Enter the appropriate port number, which is typically 8443. • “Clients” on page 135 Note: If you do not know the IP address, you can tap Find to detect a UniFi Controller and then select it. • (username) Enter your username for the UniFi Controller.
Appendix C: UniFi Mobile App Inactive Displays the number of APs adopted but not active. Pending Displays the number of APs pending adoption. Devices Devices Displays the total number of devices. WLAN Displays the number of wireless devices. WAN Displays the number of Gateway devices. LAN Displays the number of wired devices. Scroll down the Dashboard screen to view additional status information.
Appendix C: UniFi Mobile App UniFi Controller User Guide • RF Environment (Available only for UAP‑AC‑LITE, UAP‑AC‑LR, UAP‑AC‑PRO, and UAP‑AC‑EDU.) Tap this option for spectral analysis to help in channel selection and planning. -- 2G/5G Select the frequency band you want to analyze. -- Scan Tap Scan to trigger an RF scan and then tap Scan again to continue. Note: The RF scan may take more than five minutes.
Appendix C: UniFi Mobile App Overview • IP Address Displays the IP address of the client. • MAC Address Displays the MAC address or unique hardware identifier of the client. • Connection Displays the hostname, alias, or MAC address of the UniFi device the client is connected to. • Uptime Displays the duration of time the client has been connected without interruption. • Statistics Displays additional client information: -- ESSID (Available for wireless clients.) Displays the name of the wireless network.
UniFi Controller User Guide Actions You can locate or restart the device. Appendix C: UniFi Mobile App -- Channel Select the appropriate channel number and channel width. Note: If the AP is part of a Zero Handoff WLAN Group, then the Channel setting cannot be changed. -- TX Power Select the appropriate transmit power value. The default is Auto. • Locate Tap to flash the LED on the device. The LED will flash until Locate is tapped again. • Restart Tap to restart the selected device. Configure -- Min.
Appendix C: UniFi Mobile App • WLAN These settings are available only for APs. UniFi Controller User Guide • Network Select the appropriate option: -- Using DHCP The use of the Dynamic Host Configuration Protocol (DHCP) is the default. The AP automatically acquires network settings from the network’s DHCP server. -- Static IP Assign fixed network settings to the AP. Enter the following information: • IP Address Enter the IP address for the AP. • Subnet Mask Enter the subnet mask of the AP.
Appendix C: UniFi Mobile App UniFi Controller User Guide -- Off Keep the default, Off, if you do not want to use band steering. -- Prefer 5G Select this option to steer clients to the 5 GHz band at a lower channel utilization threshold than the Balanced option. The threshold is not a single value; instead it is a function of two values: the 2.4 GHz channel utilization and 5 GHz channel utilization. -- Balanced (Not available for the UAP-PRO.
Appendix C: UniFi Mobile App • Statistics Displays additional client information: UniFi Controller User Guide • History Displays the historical usage of a client. -- ESSID (Available for wireless clients.) Displays the name of the wireless network. -- (date/time) Displays the date and time of the connection. -- Connection Displays the hostname, alias, or MAC address of the UniFi device the client is connected to. -- (duration) Displays the duration of the connection.
UniFi Controller User Guide Appendix C: UniFi Mobile App Settings The current site is displayed on this screen. Site To change a site, tap the current site and then select a different site. Log Out To exit the UniFi app or change its mode, tap Log out. Ubiquiti Networks, Inc.
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Appendix D: UniFi EDU Mobile App UniFi Controller User Guide Appendix D: UniFi EDU Mobile App Overview You can use the UAP-AC-EDU to broadcast announcements with clarity from your mobile device. Use the UniFi EDU app to broadcast announcements from the UAP-AC-EDU.
Appendix D: UniFi EDU Mobile App UniFi Controller User Guide To begin a broadcast, follow these instructions: To edit a broadcast group, follow these instructions: 1. Tap the broadcast group you want to use. 1. Tap Edit. 2. Tap Start Broadcast to start the announcement. 2. To change the name or members of the group, tap the broadcast group. 3. Tap Stop Broadcasting to end the announcement. 3. Make your changes. The speakers will automatically be muted when you stop broadcasting. 140 4.
Appendix D: UniFi EDU Mobile App UniFi Controller User Guide To delete a broadcast group, follow these instructions: To schedule an announcement, follow these instructions: 1. Tap Edit. 1. Tap 2. To remove a broadcast group, tap . . 2. Configure the following: • (Date and time) Select the appropriate date and time. • Repeat Select this option to specify how often the announcement should recur. Then select Never, Every Day, Every Weekday, or Custom.
Appendix D: UniFi EDU Mobile App UniFi Controller User Guide To delete an announcement, follow these instructions: To create a recording, follow these instructions: 1. Click Edit. 1. Tap 2. To remove an announcement, tap . . 2. Tap to start recording. Tap to play back the recording. to stop recording. Tap 3. Tap Done. Recordings You can create a recording. 3. Tap Save to apply your changes, or tap Cancel to discard your changes. 142 Ubiquiti Networks, Inc.
Appendix D: UniFi EDU Mobile App UniFi Controller User Guide To delete a recording, follow these instructions: 1. Click Edit. 2. To remove a recording, tap . Test Sound Tap Test Sound to select a specific sound for testing. Then tap any sound to select it. (slider) Use the slider control to adjust the volume for each speaker. Test To test the sound of any speaker, tap Test. Settings The current site is displayed on this screen. 3. Tap Done.
Appendix D: UniFi EDU Mobile App UniFi Controller User Guide Log Out To exit the UniFi app or change its mode, tap Log out. 144 Ubiquiti Networks, Inc.
Appendix E: Controller Scenarios UniFi Controller User Guide Appendix E: Controller Scenarios A UniFi Cloud Key can be used as a remote controller. For example, if you have a campus-wide UniFi network and each building has its own router, then Layer-3 adoption is required.
Appendix E: Controller Scenarios UniFi Controller User Guide Layer-3 Deployment Here is an overview of a typical example: The application diagram below shows an example of a deployment using a remote controller. 1. Create a remote controller. The UniFi Controller is running in the cloud or your NOC (Network Operating Center). • High rise The UniFi Controller is off-site. Use Layer-3 adoption to manage this site. 2. At the customer site, open a browser to the remote controller. 3.
Appendix E: Controller Scenarios UniFi Controller User Guide Hybrid Deployment For example, in the application diagram below, you can use unifi.ubnt.com to access three controllers: The application diagram below shows an example of a deployment using local and remote controllers. • remote controller • UniFi Cloud Key controller for the hotel Your sites use a mixture of controller types. Some sites have local instances of the UniFi Controller, while other sites have a remote UniFi Controller.
Appendix E: Controller Scenarios Layer-3 Adoption Here is an overview of a typical example: 1. Create your controller. 2. At the customer site, open a browser to the UniFi Controller. 3.
Appendix E: Controller Scenarios UniFi Controller User Guide 2. If the UniFi AP is not in the factory default state, then click reset. Enter the SSH username and password, and then click Apply. DNS You have a couple of options: DNS resolution Configure your DNS server to resolve unifi to the IP address of the UniFi Controller. Ensure that the UniFi AP can resolve the domain name of the UniFi Controller.
Appendix E: Controller Scenarios UniFi Controller User Guide 4. In the UniFi Controller field, enter the IP address of the UniFi Controller. Then click Save. The DHCP server will return the IP address of the UniFi Controller to its DHCP clients, so if a client is a UniFi AP, it will know how to contact the UniFi Controller. Linux ISC DHCP Server Configure the dhcpd.conf file: # ... option space ubnt; option ubnt.
UniFi Controller User Guide Appendix F: Contact Information Appendix F: Contact Information Ubiquiti Networks Support Ubiquiti Support Engineers are located around the world and are dedicated to helping customers resolve software, hardware compatibility, or field issues as quickly as possible. We strive to respond to support inquiries within a 24-hour period. Ubiquiti Networks, Inc. 685 Third Avenue, 27th Floor New York, New York 10017 www.ubnt.com Online Resources Support: ubnt.
www.ubnt.com © 2011-2016 Ubiquiti Networks, Inc. All rights reserved. Ubiquiti, Ubiquiti Networks, the Ubiquiti U logo, the Ubiquiti beam logo, and UniFi are trademarks or registered trademarks of Ubiquiti Networks, Inc. in the United States and in other countries. App Store is a service mark of Apple, Inc. Google, Android, and Google Play are trademarks of Google Inc. All other trademarks are the property of their respective owners.
