Video User Guide IP Camera/NVR Management System Software Release: 3.9 1 Ubiquiti Networks, Inc.
UniFi Video User Guide Table of Contents Chapter 1: Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Supported Products. . . . . . . . . . . . . . . . . . . .
UniFi Video User Guide Appendix B: Standalone Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Using Standalone Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Configuring the Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UniFi Video User Guide Chapter 1: Installation Chapter 1: Installation Software Installation Overview Download the latest version of the UniFi Video software at: www.ubnt.com/download UniFi Video® is a powerful and flexible, integrated IP video management surveillance system designed to work with Ubiquiti’s UniFi Video Camera product line.
Chapter 1: Installation 5. If your computer doesn’t have Java 1.7 or 1.8 software installed, you will be prompted to install it. Click Install to continue. UniFi Video User Guide UniFi Video Setup Follow these instructions to set up the UniFi Video software for cloud access: 1. Open the Chrome browser application on any computer on the same network as the installed software. 2. Enter https://video.ubnt.com in your browser’s address field. Press Enter (PC) or Return (Mac). 3.
UniFi Video User Guide 5. The setup wizard will search for the NVR on your network. Chapter 1: Installation 8. The Setup NVR window will appear: a. Enter a name for the NVR. b. Specify your time zone. c. Select I agree to the Terms of Service (click Terms of Service to view the Terms of Service). d. Click Next. 6. If your NVR cannot be found, the wizard displays “Unable to Locate NVR”. Verify that the NVR is connected to your network and click Rescan to try again. 9.
Chapter 1: Installation UniFi Video User Guide Launching UniFi Video Non-Cloud UniFi Video Setup After you have set up UniFi Video on your NVR, launch UniFi Video from the cloud as follows: This section describes how to launch and set up UniFi Video using the software installed in “Software Installation” on page 1. 1. Open the Chrome browser application on a computer with an Internet connection. 2. Enter https://video.ubnt.com in your browser’s address field. Press Enter (PC) or Return (Mac). 3.
UniFi Video User Guide Windows UniFi Video Setup 1. If you receive a security warning, click Advanced, and then click Proceed to . 2. The Setup NVR window will appear: a. Enter a name for the NVR. Chapter 1: Installation 4. The Setup Cameras window will appear. Enter a password (twice to confirm) to be used to manage your cameras. 5. When the firmware update is complete, “Setup Complete” is displayed. Click Go to Cameras. b. Specify your time zone.
Chapter 1: Installation UniFi Video User Guide Enabling Cloud Access from Existing Installations If you have upgraded to UniFi Video version 3.8 from an older version, follow these instructions to enable cloud access to your UniFi Video Management system: 1. Launch the UniFi Video Management software, as described in “Launching UniFi Video” on page 4. 2. Click Settings to open the Settings page. 3. Click Connect to My Ubiquiti Account.
UniFi Video User Guide Chapter 2: Cameras Chapter 2: Cameras Once you’ve finished adding the unmanaged cameras, click Managed to return to the Managed cameras view. On the Cameras page, you have the option to view all cameras (default), a selected group of cameras, or a single camera, depending on your search criteria. The Search option will narrow down the list of cameras displayed as you type characters into the Search text field, eliminating the ones that don’t match your search criteria.
Chapter 2: Cameras Live Feed Click selected camera. UniFi Video User Guide LIVE FEED to view a live feed of the Camera Details Window Click a camera to view the details window and display its IP Address, MAC Address, Model Name, Uptime, Connected Time, Last Motion At, and Status. To select more than one camera, click the checkbox next to each camera. To select a range of cameras, press and hold Shift, and then click the first and last cameras in the range.
UniFi Video User Guide Live Stream Window The Live Stream window above has a menu bar in the upper right corner that allows you to view the camera feed in Full Screen, adjust the Image Settings, take a Snapshot of the live feed, change the Camera Resolution, and adjust the volume controls for audio input and output. Full Screen Click to view the live stream window in full screen. Press esc on your keyboard to exit full screen mode and return to the window view.
Chapter 2: Cameras Video UniFi Video User Guide Accessories Resolution Resolution in this section refers to video output quality expressed in total pixels: image length (horizontal) x image height (vertical). Enable Status LED (Available on UVC-G3 Dome and UVC‑G3-Micro.) Click to enable or disable the status LED on the camera. Enable Speaker Enable for two-wa communication Enable Ssytem Sounds Enables or disables informational tones, such as WiFi or controller disconnects.
UniFi Video User Guide Recording Configuration Chapter 2: Cameras Zones Click Configure to edit motion zones for the selected camera. This option does not appear if multiple cameras are selected, as zones are configured individually. Minimum Motion Event Trigger Drag the slider control left or right to set the minimum duration (0 to 10 seconds) that motion must take place to trigger recording.
Chapter 2: Cameras UniFi Video User Guide Memory (% Utilization) Displays the percentage of the camera’s memory utilization over a 24-hour period. Motion Trails Motion Spike Sensitivity Level Network (Kbytes/sec) Displays the network traffic for the selected camera over the last 24 hours. Graph is expressed in kilobytes per second. Disk (Mbytes) Displays the amount of disk usage for the selected camera over the last 24 hours. Graph is expressed in total megabytes.
UniFi Video User Guide Chapter 3: Map Chapter 3: Map 2. Enter a map name in the Enter new map name field and click Image Map. The Map page allows you to upload custom map images of your site or floor plan, including aerial locations from Google Maps™ for a visual representation of your camera layout. The map also indicates if motion has been detected on a camera. The color of each camera’s field of view varies from red (motion currently detected) to green (no recent motion).
Chapter 3: Map UniFi Video User Guide 6. Click the button in the upper right corner to bring up a list of cameras for placement. Drag the camera from the Cameras list on the right to the appropriate location on the map. The camera will appear in the area it was placed. Camera Placement Camera thumbnails can be placed on the map to show the location of your cameras. To reposition a camera on the map, click and hold the Camera thumbnail and then drag the camera to another location on the map.
UniFi Video User Guide Chapter 4: Live View You can monitor multiple camera feeds through a single view layout using the Live View page. There are 12 pre‑defined templates that support up to 26 cameras. Live View allows you to select which camera layout to use and which video feeds to display in that particular layout. Chapter 4: Live View 3. Do the following for each of your cameras: a. Click the Camera Select icon in the bottom right corner of a video feed area to display the list of available cameras.
Chapter 4: Live View 5. To view or modify the details of any camera in your layout, click the Configure icon and refer to “Camera Details Window” on page 8. UniFi Video User Guide Renaming a View 6. Save the layout by entering a name or brief description in the View Name text field and clicking Save on the right side of the menu bar. Or, click Delete to delete the view without saving it. Edit a View To edit an existing Live View, follow these steps: 1.
UniFi Video User Guide Chapter 5: Timeline The Timeline page allows you to selectively view the parts of recorded video clips where motion has been detected. You can also set the duration of video to play, adjust the playback speed, and move directly to any point in a clip. Keyboard shortcuts are also provided as a convenient method of control during playback. Chapter 5: Timeline Select Playback Date 1. The playback date is displayed below the center of the video screen.
Chapter 5: Timeline UniFi Video User Guide Select Playback Start Time and Duration 1. The playback start time is displayed at the lower left side of the video screen. • Zoom When you position the cursor over the video screen, the Zoom control appears, allowing you to zoom in on specific parts of the video display, or to zoom back out. Use the slider control or the and buttons to adjust the zoom factor. Playback Duration Playback Start Time Back Forward 2.
UniFi Video User Guide Chapter 5: Timeline Keyboard shortcuts include: • + Zoom In – Changes the playback duration to the next lower value (for example, from 1 Hr to 30 Min). • – Zoom Out – Changes the playback duration to the next higher value (for example, from 1 Hr to 6 Hrs). • > Increase Speed – Changes the playback rate to the next higher value (for example, from 1x to 2x). • < Decrease Speed – Changes the playback rate to the next lower value (for example, from 0.5x to 1x).
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UniFi Video User Guide Chapter 6: Recordings Chapter 6: Recordings From Specify the beginning range of video recordings. The Recordings page lets you search, sort, and view saved video recordings based on camera name, recording type, recording date, or length of video clip. Each of the following column headers is a clickable label that sorts the list of recordings alphabetically or numerically, depending on the type of data contained in that field: Camera, Type, Date/Time, and Length.
Chapter 6: Recordings UniFi Video User Guide Locked Locked Recordings Check this box if you would like to include Locked Recordings in the list of video clips displayed in the Recordings window. Unlocked Recordings Check this box if you would like to include Unlocked Recordings in the list of video clips displayed in the Recordings window. Motion Detection (red-shaded areas) Viewing Recordings Info Play Click the video clip to open a window where you can view the recording.
UniFi Video User Guide Chapter 7: Alerts Chapter 7: Alerts (The Alerts section is available to administrators only.) Alerts and messages can be sorted by date or message type, including software updates, camera discoveries, and requests for management. Alerts Home Page Date/Time Displays the day of week, date, and time that an event occurred. Message Displays a description of each event recorded by the NVR.
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UniFi Video User Guide Chapter 8: Users (The Users section is available to administrators only.) This section allows you to manage user accounts on the NVR. Chapter 8: Users There are four clickable tabs below the user details: Account, API Access, Alert, and Delete. (Delete is not displayed if you are viewing your own account.) Name Displays the user’s full name. Username Displays the user’s email address. This email address is used to log into the NVR.
Chapter 8: Users Local Access Used to turn local access on or off. When set to ON, the Username and Password options become available. These credentials are required when the cloud option is not being utilized. Username The user name for the user account. New Password Create a password for the selected user. This password will be used to log in and access the NVR. Confirm Password Confirm the password by entering it a second time in the Confirm Password field.
UniFi Video User Guide Chapter 8: Users Delete Click Delete to remove the selected user. When prompted to confirm removal of the user, click Remove User. Note: This option is not available when viewing your own account. Add User Upon receipt of the e-mail invitation, the new user should click Login to accept the invitation and log into the UniFi Video system. Account To add a new user, click Add User on the top left corner of the window. The Create New User window will appear.
Chapter 8: Users UniFi Video User Guide If you select New User Group, the following window will appear: • Can receive alert notifications via email Check this box to grant users (in this group) the ability to receive email notifications when the NVR generates an alert message. • View Camera, Edit Camera, View Recordings, Edit Recordings Select which cameras and recordings can be accessed by users in this group by clicking the checkbox next to each camera in the list.
UniFi Video User Guide Chapter 9: Settings (The Settings section is available to administrators only.) The Settings section provides you with important system information and configuration options for your NVR. System Configuration Click this button to configure your NVR’s settings. Refer to “System Configuration” on page 30 for detailed information on System Configuration. Get Support File Click this button to generate a support file for use by Ubiquiti customer support.
Chapter 9: Settings UniFi Video User Guide Alerts Configure Minutes Between Motion Alert Emails Specify the number of minutes you want to separate recurring motion alert emails. Configuration Configure Alerts Click Configure Alerts to customize the alert settings for each camera managed by the NVR. For information on configuring alerts, see “Alerts” on page 26.
UniFi Video User Guide Stats Chapter 9: Settings Logs The Logs tab provides you with four separate log files generated by the NVR in the UniFi Video management system. Click Logs to display the current log activity. The default log is the Error log. CPU Displays percentage utilization of the NVR’s processor over a 24-hour period. Memory Displays percentage utilization of the NVR’s memory over a 24-hour period.
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UniFi Video User Guide Appendix A: Mobile App Appendix A: Mobile App 6. The Select NVR screen appears. Select the desired NVR from the list. UniFi Video is now accessible from iOS and Android™ smartphones and tablets using the UniFi Video mobile app. This appendix describes how to use the app on your mobile device to communicate with an NVR over the internet (cloud access). UniFi Video App for iOS 1.
Appendix A: Mobile App 7. The app opens. By default, the Cameras screen appears: UniFi Video User Guide Multi-View • At the top of the screen, tap Multi-View to open the Multi-View screen, which displays live feeds from four cameras. Camera Detail The Camera Detail screen displays a live video feed from the selected camera, as well as specific details on the camera, including its name, status, IP address, and software version.
UniFi Video User Guide Note: When Enhance is selected, the new view will apply to the following: • All live video from the camera. • All recorded video from the camera. • All motion zones for the camera. Appendix A: Mobile App Image Settings The Image Settings screen lets you change the image settings for the live feed you are currently viewing. You can access this screen by tapping to the right of the camera name.
Appendix A: Mobile App SATURATION UniFi Video User Guide Saturation Change the image saturation by moving the slider control left or right, from 0 (least saturated) to 100 (most saturated). 50 SHARPNESS Multi-View Screen The Multi-View screen displays live video feeds from four cameras. By default, the first four cameras listed in the Cameras screen are displayed. Sharpness Change the image sharpness by moving the slider control left or right, from 0 (least sharp) to 100 (sharpest).
UniFi Video User Guide Appendix A: Mobile App Recordings Screen Date Range The Recordings screen displays a list of recently recorded video clips from all cameras that are known to the UniFi controller. Select a specific date or range of dates to filter when listing the recent video recordings. Today Displays a list of all recordings from today. Last Week Displays a list of recordings from the last seven days. Last Month Displays a list of recordings from the last month.
Appendix A: Mobile App UniFi Video User Guide Recording Playback Screen The following information is displayed below the screen: To begin playback of a recently recorded video clip, tap the clip in the Recordings screen list. Duration The duration of the video clip. Camera The name of the camera that recorded the video clip. Type The recording criteria: On Motion or Always. Locked The lock status: Yes (locked) or No (unlocked). Settings Screen To access the Settings screen, tap in the tab bar.
UniFi Video User Guide UniFi Video App for Android 1. If you have not connected your Ubiquiti account to the NVR, do so now as described in “UniFi Video Cloud” on page 29. Appendix A: Mobile App 6. The Select NVR screen appears. Select the desired NVR from the list. 2. On your smartphone or tablet, download the free UniFi Video mobile app for Android from the Google Play™ Store. 3. Open the UniFi Video mobile app.
Appendix A: Mobile App 7. The app opens. By default, the Cameras screen appears: UniFi Video User Guide • Date and time of two different events, depending on the connection status: • Connected: The date and time of the last recording, or N/A if no recordings are available. • Not connected: The date and time when the camera was last seen by the UniFi Video controller. • The camera’s connection status: Connected or Disconnected.
UniFi Video User Guide Icons below the Camera Detail screen provide the following controls: Icon Name Function Pause Tap to pause the live video stream. The icon changes to the Play icon. Play Tap to resume the live video stream. The icon changes to the Pause icon. Mute Tap to mute the camera’s audio. The icon changes to the Unmute icon. Unmute Tap to unmute the camera’s audio. The icon changes to the Mute icon.
Appendix A: Mobile App SATURATION UniFi Video User Guide Saturation Change the image saturation by moving the slider control left or right, from 0 (least saturated) to 100 (most saturated). 50 SHARPNESS Multi-View Screen The Multi-View screen displays live video feeds from four cameras. By default, the first four cameras listed in the Cameras screen are displayed. Sharpness Change the image sharpness by moving the slider control left or right, from 0 (least sharp) to 100 (sharpest).
UniFi Video User Guide Appendix A: Mobile App Recordings Screen Date Range The Recordings screen displays a list of recently recorded video clips from all cameras that are known to the UniFi controller. Select a specific date or range of dates to filter when listing the recent video recordings. Today Displays a list of all recordings from today. Last Week Displays a list of recordings from the last seven days. Last Month Displays a list of recordings from the last month.
Appendix A: Mobile App UniFi Video User Guide Recording Playback Screen The following information is displayed below the screen: To begin playback of a recently recorded video clip, tap the clip in the Recordings screen list. Duration The duration of the video clip. Camera The name of the camera that recorded the video clip. Type The recording criteria: On Motion or Always. Locked The lock status: Yes (locked) or No (unlocked).
UniFi Video User Guide Appendix B: Standalone Mode Standalone mode lets you directly access a UniFi Video camera via a web browser, without using the UniFi Video software. Use standalone mode to set up a camera right of the box, and to view a live video feed via RTSP streaming. Using Standalone Mode Appendix B: Standalone Mode Below the live video display, the window has three tabs: Configure, Network, and System. Edit the settings on each tab as needed.
Appendix B: Standalone Mode UniFi Video User Guide Bottom of Window Camera Model Displays the model of the camera. Mode Displays the camera mode: UniFi Video or Standalone. Connected To Displays the IP address of the server to which the camera is connected. Uptime Displays the camera’s total uptime in days, hours, and minutes. Video Quality The Video Quality section is available in Standalone mode only.
UniFi Video User Guide System Tab The System tab displays system-related information for the camera. Appendix B: Standalone Mode Language To change the language used by the UI, click the drop-down menu and select an available language: English, Français, Español, Español (América Latina), Português Brasileiro, Русскй, ﻓﺎرﺳﻰ, 中文 (简体), or 繁體中文. The default is English. Save Changes Click this button to save any changes you have made.
Appendix B: Standalone Mode UniFi Video User Guide Configuring the Camera Standalone Mode from UniFi Video When the camera is in standalone mode, the top right corner of the live video feed display has two icons: You can also enter standalone mode on a camera from within the UniFi Video software. • Click this icon to toggle the live video screen between normal size and full-screen display.
UniFi Video User Guide Appendix B: Standalone Mode Unmanaging a Camera To access a camera from UniFi Video using standalone mode, the camera must be unmanaged. To check if a camera is managed or unmanaged: 1. Go to the Cameras tab. 2. Click Managed to display the list of managed cameras. 3. If the camera appears in the list, the camera is managed. If not, the camera is unmanaged. To unmanage a managed camera: 1. Go to the Cameras tab. 2. Click Managed to display the list of managed cameras. 3.
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UniFi Video User Guide Appendix C: Contact Information Appendix C: Contact Information Ubiquiti Networks Support Ubiquiti Support Engineers are located around the world and are dedicated to helping customers resolve software, hardware compatibility, or field issues as quickly as possible. We strive to respond to support inquiries within a 24-hour period. Ubiquiti Networks, Inc. 685 Third Avenue, 27th Floor New York, NY 10017 USA Online Resources Website: www.ubnt.com Support: ubnt.
www.ubnt.com ©2015-2018 Ubiquiti Networks, Inc. All rights reserved. Ubiquiti, Ubiquiti Networks, the Ubiquiti U logo, the Ubiquiti beam logo, and UniFi are trademarks or registered trademarks of Ubiquiti Networks, Inc. in the United States and in other countries. Google Maps™ is a trademark of Google, Inc. WPA and WPA2 are trademarks of the Wi-Fi Alliance. All other trademarks are the property of their respective owners.
