User's Manual Part 1

CL1TC-4 400W DVB-H Transmitter Introduction
Product Manual, Rev. 1 2
Replacement Parts – When replacement parts are used, be sure that the parts have the
same functional and performance characteristics as the original part. Unauthorized
substitutions may result in fire, electric shock, or other hazards. Please contact the UBS-
Axcera Technical Service Department if you have any questions regarding service or
replacement parts.
1.3 Contact Information
The UBS-Ax
cera Field Service Department can be contacted by PHONE at 724-873-8100 or
by FAX at 724-873-8105.
Before calling UBS-Axcera, please be prepared to supply the UBS-Axcera technician with
answers to the following questions. This will save time and help ensure the most direct
resolution to the problem.
1. What are your Name and the Call Letters for the station?
2. What are the model number and type of system?
3. Is the system digital or analog?
4. How long has the system been on the air? (Approximately when was the system
installed?)
5. What are the symptoms being exhibited by the system? Include the current front
panel LCD readings and what the status LED is indicating on the front panel of the
drawer. If possible, include the LCD readings before the problem occurred.
1.4 Return Material Procedure
To i
nsure the efficient handling of equipment or components that have been returned for
repair, UBS-Axcera requests that each returned item be accompanied by a Return Material
Authorization Number (RMA#). The RMA# can be obtained from any UBS-Axcera Field
Service Engineer by contacting the UBS-Axcera Field Service Department at 724-873-8100
or by Fax at 724-873-8105. This procedure applies to all items sent to the Field Service
Department regardless of whether the item was originally manufactured by UBS-Axcera.
When equipment is sent to the field on loan, the RMA# is included with the unit. The RMA# is
intended to be used when the unit is returned to UBS-Axcera. In addition, all shipping material
should be retained for the return of the unit to UBS-Axcera.
Replacement assemblies are also sent with the RMA# to allow for the proper routing of the
exchanged hardware. Failure to close out this type of RMA# will normally result in the
customer being invoiced for the value of the loaner item or the exchanged assembly.
When shipping an item to UBS-Axcera, please include the RMA# on the packing list and on the
shipping container. The packing slip should also include contact information and a brief
description of why the unit is being returned.
Please forward all RMA items to: