User's Manual

Digital ATSC Exciter-Modulator System Chapter 1, Introduction
Axcera Axciter, Rev. 0 3
removed then the airflow will be altered such that some circuits do
not receive proper cooling.
Servicing
Do not attempt to service this product yourself until becoming
familiar with the equipment. If in doubt, refer all servicing questions
to qualified Axcera service personnel.
Replacement Parts
When replacement parts are used, be sure that the parts have the
same functional and performance characteristics as the original part.
Unauthorized substitutions may result in fire, electric shock, or other
hazards as well as improper operation. Please contact the Axcera
Technical Service Department if you have any questions regarding
service or replacement parts.
Return Material Procedure
To insure the efficient handling of equipment or components that have been
returned for repair, Axcera requests that each returned item be
accompanied by a Material Return Authorization Number (RMA#).
An RMA# can be obtained from any Axcera Field Service Engineer by calling
the Axcera Field Service Department, at 1-724-873-8100. This procedure
applies to all items sent to the Field Service Department regardless of
whether the item was originally manufactured by Axcera.
NOTE: To prevent damage to the product during shipping, Axcera will
supply a shipping container to the customer, upon request, at no cost.
When equipment is sent to the field on loan, an RMA# is included with the
unit. The RMA# is intended to be used for the return of the unit to Axcera.
In addition, all shipping material should be retained for the return of the
unit to Axcera. Replacement assemblies are also sent with an RMA# to
allow for the proper routing of the exchanged hardware. Failure to close
out this type of RMA# will normally result in the customer being invoiced for
the value of the loaner item or the exchange assembly.
When shipping an item to Axcera, please include the RMA# on the packing
list and on the outside of the shipping container. The packing slip should
also include contact information and a brief description of why the unit is
being returned.
Please forward all RMA items to:
Axcera, LLC
103 Freedom Drive
P.O. Box 525
Lawrence, PA 15055-0525 USA
For more information concerning this procedure, call the Axcera Field
Service Department, at 1-724-873-8100 or by fax at 1-724-873-8105.
Axcera can also be contacted through e-mail at [e-mail] and on
the Web at www.Axcera.com