Warranty

UDECX
®
LIMITED WARRANTY
UDECX, LLC MAKES NO WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION, WARRANTIES FOR MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OR PERFORMANCE CHARACTERISTICS EXCEPT AS EXPRESSLY PROVIDED
HEREIN. THIS LIMITED WARRANTY APPLIES ONLY TO PRODUCTS INSTALLED IN THE
UNITED STATES. ALL PRODUCTS INSTALLED OUTSIDE OF THE UNITED STATES ARE
SOLD “AS IS” AND WITHOUT WARRANTY OF ANY KIND.
UDECX, LLC warrants to the original buyer of any UDECX
®
product, who purchased and installed the
product in accordance with the enclosed installation manual (the “Manual”), that such product will not crack,
decay, or deteriorate for a period ending fifteen (15) years after the date the product was purchased. The
warranties provided herein are non-assignable, are governed by Ohio law, and only apply to the original
buyer, who must present an original receipt.
LIMITATIONS. The warranties do not cover any condition caused in any part by: (1) installation, use, or
maintenance of the product in a manner other than as described in the Manual or failure to follow local
building codes; (2) shifting, buckling, or sinking of the ground or the supporting structure on which the
product is installed; (3) damage caused by improper handling, shipment and/or storage of the product; (4) any
act of God (such as storms, wind, flooding, blizzards, earthquake, lightning, tornado, hail, hurricane, etc.); (5)
ordinary wear and tear, including but not limited to, fading; or (6) any other exclusion provided by the
product manufacturer.
Do NOT use sharp-edged tools or metal shovels to remove debris or snow and ice from the product’s surface,
and do not use any caustic chemicals or abrasive materials to clean the product. This warranty will be void if
the surface is punctured or otherwise damaged. Products located in higher-traffic areas may show wear earlier
than other areas. Color variation occurs naturally in the manufacturing process and should be expected.
Surface wear, scratches, minor degradation and color variation are not defects and are not covered by this
Limited Warranty.
If UDECX, LLC, in its sole discretion, determines a product is defective in accordance with this warranty,
UDECX will provide the Owner with the reasonable cost of replacement UDECX products for the area
determined to be defective (not including any installation costs). The reasonable cost of the replacement
product will be prorated over the Term of this Limited Warranty. In order to make a claim under this
warranty, the original buyer must send the original purchase receipt to UDECX, LLC at the address
listed
below along with a photograph and explanation of the alleged defect. If UDECX, LLC elects to replace the
product, UDECX, LLC may send the replacement product to the store where the product was originally
purchased. The original buyer to whom this warranty applies must then, at buyer’s expense, pick up the
replacement product. UDECX is not responsible for any costs related to the removal of the defective product
or installation of the replacement product.
Warranty Claims May be Sent to:
UDECX, LLC
320 N. 4
th
St. Suite 200
Tipp City, OH 45371
TO THE EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL
UDECX BE LIABLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES,
WHETHER SUCH DAMAGES ARE SOUGHT IN CONTRACT, IN TORT (INCLUDING BUT NOT
LIMITED TO NEGLIGENCE AND STRICT LIABILITY) OR OTHERWISE, AND UDECX’S
LIABLITY WITH RESPECT TO THE PRODUCT SHALL IN NO EVENT EXCEED THE
REFUNDING OF THE PURCHASE PRICE OR THE REPLACEMENT OF SUCH PRODUCT AS
DESCRIBED ABOVE.