User Manual
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For alarm codes that are not listed in the above table: Power on again. If the problem remains 
unsolved after power on/off for multiple times, please contact technical support. 
1.2 Control Box Error Code and Error Handling 
1.2.1 Control Box Error Code 
If there is an error in the hardware of the robotic arm/the software of 
the Control Box/in sending commands, an error or warning will be 
issued. This error/warning signal will be fed back when the user sends 
any command; that is, the feedback is passive and not actively reported. 
After the above error occurs, the robotic arm will stop working 
immediately and discard the Control Box cache command. Users need 
to clear these errors manually to allow normal operation. Please re-
adjust the motion planning of the robotic arm according to the 
reported error message. 
Software Error 
Code 
Error Handling 
C1 
The Emergency Stop Button on the Control Box is Pushed in to Stop 
please release the Emergency Stop Button, and then click "Enable Robot" 
C2 
The Emergency IO of the Control Box is triggered 
Please ground the 2 EIs of the Control Box, and then click "Enable Robot". 
C3 
The Emergency Stop Button of the Three-state Switch is pressed 
Please release the Emergency Stop Button of the Three-state Switch, and 
then click "Enable Robot". 
C11-C17 
Power on gain. 










