User's Manual

Trouble Shotting
Problem
Solution
No power
-Check if the power adaptor is properly connected to the power and the
TV Box.
-Press the power on the remote controller to turn on the power.
No picture
-Reconnect with HDMI cable or AV cable.
-Check if the TV is switched on.
No sound or distorted
sound
-Adjust the volume.
-Check that the speakers are connected correctly.
No audio or digital
output
-Check the digital connections.
-Check if your amplifier is set correctly.
The box does not
respond to the Remote
Control
-Aim the remote control directly at the sensor on the front of the TV
Box.
-Reduce the distance to the TV Box.
-Replace the batteries in the remote control.
Player does not respond
to some operating
commands during playback
-Operations may not be permitted. Refer to the user manual.
-Possibility of system halted, re-insert with power adaptor to restart.
No sound during movies
playback
-The audio codec may not be supported by the TV Box.You can change to the
supported audio on playing menu.
-Check the volume.
The contents of the USB
flash drive cannot be
read
-The USB flash drive format is not compatible with the box.
-If one of the USB can not be read, Please turn off the TV Box for
30seconds and restart TV Box.
Slow operation of the
USB flash drive
-Big file size or high resolutions USB flash drive takes longer time
to read and display on the TV screen.
No sound with
HDMI connection
-Check the connection between the TV and the HDMI jack of box.
-Check your TV system setup.
-Check the volume.
The TV screen is blank
and the player LED is
blinking
-Turn off your TV Box, wait 30 seconds, turn it on again.
-IF under HDMI status, check if HDMI connection is correct or change
HDMI cable set the output resolution of this TV Box into 720p.
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