Frequently Asked Questions

Frequently asked questions and answers
Q1: Does this USB sharing switch include any cables?
A1: Yes, it includes two 5ft (1.5m) USB 3.0 A to A cables, which are used to connect the switch
and computers.
Q2: What is the max speed of the USB A ports?
A2: They are USB 3.0 ports, and the max speed is 5Gbps. It is backward compatible with USB
2.0/1.1.
Q3: How much power can this USB sharing switch output via the USB A ports at max?
A3: It can output 2A at max in total when a power adapter is connected to the switch.
Q4: What kind of power adapter can be used with this USB sharing switch?
A4: You can use any standard 5V power adapter up to 2A with a Micro USB cable. And they’re
not included in the package.
Q5: Can I connect two hard drives at the same time?
A5: We suggest just one HDD/SSD is connected at a time due to the power output limitations of
some laptops.
Q6: Can I use the USB A ports to charge my devices?
A6: No, the USB 3.0 port is mainly used for data transmission. Charging is not recommended.
Q7: How can I do if the wireless network is affected when using this USB sharing switch?
A7: Please set your router from 2.4GHz to 5GHz for a try.
Q8: Is this USB sharing switch plug and play?
A8: Yes, it is plug and play, and no driver is needed.
Q9: Can I use this USB sharing switch with a Macbook?
A9: Yes, you can use it with a Macbook, but you need to connect the Mac to the switch via a USB
C to A adapter and a USB A to A cable.
Q10: Can I use this USB sharing switch to wake up a sleeping computer?
A10: No, it can't wake up a sleeping computer. You need to push the power button of your
computer to wake it up for work.
Q11: Does this USB sharing switch have the led indicator?
A11: Yes, it has two LED indicators. The corresponding led indicator will light according to the
computer you switch to.