Acer Aspire 1350 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw SERVICE CD PART NO.: VD.A10V7.
Revision History Please refer to the table below for the updates made on Aspire 1350 service guide.
Copyright Copyright © 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
Conventions The following conventions are used in this manual: IV SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
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Table of Contents Chapter 1 System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 1 System Specifications Features This computer was designed with the user in mind. Here are just a few of its many features: Performance T AMD Athlon XP-M 2000+ ~ 3000+ processor T VIA KN400 series T 2 memory slots supporting 266/333MHz DDR, upgradeable to 2GB T High capacity, Enhanced-IDE hard disk T The 14.1” or 15.0” display panel provides a large viewing area for maximum efficiency and easeof-use. The thin-film transistor (TFT) supports extended graphics array (XGA) resolution.
Human-centric design T All-in-one design (incorporating hard drive, optical drive and floppy disk drive) T Rugged, yet extremely protable, construction T Stylish appearance T Full-size keyboard with four programmable launch keys T Comfortable palm rest area with well-positioned touchpad Expansion T Upgradeable hard disk and memory modules T PC card slot enables a range of add-on options T One type II or type III PC Card slot (PCMCIA or CardBus) T One IEEE 1394 port T One microphone-in jac
System Block Diagram Aspire 1350 series M/B SYSTEM BLOCK DIAGRAM PCI ..CLOCK CK-GEN AMD Processor ( Socket A ) VCC_ CORE DATA P29 200 /26 6/333/400MH Z North Bridge VIA KN 400 INTA P14 DDR DIMM DDR DIMM VCC_ CORE 1.5 V 2.5 V 2.5 VSUS 3.3 V P14 Battery Charger DATA LCD/INV CONN VIN 2.5 V 3.3 V 19V IN P30,P31 5V,3V,CPUCORE VCC etc. AGP BUS ( Option ) P15 CTRL EXT. VGA ATI M9+X S-VIDEO P3 POWER IN ADDR P15 CTRL ADDR 5V CRT DC/DC 3V 2.
Board Layout Top View 4 1 DC-In 13 Heat Sink 4-pin Controller 2 RJ11 / RJ45 14 Heat Sink 3-pin Controller 3 S-Video 15 FDD Connector 4 USB Connectors (*2) 16 4-In-1 Connector 5 USB Connectors (*2) 17 Touchpad Board Connector 6 CPU Socket 18 HDD Connector 7 Mini-PCI Socket 19 Speaker Connector 8 Launch Board Connector 20 IEEE 1394 Connector 9 LCD Inverter Connector 21 Microphone-in Connector 10 ODD Connector 22 Headphone Connector 11 VGA Board 60-pin Connector 23
Bottom View 24 Parallel Connector 28 DDR Controller 25 External Display Connector 29 MDC Board Connector 26 PCMCIA Connector 30 Battery Connector 27 DDR Connector Chapter 1 5
Outlook View A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Front View # Item Description 1 Display Large liquid crystal display (LCD) provides visual output. 2 Power button Turns the computer on and off. 3 Launch keys 4 buttons that can be programmed to start frequently used applications. 4 InviLink button (manufacturing option) Enables or disables wireless LAN feature.
Left Panel # Chapter 1 Item Description 1 Ventilation slots Enables the computer to stay cool, even after prolonged use. 2 Floppy activity indicator LED (light emitting diode) that turns on and off when the floppy is activated. 3 Floppy disk drive / 4-in-1 card reader Supports a standard 3.5” diskette or 4-in-1 card reader (manufacturing option). 4 Floppy disk eject button Press the eject button to remove a diskette from the floppy disk drive. 5 IEEE 1394 port Connects IEEE 1394 devices.
Right Panel # 1 Item Optical drive Description Depending on your model, the optical drive is one of the following: CD-ROM drive for reading CDs. DVD-ROM drive for reading CDs and DVDs. DVD/CD-RW combo drive for reading CDs and DVDs, and writing to CD-Rs and CD-RWs. DVD-RW drive for reading CDs, DVDs, DVD-R and DVD-RW, and writing to CD-Rs, CD-RWs, DVD-Rs and DVD-RWs. DVD dual for reading CDs, DVDs, DVD+/-R and DVD+/-RW, and writing to CD-Rs, CDRWs, DVD+/-Rs and DVD+/-RWs.
Rear Panel # Chapter 1 Item Description 1 DC-in jack Connects the AC adapter. 2 Modem jack Connects the built-in fax/data modem to a phone line. 3 Network jack Connects the computer to an Ethernet 10/ 100-based network. 4 S-video Connects to a television or display device with S-video input. 5 USB ports Four USB 2.0 ports for connecting USB devices. 6 External display port Connects an external (VGA) display monitor. 7 Parallel port Connects a parallel device, such as a printer.
Bottom Panel # Item Description 1 Ventilation slots Enables the computer to stay cool, even after prolonged use. 2 Reset Switch Forces the computer to shut down in the event of system lockup. NOTE: Any unsaved data will be lost. 10 3 Battery pack release latch Slide and hold the latch, and then pull the battery to remove it from the unit. 4 Battery pack The computer’s removable battery. 5 Hard disk bay Removable cover provides access to the computer’s hard drive.
Indicators Your computer provides an array of six indicators located above the keyboard, in addition to two indicators positioned at the from of the palm rest area. These indicators show the status of the computer and its components. The three indicators located above the keyboard provide the following status information: Icon Function Description Caps lock Lights when Caps Lock is activated. Num lock Lights when Num Lock is activated. HDD Lights when Hard Disk Drive is activated.
Keyboard The keyboard features full-size keys with an embedded keypad, separate cursor control keys, two Windows keys, and twelve function keys (hot keys). Special keys Lock keys The computer features three lock keys, each with its own status indicator light. Lock Key Description Caps Lock When Caps Lock is on, all alphabetic characters are typed in uppercase. Toggle on and off by pressing the Caps Lock key on the left side of the keyboard.
With the embedded keypad turned on, the following actions are possible: Desired Access Num Lock On Num Lock On Number keys on embedded keypad Type numbers using embedded keypad in the normal way. Cursor-control keys on embedded keypad Hold down the j key while using the cursor keys on the embedded keypad. Hold Fn key while using cursor-control keys. Main keyboard keys Hold down the Fn key while typing letters using the embedded keypad Type letters in the normal way. keys.
Key Application key Description This key has the same effect as clicking the right mouse button; it opens the application’s context menu. Hotkeys Using the Fn key with another key creates a hot key, providing a quick and convenient method for controlling various functions. To use a hot key, first hold down the Fn key. Next, press the second key in combination. Finally, release both keys. Hot Key Function Function l Fn + m Fn + n Hot key help Displays help on hot keys.
Euro key Your computer supports the new Euro currency character. First, hold down the Alt Gr key, and then press the Euro key. Keyboard Ergonomics The wide palm rest area provides a comfortable platform for your hands when typing on the keyboard. The ergonomic design enables you to adopt a relaxed, yet very efficient, typing style.
Touchpad The built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This cursor responds to your finger movements on the touchpad. In addition, the two click buttons provide the same functionality as a computer mouse, while the scroll key enables easy up and down scrolling in documents and web pages. The touchpad is located in the middle of the palm rest area, providing maximum comfort and efficiency.
Launch Keys Located at the top of the keyboard are six buttons, in addition to the power button. These buttons are called launch keys. They are designated as key 1, key 2, key 3, key 4, key 5 and key 6 from right to left. By default, key 1 is used to launch the email application and key 2 is used to launch the Internet browser. Keys 3 and 4 start the Launch Manager application. Key 5 and 6 are used to enable the Wireless LAN and Bluetooth features. The first four launch keys can be set by the user.
Hardware Specifications and Configurations Processor Item Specification CPU type AMD Athlon XP-M DTR(2000+ ~ 3000+) FSB 266MHz CPU package OPGA CPU core voltage 1.3V ~ 1.65V BIOS Item Specification BIOS vendor Phoenix BIOS Version 3A10 BIOS ROM type Flash ROM BIOS ROM size 512KB BIOS package PLCC Bupported protocols ACPI 1.0b, APM 1.2, PC Card 95, AC97 2.1, EPP/IEEE 1284, ECP/IEEE 1284 1.7 & 1.9, PCI 2.2, PnP 1.0a, DMI 2.
Memory Combinations Slot 1 Slot 2 Total Memory 256 / 512 / 1024MB 0 MB 256 / 512 / 1024MB 256 / 512 / 1024MB 256MB 512 / 768 / 1280MB 256 / 512 / 1024MB 512MB 768 / 1024 / 1536MB 256 / 512 / 1024MB 1024MB 1280 / 1536 / 2048MB Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. .
Hard Disk Drive Interface Item Specification Bytes per sector 512 512 512 512 512 512 512 Data heads 2 1 2 2 2 4 4 Drive Format Disks 1 1 1 1 1 2 2 Spindle speed (RPM) 4200 RPM 4200 RPM 4200RPM 4200RPM 4200RPM 4200RPM 4200RPM Performance Specifications Buffer size 2048KB 2048KB 2048KB 2048KB 2048KB 2048KB 2048KB Interface ATA-5 ATA-5 ATA-5 ATA-5 ATA-5 ATA-5 ATA-5 Max.
Audio Interface Item Internal speaker / Quantity Supports PnP DMA channel Specification Yes DMA channel 0 DMA channel 1 Supports PnP IRQ IRQ9 Video Interface Item Specification Chip vendor VIA Chip name KN400 (Integrated with Northbridge) Supports ZV (Zoomed Video) port No Graph interface Inside KN400 (Accelerated Graphics Port) Bus Maximum resolution (LCD) 1024*768 Maximum resolution (CRT) 1600*1200 Video Memory ItemResolution Specification Fixed or upgradeable Fixed Video memory size
PCMCIA Port Item Specification Supports card type Type II/III Number of slots One Access location Right side Supports ZV (Zoomed Video) port No ZV support Supports 32 bit CardBus Yes (IRQ5) System Board Major Chips Item Controller System core logic VIA KN400 + VT8235 Super I/O controller NS PC87393 Audio controller RealTek ALC202 Video controller VIA KN400 Hard disk drive controller VIA VT8235 Keyboard controller NS PC87570 RTC VIA VT8235 IEEE 1394 Ti TSB43AB21 Keyboard Item S
DC-AC LCD inverter Item Specification Vendor & model name Quanta 3HYA1 IV0008 Input voltage (V) 8(min.) - 20(max.) Input current (mA) - - 520(max.) Output voltage (Vrms, no load) - 660(typ.) - Output voltage frequency (kHz) 55(min.) 56(typ.) 58(max.) lout(Min.) 3.0mA ± 0.5mA Vadj=0V lout(Max.) 6.0mA ± 0.5mA Vadj=3.
AC Adapter Item Specification Inrush current The maximum inrush current will be less than 150Ap-p when the adapter is connected to 115Vac(60Hz) and 230Vac(50Hz) respectively. Efficiency It should provide an efficiency of 83% minimum, when measured at maximum load under 115V(60Hz). Output Ratings DC output voltage +18.0V ~ 20.0V including the effects of line voltage variation, load current, ripple and noise Noise + Ripple 400mVp-p (20MHz bandwidth) for resistor load Output current 0 ~ 4.
Environmental Requirements Item Specification Temperature 0 ~ +35 °C Operating Non-operating -20 ~ +60 °C (unpacked) Non-operating Non (storage package) Humidity Operating 0% to 90% RH, non-condensing Non-operating 20% to 90% RH, non-condensing (unpacked) Non-operating Non (storage package) Vibration Operating (unpacked) 5 ~ 500Hz: 1.0Grms (random) Non-operating (unpacked) 5 ~ 500Hz: 2.16Grms (random) Non-operating (packed) 5 ~ 500Hz: 2.
I/O Address Map I/O Address Function 0378-037F, 0778-077F ECP Printer Port (LPT1) 03B0-03BB, 03C0-03DF Video Controller 03F0-03F5, 03F7 Standard Floppy Disk Controller 1000-10FF Ethernet Controller 1400-14FF Audio Controller 1800-18FF Modem IRQ Assignment Map Interrupt Channel Function(Hardware) IRQ00 System timer IRQ01 Keyboard IRQ03 IrDA FIR IRQ04 USB, VGA, LAN IRQ05 IEEE 1394, CardBus, USB IRQ06 Floppy IRQ07 Parallel Port IRQ08 CMOS/RTC IRQ09 AC’97 Modem, Audio, USB IRQ1
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.
Navigating the BIOS Utility There are six menu options: Info., Main, Advanced, Security, Boot, and Exit. Follow these instructions: T To choose a menu, use the cursor left/right keys (zx). T To choose a parameter, use the cursor up/down keys ( wy). T To change the value of a parameter, press p or q. T While the item has sub-items, press e to expand this item. T Press ^ while you are in any of the menu options to go to the Exit menu. T In any menu, you can load default settings by pressing t.
Information Parameter Description CPU Type Displays the CPU type information. CPU Speed Displays the CPU speed. Diskette A Displays the floppy drive type informaiton. HDD1 Model Name IDE device model name information will be retrieved automatically during system boot. HDD1 Serial Number IDE device serial number information will be retrieved automatically during system boot. ATAPI Device ATAPI device model name information will be retrieved automatically during system boot.
Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. NOTE: The screen above is for reference only. Actual values may differ.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Format/Option System Time Sets the system time. Format: HH:MM:SS (hour:minute:second) System Time System Date Sets the system date. Format: MM/DD/YYYY (month/day/ year) System Date System Memory This field reports the memory size of the system. The user can not change the memory setting. This is display-only field.
Advanced The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system. The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Options Selects serial port address and IRQ. Disabled/Enabled/Auto Parallel Port Selects parallel port address and IRQ. Enabled/Disabled/Auto Mode Allows user to specify the operating mode of parallel port.
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option Supervisor Password is Shows the setting of the Supervisor password. Clear or Set User Password is Shows the setting of the uer password. Clear or Set Primary Harddisk Security Shows the setting of the Primary Harddisk Security. Clear or Set Set Supervisor Password Press Enter to set the supervisor password.
Removing a Password Follow these steps: 1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: 2. Type the current password in the Enter Current Password field and press e. 3. Press e twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to “Clear”. 4.
If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message.
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM/DVD-ROM in module bay.
Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Exit Saving Changes 38 Description Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS. Load Setup Default Load default values for all SETUP item. Discard Changes Load previous values from CMOS for all SETUP items. Save Changes Save Setup Data to CMOS.
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
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Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T small Philips screwdriver T flat head screwdriver T Philiips screwdriver T nut screwdriver tweezers NOTE: The screws for the different components vary in size.
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 42 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack.
Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
LCD Module 4 LCD Rubbers J*4 LCD Bezel Inverter Board J*6 J*1 LCD Panel Bluetooth Antenna LCD J*4 LCD Hook Bracket J*2 B*4 LCD Coaxial Cable LCD Brackets Wireless Antenna Screw List Item 44 Description A SCREW M2.5*4L-BZN-NYLOK B SCREW M2*3L-NI-NYLOK C SCREW M2.0*2.0-BZN D SCREW M2*4L NI-NYLOK E SCREW M2*7L-NI-NYLOK F SCREW M2.5*7L-BNI-NYLOK G SCREW M2.5*3L-BNI-NYLOK H SCREW M2.5*3L-NI-NYLOK I SCREW M2.5*5L-NI-NYLOK J SCREW M2.5*6L-NI-NYLOK K SCREW M3*2.
Removing the Battery Pack 1. Slide the battery latch. 2. Then remove the battery pack.
Removing the Memory/MDC (Modem/Bluetooth)/HDD Module 46 1. Remove the two screws holding the DIMM door. 2. Remove the DIMM door. 3. Pop out the memory then take out the memory. 4. Remove the two screws that secure the MDC(modem or modem/Bluetooth combo) board. 5. Remove the MDC board then disconnect the MDC cable and Bluetooth atenna. 6. Remove the two screws holding the HDD bezel(cover). 7. Then pull out the HDD module from the notebook computer.
Removing the Keyboard/ODD Module/FDD Module 1. Remove the right hinge cap. 2. Then remove the left hinge cap. 3. Remove one screw holding the middle cover. 4. Use a flat screwdriver to remove the middle cover carefully. 5. Remove the three screws that hold the keyboard. Then turn over the keyboard. 6. Disconnect the keyboard connector then remove the keyboard. 7. Remove the two screws that secure the ODD module. 8. Then take out the ODD module.
9. Remove the two screws that secure the FDD module. 10. Disconnect the FDD cable. 11. Then take out the ODD module.
Disassembling the Main Unit 1. Remove the four screws that secure the launch board. 2. Then take the launch board off the main unit. 3. Disconnect the lid switch cable. 4. Disconnect the wireless LAN antenna. 5. Pop out the wireless LAN card. 6. Disconnect the inverter cable from the main unit. 7. Remove the two screws that secure the LCD coaxial cable. 8. Then disconnect the LCD coaxial cable. 9. Remove the two screws holding the rounting(routing) plate. . 10.
11. Pull out the Blustooth antenna carefully. 12. Take out the Bluetooth antenna as picture shows. 13. Remove one screw that secures the ground cable. . 14. Remove the two screws that secure the LCD module on one side. 15. Then remove another two screws one another side. 16. Detach the entire LCD module. 17. Remove one screw as picture shows in order to detach upper case assembly. 18. Then remove the thirteen screws on the bottom panel. 19. Remove one screw on the rear on one side. 20.
22. Disconnect the touchpad board cable(black) from the main board. 23. Disconnect the touchpad board cable(black) from the touchpad board(scroll board). 24. Disconnect the touchpad cable(white) from the the touchpad board(scroll board). 25. Remove the two screws that secure the touchpad board(scroll board). 26. Then take out the touchpad board(scroll board). 27. Remove the four screws that secure the thermal module according to order. 28. Then remove the thermal module as picture shows. 29.
30. Remove the four screws holding the ODD tray. 31. Then remove the ODD tray. 32. Remove the four screws holding the FDD-HDD tray. 33. Then remove the FDD-HDD tray. 34. Disconnect the speaker cable from the main board. 35. Remove the two screws that secure the right and left speakers. 36. Then take out the speakers. 37. Remove the four hexagon screws on the rear as picture shows. 38. Then take out the main board.
39. Remove the four screws holding the Northbridge heat sink on the main board back. 40. Then take off the Northbridge heat sink. 41. Remove the four screws that secure the PCMCIA slot. 42. Then detach the PCMCIA slot from the main board. 43. Remove the three screws that secure the VGA/TV-out board. 44. Then remove the VGA/TV-out board. 45. Unlock the CPU with a flat screwdriver. 46. Then remove the CPU from the CPU socket.
Disassembling the LCD Module 1. Remove the two LCD cover rubbers and two LCD cushion rubbers. 2. Then remove the four screws holding the LCD bezel. 3. Detach the LCD bezel carefully. 4. Tear off the tape that fastens the LCD inverter cable and the high voltage cable. 5. Disconnect the inverter cable. 6. Then disconnect the high voltage cable. 7. Remove one screw that secures the Bluetooth antenna. 8. Then remove the Bluetooth antenna. 9. Remove the three screws on one side. .
10. Remove another three screws on another side. 11. Remove the entire LCD from the LCD panel. 12. Remove the four screws that secure the LCD hook bracket. 13. Remove the LCD hook bracket. 14. Remove one screw that secures the left aux wireless LAN antenna. 15. Remove one screw that secures the right main wireless LAN antenna. 16. Remove the wireless LAN antennas.
17. Remove the two screws holding the right LCD bracket. 18. Remove the right LCD bracket. 19. Remove another two screws holding the left LCD bracket. 20. Remove the left LCD bracket. 21. Tear off the tape that fastens the LCD coaxial cable as picture shows. 22. Disconnect the LCD coaxial cable.
Disassembling the External Modules Disassembling the HDD Module 1. Remove the two screws holding the HDD bracket. 2. Remove another two screws that fasten the HDD bracket. 3. Remove the HDD bezel(cover). 4. Then remove the HDD bracket as picture shows. Disassembling the Floppy Disk Drive Module 1. Remove the two screws holding the right FDD bracket. 2. Remove one screw hloding the left FDD bracket. 3. Remove one screw hloding the rear FDD bracket as picture shows. 4. Remove the FDD bracket.
Disassembling the Optical Drive Module 58 1. Remove the two screws that secure the ODD bracket. 2. Then remove the ODD bracket.
Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Duplicate symptom and obtain the failing symptoms in as much detail as possible. 2. Distinguish symptom. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3.
System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. See “System Diagnostic Diskette” on page 39 for details. 1.
Keyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board. If the keyboard cable connection is correct, run the Keyboard Test. See “System Diagnostic Diskette” on page 30 for details.
Check the Battery Pack To check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer. 2.
Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer.
Index of Error Messages Error Message List Error Messages FRU/Action in Sequence Struck Key See “Keyboard or Auxiliary Input Device Check” on page 61 System CMOS checksum bad - Default configuration used RTC battery Real time clock error Run BIOS Setup Utility to reconfigure system, then reboot system. RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. Main board Previous boot incomplete - Default configuration used “Load Default Settings” in BIOS Setup Utility.
Error Message List No beep Error Messages Power-on indicator turns off and LCD is blank. FRU/Action in Sequence Power source (battery pack and power adapter.) See “Power System Check” on page 61 Ensure every connector is connected tightly and correctly. Reconnect the DIMM. Main board. Power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter.
Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work Action in Sequence First, plug a monitor to CRT port. Next, enter BIOS utility to running “Load Default Settings” then reboot the system. Reconnect the LCD connectors. Keyboard (if the brightness function key doesn't work). LCD cable LCD inverter LCD Main board LCD is too dark LCD brightness cannot be adjusted Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system.
Power-Related Symptoms Symptom / Error Battery can’t be charged or discharged Action in Sequence See “Check the Battery Pack” on page 62. Battery pack Main board System hang during POST ODD/HDD/FDD/RAM module Main board PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) Action in Sequence PCMCIA slot assembly Main board PCMCIA slot pin is damaged.
Power Management-Related Symptoms Symptom / Error The system doesn't resume from hibernation/ standby mode. Action in Sequence Connect AC adapter then check if the system resumes from Standby/Hibernation mode. Check if the battery is low. Hard disk drive Main board The system doesn't resume from standby mode after opening the lid of the portable computer. LCD cover switch Battery fuel gauge in Windows doesn’t go higher than 90%.
Modem/LAN-Related Symptoms Symptom / Error Internal modem does not work correctly. Action in Sequence See “System Diagnostic Diskette” on page 39. Phone cable Driver Reconnect the Internal modem cable to the main board tightly. Main board Internal LAN does not work correctly Lan cable Driver Main board NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 57.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 70 1. Run the diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3.
Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power System Check” on page 61): 1.
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Chapter 5 Jumper and Connector Locations Top View 1 DC-In 13 Heat Sink 4-pin Controller 2 RJ11 / RJ45 14 Heat Sink 3-pin Controller 3 S-Video 15 FDD Connector 4 USB Connectors (*2) 16 4-In-1 Connector 5 USB Connectors (*2) 17 Touchpad Board Connector 6 CPU Socket 18 HDD Connector 7 Mini-PCI Socket 19 Speaker Connector 8 Launch Board Connector 20 IEEE 1394 Connector 9 LCD Inverter Connector 21 Microphone-in Connector 10 ODD Connector 22 Headphone Connector 11 VGA Bo
Bottom View 74 24 Parallel Connector 28 DDR Controller 25 External Display Connector 29 MDC Board Connector 26 PCMCIA Connector 30 Battery Connector 27 DDR Connector 24 Parallel Connector 28 DDR Controller Chapter 5
Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 1350. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please also note that there are some common parts for Aspire 1350, yet the LCD modules are different in two model. Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel.
Exploded Diagram THE Base LCD 14.1” / 15.
Main Board Module Chapter 6 77
Top NOTE: Some part numbers appear on the exploded diagram are vendor’s part number. Please refer to the FRU list for Acer part number.
Picture Partname And Description Part Number CPU/Processor AMD Athlon XP-M, Thoroughbred 2000+ 72W/ 256K L2/ FSB 200/266M KC.A2002.72T AMD Athlon XP-M, Thoroughbred 2200+ 72W/ 256K L2/ FSB 200/266M KC.A2202.72T AMD Athlon XP-M, Barton 2400+ 72W/ 512K L2/ FSB 266M KC.A2402.72B AMD Athlon XP-M, Barton 2500+ 72W/ 512K L2/ FSB 266M KC.A2502.72B AMD Athlon XP-M, Barton 2600+ 72W/ 512K L2/ FSB 266M KC.A2602.72B AMD Athlon XP-M, Barton 2800+ 72W/ 512K L2/ FSB 266M KC.A2802.
Picture Partname And Description Part Number LCD PANEL WITH LOGO W/O ANTENNA 60.A10V7.005 LCD PANEL WITH LOGO W/ ANTENNA 60.A10V7.006 LCD BEZEL - 14.1” 60.A10V7.003 LCD BEZEL - 15” 60.A10V7.004 LCD COAXIAL CABLE 50.A10V7.006 FDD MODULE, PANASONIC JU-226A273FC 6M.A10V7.010 FDD DRIVE PANASONIC JU-226A273FC KF.22602.002 FDD FPC CABLE FOR PANASONIC 50.A10V7.005 FDD BEZEL FOR PANASONIC 42.A10V7.014 FDD BRACKET FOR PANASONIC 33.A10V7.
Picture Partname And Description Part Number HDD/ Hard Disk Drive HDD 2.5" 20G HGST MORAGA IC25N020ATMR04-0 4200 RPM KH.02007002 HDD 2.5" 30G HGST MORAGA IC25N030ATMR04-0 4200 RPM KH.03007002 HDD 2.5" 40G HGST MORAGA IC25N040ATMR04-0 4200 RPM KH.04007002 HDD 2.5" 60G HGST MORAGA IC25N060ATMR04-0 4200 PRM KH.06007002 HDD 2.5" 60G HGST MORAGA IC25N060ATMR05-0 5400 PRM KH.06007.003 HDD 2.5" 20G TOSHIBA MK2023GAS 4200 RPM KH.02004.001 HDD 2.5" 30G TOSHIBA MK3021GAS(CZE) 4200 RPM KH.33004.
Picture Partname And Description Part Number Cables POWER CORD US (3 PIN) 27.A03V7.001 POWER CORD EU (3 PIN) 27.A03V7.002 POWER CORD PRC (3 PIN) 27.A03V7.003 POWER CORD UK (3 PIN) 27.A03V7.004 POWER CORD ITALIAN (3 PIN) 27.A03V7.005 POWER CORD DANISH (3 PIN) 27.A03V7.006 POWER CORD AU (3 PIN) 27.A03V7.008 TOUCHPAD BOARD CABLE 50.A10V7.001 MODEM CABLE 50.A10V7.002 FFC- TOUCHPAD CABLE 50.A10V7.003 BLUETOOTH ANTENNA 50.A10V7.
Picture Partname And Description Part Number TV-OUT BOARD 55.A10V7.003 VGA BOARD 64M 55.A10V7.004 VGA BOARD 128M 55.A10V7.005 TOUCHPAD 56.A10V7.001 PCMCIA SLOT 22.A10V1.001 ADAPTER LITE- ON PA-1900-05QA 3PIN W/LED 90W AP.A1003.001 ADAPTER LSE 0202C1990 3PIN W/LED 90W AP.A1007.001 BATTERY SANYO LI-ION 8CELL,SANYO, 4UR18650F-2-QC-24 BT.A1003.002 BATTERY SIMPLO LI-ION 8CELL, PANASONIC,916-2540 BT.A1007.001 MIDDLE COVER W/ NAME PLATE 42.A10V7.001 DIMM DOOR 42.A10V7.
Picture Partname And Description Part Number UPPER CASE W/ TOUCHPAD, FPC 60.A10V7.002 HINGE COVER R 42.A10V7.003 HINGE COVER L 42.A10V7.004 ROUNTING PLATE 33.A10V7.001 OPTICAL TRAY 33.A10V7.002 FDD-HDD TRAY 33.A10V7.003 TOUCHPAD BOARD FIXED PLATE 33.A10V7.004 WEIGHT SAVER LC.A10V7.002 4-IN-1 CARD READER MODULE LC.A1003.001 READER 4 IN 1 CARD READER BOARD 55.A10V7.006 4 IN 1 CARD READER CABLE 50.A10V7.007 4 IN 1 CARD READER BEZEL 42.A10V7.016 SPEAKER 23.A10V7.
Picture Partname And Description Part Number KEYBOARD JME US INTERNATIONAL KB.A1005.001 KEYBOARD JME UK KB.A1005.002 KEYBOARD JME GERMAN KB.A1005.003 KEYBOARD JME ITALIAN KB.A1005.004 KEYBOARD JME FRENCH KB.A1005.005 KEYBOARD JME SWISS/G KB.A1005.006 KEYBOARD JME SPANISH KB.A1005.007 KEYBOARD JME PORTUGUESE KB.A1005.008 KEYBOARD JME ARABIC KB.A1005.009 KEYBOARD JME BELGIUM KB.A1005.010 KEYBOARD JME SWEDEN KB.A1005.011 KEYBOARD JME CZECH KB.A1005.012 KEYBOARD JME HUNGAIAN KB.
Picture Partname And Description Part Number Screws SCREW K2*5-BNI 86 86.T25V7.019 SCREW NUT-I/O 86.A03V7.001 SCREW M2.5*4L-BZN-NYLOK 86.A03V7.006 SCREW BI1.7*2.5TA-BNIH 86.A03V7.008 SCREW M2*3L-NI-NYLOK 86.A03V7.012 SCREW M1.7*5 86.A10V7.001 SCREW M1.6*3.0-NI 86.A10V7.002 SCREW M2.0*2.0-BZN 86.A10V7.003 SCREW M2*4L NI-NYLOK 86.A10V7.004 SCREW M2*7L-NI-NYLOK 86.A10V7.005 SCREW M2.5*7L-BNI-NYLOK 86.A10V7.006 SCREW M2.5*3L-BNI-NYLOK 86.A10V7.007 SCREW M2.5*3L-NI-NYLOK 86.A10V7.
Chapter 6 87
Appendix A Model Definition and Configuration Aspire 1350 series Model Number CPU LCD ODD Memory HDD Battery Wireless LAN 1351X AMD Athlon XP-M 2000+ 14.1” XGA CD-ROM 128M 20G NiMH/ Li-Ion N/A 1351FX AMD Athlon XP-M 2000+ 14.1” XGA CD-ROM 128M/ 256M 20G NiMH/ Li-Ion N/A 1351FXV AMD Athlon XP-M 2000+ 14.1” XGA CD-ROM 128M 20G Li-Ion N/A 1351FXC AMD Athlon XP-M 2000+ 14.1” XGA DVD/CD-RW combo 256M 30G Li-Ion N/A 1351XC AMD Athlon XP-M 2000+ 14.
89 Appendix A
Appendix A 90
Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows XP Home environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Aspire 1350 Compatibility Test Report released by the Acer Mobile System Testing Department.
Microsoft Windows XP (Home) Environment Test Item Display Specifications Philips 4CM8294/17T (DDC, Energy Star) SNI MCM1703 (DDC, Energy Star) NEC C&C-15R1 ViewSonic GS771 PC Card Modem Card Xircom CreditCard Modem 56 (CM-56) Xircom CreditCard Modem 56 (CM-56G) 3Com 56K Modem (XJ1560) LAN Card D-Link Fast Etherent DFE-650 D-Link CardBus DFE-660 3COM 10/100 16Bit LAN Card (3CCFE574BT) 3COM 10/100CardBus LAN Card (3CCFE575BT) Xircom CreditCard Ethernet 10/100 (CE3B-100BTX) Xircom CardBus Ethernet II 10/1
Item Audio Jacks Specifications JS-100 Jazz 3D Speaker SONY Earphone MDR-CD60 Microsoft Microphone Microphone Conderser MIC. Dynamic MIC.
94 Appendix B
Appendix C Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
96 Appendix C
