Warranty Guide

WARRANTY
VINYL, CARPET, WOOD, TILE
& all other floor covering products
UltraplyXL® Underlayment Lifetime Warranty
UltraplyXL® Underlayment Plywood will hold floor covering firmly when the floor covering is installed
in accordance with the floor covering and adhesive manufacturer’s instructions.
UltraplyXL® underlayment plywood in all applications when handled and used as floor underlayment in
accordance with these installation instructions is guaranteed for Life:
-Not to DELAMINATE
-Not to be the sole cause of “yellowing”
-Not to transfer wood colors to the floor covering
Under this warranty and any and all implied warranties is expressly limited to:
● Supplying replacement panels, or
● Refunding the full purchase price of the panels, or
● Replacing underlayment, adhesive and floor covering affected without charge, or
● Refunding the full cost (including installation cost) of the underlayment, adhesive and floor
covering affected.
In the event of yellowing an independent lab will be employed to determine the cause of the yellowing, the
“at fault” material supplier will be liable for all costs incurred due to the problem. In no event shall the
company’s liability for any claim exceed the wholesale cost (including installation cost) of the underlayment,
adhesives, and floor covering affected.
This warranty does not cover damage due to improper installation of floor covering material. In addition; ruptures to the
floor surface, standing water, fire, floods, natural disasters, or fault in the plumbing that affects the performance of the
floor system are not covered. This warranty is transferable and covers residential and commercial applications. Warranty
does not cover against tile pop. Liability shall expressly exclude any other liability to the purchaser or any other person for
direct, indirect, or consequential damages.
You must notify Moreland Co., USA within 30 days after discovery of product found to be defective under this warranty.
An authorized Moreland Co. representative must be given the opportunity for 30 days after such notice to inspect floor
prior to any alterations, change, or repair. In any case where Moreland Co. is not notified before any alteration, change, or
repair is made to the floor, Moreland Co. is released from any liability on the claim.
All claims must be submitted in writing within 30 days after discovery to the Moreland Co., USA, 1617 S. Tuttle Ave Flr
3, Sarasota, Fl. 34239
Notes & Acceptions:
The Moreland Company USA has the highest quality of standards in the market. Environment and temperature should be
noted to ensure acclimation. The finished floor covering should be installed immediately after completed Ultraply XL®
Premium Underlayment installation to prevent job sight influenced damage. Moreland Company USA is not responsible
for faulty installation. No defective or damaged material is to be installed, and final inspection of each panel is the
responsibility of the installer.