User manual

Captioned Telephone
Cheat Sheet
Verify that the red CAPTION light is
on. If not, press the CAPTION button.
Pick up the handset and dial 9-1-1.
Follow instructions on display screen.
You will not be able to hear the 9-1-1
call taker, but you will be able to read
instructions on the CapTel display
screen.
Speak directly and the 9-1-1 call
taker will hear everything you say.
Dialing 9-1-1:
For 1-Line CapTel 800 only
Display screen: Shows captions, Caller ID,
Phone Book entries and more.
YES button: Allows you to select items that are
highlighted in the Options list, and respond “Yes”
to questions or commands on the display screen.
NO (Exit) button – 2 functions:
(1) Respond “No” to questions or commands on
the display screen.
(2) Exit out of the Options list.
UP (Back) & DOWN (More) buttons: Move up
or down through items in the Options list and move
through entries in the Phone Book or Call History.
Also the UP button lets you go back to review captions
that have already scrolled off the display screen.
The DOWN button lets you scroll down through
captions when reviewing calls.
CUSTOMER SERVICE button: Automatically
connects the CapTel customer help line. In an ofce,
you may need to dial 9 rst.
SPEED DIAL buttons: Quickly dial up to three
frequently-called phone numbers.
REDIAL button: Redial the last phone number
called. To review/dial up to the last 10 numbers called,
leave the handset down and press the button down.
FLASH button: Briey interrupt the phone
conversation without physically hanging up the phone.
MUTE button: Silence the sound from your
end of the conversation.
TONE button: Adjust the quality of the handset
sound to frequency range that works best for you.
CAPTIONS button: Turn captions on or off.
VOLUME buttons: Increase or decrease the sound
volume by pressing up arrow button or down arrow
button.
Helpful Tips for CapTel
®
Users:
If you notice/hear that the other person
has nished their turn speaking, and you
are still waiting for the captions to be
completed, you may want to simply say,
“One moment, I’m reading the captions,”
to keep the conversation owing.
Tell your callers you are reading
captions:
Just like with any telephone
conversation, you and the other
person are free to interrupt each
other at any time. You do not
need to wait for the captions if you
already understood what was said.
You do not have to wait for
the captions:
If you have any questions or need additional information
contact CapTel Customer Service:
[phone] (voice/TTY) or [e-mail]
www.captel.com
CapTel is a registered trademark of Ultratec, Inc.
With the handset hung up, press
the YES button to see Options.
Press the DOWN button repeatedly
until Caption Answering Machine is
highlighted.
Press the YES button to select.
Press the YES button again to
accept.
Lift the handset, and place it next to
your answering machine speaker.
Make sure the mouth-piece of the
handset is next to the speaker on
your answering machine.
Once you see Ready to Caption the
captioning service is connected.
Press the “PLAY” button on your
answering machine to play the
messages aloud.
Reading captions of your
answering machine messages:
Verify that the red CAPTION light is
on. If not, press the CAPTION button.
Pick up the handset and dial 9-1-1.
You will be able to hear the 9-1-1
call taker and read instructions on
the CapTel display screen.
Dialing 9-1-1:
For 2-Line CapTel 800 or CapTel 800i only
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For more information:
www.captel.com
www.relaync.com/captel
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