HOW TO USE YOUR INTELE-MODEM 305-008800
Ultratec, Inc. 450 Science Drive Madison, WI 53711 (608) 238-5400 (Voice/TTY) Fax: (608) 238-3008 Email: service@ultratec.com www.ultratec.com First Edition October 1998 First Printing © 1989, 1998 Ultratec, Inc. is a registered trademark of Ultratec, Inc. Intele-Modem and Intele-Menu are trademarks of Ultratec, Inc. Hayes is a registered trademark of Hayes Microcomputer Products, Inc.
CONTENTS Contents Introduction Quick Guide How to Set Up Your Intele-Modem i 1 2 3 Equipment you need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 How to Use Your Intele-Modem 4 Intele-Menu command set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Hayes command set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Talking to the modem vs.
II • CONTENTS
INTRODUCTION Modems are everywhere these days, tying together millions of computers via the telephone lines. A modem can also be found at the heart of each TTY (text telephone) used by people who are deaf or hard of hearing. But not all modems are alike, nor can they all talk to each other. Computer modems use ASCII code and most TTYs use Baudot code. Without the Intele–Modem, these codes are not compatible. The Intele–Modem’s specialty is allowing computers to talk to TTYs.
QUICK GUIDE How to make a call 1. Set up your Intele–Modem and computer and turn them on. 2. Load your communications software. 3. Press the Escape Key and the Spacebar. 4. Type ? to list the menu of commands on your screen. 5. Type D and the number you’re calling. 6. When you connect, begin your conversation. 7. Press the Escape Key and type H to hang up. Where to find more information How to Set Up Your Intele–Modem, page 3. Calling with Intele–Menu Commands, page 5. How to answer a call 1.
HOW TO SET UP YOUR INTELE–MODEM Equipment you need ________________________________________ The place where you set up your computer and modem should have several electrical outlets and a telephone wall jack within five or six feet. CAUTION: The Intele–Modem is designed for standard telephone lines, and it will not work with a computerized telephone system such as a PBX. Connecting the modem to a non-standard phone line may damage your telephone system or Intele–Modem, and will void the warranty.
HOW TO USE YOUR INTELE–MODEM 1. Connect all the hardware. 2. Turn on your computer and load your communications software. If you need more information on these first two steps, see page 3. 3. Turn on your Intele–Modem. 4. Use your software to dial or answer a call. Your software will also allow you to change settings that determine how the modem operates. See your communications software instructions for more information.
CALLING WITH INTELE–MENU COMMANDS General procedure __________________________________________ Set up your hardware, turn on the computer and modem, and load your communications software. Enter terminal mode. The communications program instructions will show you how to get into terminal mode (sometimes called “talk” or “on-line” mode). 1. Press the Escape Key and then the Spacebar to enter command mode.
7. Press the Enter Key. The modem will dial the number. The OH (Off-hook) and SIG (Signal) lights will go on. INTELE-MODEM POWER BDT ASC CODE HI LO SPEED CD RXD TXD COMMUNICATION OH SIG PHONE Dialing a number lights the Off-Hook and Signal indicators. If the modem can’t dial the number, you’ll see NO DIAL TONE on your screen. The modem will hang up and the Command Line will reappear on the screen. If the line is busy, the modem will hang up and display BUSY on the screen.
Answering with Intele–Menu commands ________________________ You may answer both computer and TTY calls the same way. The Intele–Modem searches incoming signals and switches to either 300-baud ASCII code or 45-baud Baudot code, whichever is correct. If the caller uses ASCII code, the Intele–Modem will be in answer mode at half-duplex. 1. Turn your computer on. 2. Start up your communications software. 3. Turn your Intele–Modem on.
SETTING UP AUTO-ANSWER When you’re away, your Intele–Modem can automatically answer your TTY or computer calls for you. Use Intele–Menu commands to set-up Auto-Answer. 1. Turn your computer on, and load your communications software. Follow your software instructions to get into terminal mode. 2. Turn on your Intele–Modem. 3. Press the Escape Key and the Spacebar. 4. When you see the Command Line, type the R Command.
THE INTELE–MENU COMMAND SET This section contains a complete description of each of the Intele–Menu commands. See page 5 for step-by-step instructions for how to make a phone call. How to use the commands ___________________________________ All commands are entered at the Command Line.
What each command does ___________________________________ Many of the commands have several settings. For example the Communication Code has three possibilities. It can be set to Automatic code detect, Baudot code, or ASCII code. When you turn the modem on, the Communication Code is set to Automatic code detect. Each time you type the command, it changes to the next setting. It will change to Baudot code the first time. The next time to ASCII code.
Communication Settings _____________________________________ 1–Communication code (The default is Automatic code detect) O–Originate/Answer (The default is Answer mode) This command has three possible settings: Automatic code detect, Baudot code, and ASCII code. Automatic code detect–The modem automatically matches the caller’s code. If he or she is using ASCII, the Intele–Modem uses ASCII. If the call is in Baudot code, the modem uses Baudot.
I–Hi sensitivity (The default is Hi Sensitivity Off) C–Current communication settings This command displays the Communication Settings section of the help menu. When you type C Command, you’ll see the listing shown below. The current settings are in parentheses. This command controls the Intele–Modem’s E.A.R.S. (Enhanced Acoustic Reception System™) feature. It has two settings: Hi Sensitivity On and Hi Sensitivity Off. It only applies to Baudot communication. It has no effect in ASCII mode.
Auto-Answer Functions_______________________________________ Auto-Answer functions allow you to type and save a message which will be sent automatically when your Intele–Modem is set to Auto-Answer. The message is kept as long as the modem is on. Turning it off erases any messages. Z–Turn Auto-Answer on When you type this command, you’ll see the following message: Auto-Answer on ... Press any key to abort The modem is now waiting for a call.
CALLING WITH HAYES® COMMANDS Use the Hayes command set with your personal computer and communications software. If you are using a terminal or workstation type of computer, you should use the Intele–Menu command set described on pages 5-13.
8. To hang up, use the escape sequence (a one-second pause, +++, and another one-second pause) to return to command mode. Then type the ATH Command. Or you can turn off your Intele–Modem. How to answer a call from a computer or TTY __________________ Follow the same procedure to answer both computer and TTY calls. Your Intele–Modem will switch to either 300-baud ASCII code or 45-baud Baudot code, whichever is correct. 1. Turn your computer on. 2. Load your communications software.
COMPLETE HAYES COMMANDS The Intele–Modem uses the complete industry-standard Hayes command set, except that there are no self-test commands. Additional commands have been added for the Baudot code settings. If the command has a default, it’s listed after the name of the command. Hayes commands are also known as AT commands because each command must be preceded by the letters AT. Both letters must be entered in upper or lower case (at or AT).
What each command means and how to use it __________________ Commands are listed in alphabetical order. A–Answer a call D–Dial telephone Use the answer command to answer a call. Type AT followed by D to dial a phone number from your computer keyboard. Press the Enter Key to dial. For example: ATD 5551212 [Enter] You can specify tone or pulse dialing by adding T or P to the command. For example, to tone dial, use: ATDT 5551212 [Enter] Type P after ATD to tell your Intele–Modem to pulse dial.
on page 21 for more information. F1–Full-duplex. In full-duplex, your modem sends the characters you type only to the other computer or TTY. You read the characters on your screen when the other computer or TTY sends them back. If typed characters do not appear on your monitor, change your setting to half-duplex. H–Hang up If you want to hang up at any time during or after a call, use the ATH Command. I–Product code The ATI Command displays a software revision code.
S2=43–Escape character set to +. S2=n–Escape character set to ASCII character number n. Refer to the table of ASCII character numbers on page 26. You can set n to any number from 0 to 127. S3–Define carriage return character (The default is S3=13) Sets the ASCII value of the carriage return character. You can set it to any value from 0–127. S4–Define line feed character (The default is S4=10) Sets the ASCII value of the line feed character. You can set it for any value from 0–127.
S15–Auto-answer abort enable (The default is 1) X–Response message list (The default is X1) You can set the Intele–Modem to abort Auto-Answer when you press any key on your computer keyboard, or to remain in auto answer. S15=1 tells the modem to abort auto answer if a key is pressed. S15=0 tells the modem not to abort auto answer when a key is pressed. This is an Ultratec extension to the standard command set.
PROBLEMS AND SOLUTIONS I get double characters on my screen when I’m typing to the other computer or TTY. Solution: The Duplex setting controls the way characters are displayed on your computer screen. There are only two possible settings, Full-duplex and Half-duplex. Here’s how to change from one to the other: Intele–Menu commands: Press the Escape Key to enter Command Mode, type F to change from Half-duplex to Full-duplex or Full- to Half-duplex, and press the Return Key to go back on-line.
APPENDIX A: SPECIFICATIONS AND SERVICE The Intele–Modem is a converting modem which works in both Baudot and ASCII codes. It uses either the industry-standard Hayes or AT command set with extensions to support TTYs or Intele–Menu commands, an alternate menu-driven command set which can be used with dumb terminals. The modem features automatic detection of both Baudot and ASCII calls. It works with commercially available communications and bulletin board software.
Service information If your modem should need repair or warranty service, send it to: National Service Center Ultratec, Inc. 5901 Research Park Blvd. Madison, WI 53719 Telephone: 608 238-5400 (V/TTY) Email: service@ultratec.com Since Ultratec cannot be responsible for any damage to your unit during shipping, please insure it before you send it.
APPENDIX B: MODEM TERMINOLOGY ASCII code ASCII stands for American Standard Code for Information Interchange. ASCII is the standard communication code used by computers and ASCII TTYs in the United States and Canada. When modems use ASCII code to communicate, they use a carrier signal. After dialing a number, the calling modem listens for an answer tone. When it hears one, it puts out an originating tone. This tone is maintained throughout the conversation.
APPENDIX C: INTELE–MENU HELP MENU ======== TELEPHONE FUNCTIONS ================= COMMUNICATION SETTINGS ======= || D–Dial telephone || 1–Communication code (AUTOMATIC) A–Answer telephone || 2–BAUDOT speed (45) H–Hang-up telephone || 3–ASCII speed (300) T–Tone/Pulse dialing (PULSE) || O–Originate/Answer (ANSWER) || F–Full/Half Duplex (HALF) ========= MESSAGE FUNCTIONS ========= || E–Echo ON/OFF (ON) || I–Hi sensitivity (OFF) N–Enter new message || L–List message ( 0 chars) || S–Send message || C–Current comm
APPENDIX D: ASCII CHARACTER TABLE Dec. No. Hex No.
FCC INFORMATION Your Intele–Modem complies with Part 68 of the Federal Communications Commission (FCC) Rules. The label on the bottom of your Intele–Modem presents the following required information. If the telephone company requests this information, you must provide it. FCC Registration Number: D8K7IB–10458–MD–E Ringer Equivalence Number (REN): 0.4B Jack: USOC RJ11W Use a telephone company registered jack to connect your Intele–Modem to the telephone lines. Use registered jack type USOC RJ11C.
