USING YOUR SUPERPRINT PRO80 LVD Esc Options Printer Auto-Answer Caller ID Clear Relay Voice Send Memo Greeting Emergency Relay Dial Directory ~ ! @ # $ % ^ & * ( ) _ + ` 1 2 3 4 5 6 7 8 9 0 - = Interrupt A Caps Lock E W Q S R D F U Y T G H I J L : Enter ; Z Shift Ctrl SK X C V B N M < , Back Space P O K On/Off Signal Power > .
ACKNOWLEDGEMENT In 1963, Dr. Robert H.Weitbrecht, an American physicist who was deaf, developed an acoustic coupler that could send and receive teletypewriter signals over the telephone lines. His invention, the Weitbrecht Modem, enabled people who are deaf to use the telephone for the first time. While modern technology now makes it possible to build advanced microcomputer Dr. Robert H.
TABLE OF CONTENTS Contents CHAPTER 1 i Safety Instructions iv Introduction 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Overview of the Superprint Pro80 LVD . . . . . . . . . . . . . . .4 Special Function Buttons . . . . . . . . . . . . . . . . . . . . . . . . . .6 CHAPTER 2 Setup 9 Connecting Power & Phone Line . . . . . . . . . . . . . . . . . . . .9 Installing Printer Paper . . . . . . . . . . . . . . . . . . . . . . . . . . .
CHAPTER 6 Using the Directory 33 Saving a New Telephone Number Editing a Number . . . . . . . . . . . . Printing a Directory Entry . . . . . . Clearing a Directory Entry . . . . . Clearing the Dialing Directory . . . CHAPTER 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Auto-Answer .33 .33 .34 .34 .34 35 How Auto-Answer Works . . . . . . . . . . . . . . . . . . . .
CHAPTER 12 Care & Repair 61 Battery Care . . . . . . . . . . . . . . . . . . Clearing All Memory . . . . . . . . . . . . Resetting the Superprint Pro80 LVD Cleaning . . . . . . . . . . . . . . . . . . . . . . Repair . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting . . . . . . . . . . . . . . . . CHAPTER 13 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SAFETY INSTRUCTIONS CAUTION: To reduce the risk of fire, electrical shock and personal injury, always follow these basic safety precautions when using the Superprint Pro80 LVD. General Precautions ● SAVE THESE INSTRUCTIONS! ● Read and understand all instructions. ● Follow all warnings and instructions on the Superprint Pro80 LVD.
CHAPTER 1 INTRODUCTION Congratulations! Ultratec thanks you for purchasing the Superprint Pro80 LVD. Your new TTY takes advantage of state-of-the-art technology to bring you a variety of useful features. FEATURES Special Function Buttons The Superprint Pro80 LVD has 12 specially designed buttons that let you use common functions quickly and easily. The labels on top of the buttons tell you which function it performs. To use one of these functions, just press the appropriate button.
Take advantage of Caller ID If you have Caller ID service through your phone company, you can see who is calling you right on the Superprint Pro80 LVD display. No separate Caller ID box is needed! Caller ID If you have this optional service, you can view identification information about callers on the Superprint Pro80 LVD display. A record of calls, including hang-up calls, is saved in your TTY while you are away. You can later review this record.
Memory With 32K of built-in memory, your TTY can store conversations, hundreds of memos and up to 99 telephone numbers. Special Printing Options These features include your choice of four print sizes (normal, bold, wide or large) and the ability to print specific blocks of memory. I want to use my own voice. If you wish to speak to the person on the other end of the line using your own voice but still read his or her responses, you can with Voice Carry Over (VCO). See Chapter 9, beginning on p.
Display Signal Light Special-Function Row Esc Options Printer Auto Answer Caller ID Clear Relay Voice Send Memo Greeting Emergency Relay Dial Power Directory Power Light ~ ! @ # $ % ^ & * ( ) _ + ` 1 2 3 4 5 6 7 8 9 0 - = Interrupt On/Off Button Spacebar (Announcer) A Caps Lock E W Q S R D F U Y T G H I J L : Enter ; Z Shift Ctrl SK X C V B N M < , Back Space P O K On/Off Signal > .
Back View Paper Feed Telephone-Line Jacks AC-Adapter Jack Battery Compartment (underneath) INTRODUCTION • 5
SPECIAL FUNCTION BUTTONS Press this button... Dial ...to do this. NAME OR NUM> _ Press the Enter key. Type a number and press the Enter key. Type the name of the person you wish to call. Press the Enter key. Dial Button Relay NG...1 <800> 555-1234 Redial the last telephone number that was dialed. Dial a telephone number that you type in. Dial a telephone number that is stored in the Directory. Place a call through your Relay service. Relay Dial Button Emergency **DIALING EMERG.
Press this button... Relay Voice ...to do this. PLEASE USE TEXT TELE Relay Voice Announcer Button Clear Clear Button Plays a voice message that tells the caller to use a text telephone or dial the Relay service. CLEAR < CONVERSATION > Press or until the name of the Memory you wish to clear is displayed. Press the Enter key. Clear the Memory of one function or all functions. Caller ID Review Caller ID entries (if available).
CAUTION! ! or telephone system, plug the Superprint ✔ To avoid damaging your TTY Pro80 LVD into only a standard telephone line. Do NOT plug the TTY into a digital telephone system. Improper connection may damage the TTY and void your warranty. ✔ Do not use the Superprint Pro80 LVD near water, for example, near a bath tub, wash bowl, kitchen sink, laundry tub, in a wet basement or near a swimming pool. ✔ Always place the Superprint Pro80 LVD on a stable phone stand, table or other secure surface.
CHAPTER 2 SETUP CONNECTING POWER & PHONE LINE 1. 2. If you are setting up a new Superprint Pro80 LVD for the first time, pull the plastic tab out of the battery compartment and gently pull the printer guard out of the printer compartment. Plug the AC adapter into an electrical outlet. Phone Line Telephone or Signaler Power AC Adapter 3. 4. 5. Plug the AC adapter into the round jack on the back of the TTY. Leave the AC adapter plugged in at all times.
Determining Telephone Line Type The Superprint Pro80 LVD requires a standard (analog) telephone line with either pulse or tone (also called touchtone) dialing. Some businesses use digital telephone systems. To use the TTY in these businesses, some modifications to the telephone line are required. If you are unsure of the type of telephone line you are using, contact your telephone installer to verify that your line supports a standard, single-line telephone.
2. 3. 4. 5. With the paper coming off the bottom of the roll, facing the back of the Superprint Pro80 LVD, feed the edge of the paper into the slot on the back until it stops. Turn the Superprint Pro80 LVD on, then press the Enter key several times until the rollers grab the paper and feed it through the printer. Feed the paper through the slot in the printer cover and replace the printer cover. The two open ends of the paper holder fit into the holes on each side of the paper roll.
SETTING THE DATE & TIME Why are Date & Time important? Date and time are printed and saved at the beginning of each Conversation and Auto-Answer message. It gives you a record of when a call was placed or received. You can view and print the date and time by holding down the Ctrl key and pressing T . 1. 2. 3. Make sure the Superprint Pro80 LVD is on. The Power light is lit. Press the Options button. The first menu item is displayed. Press until SET CLOCK is displayed.
CHAPTER 3 CALLING & ANSWERING PLACING A CALL You have three options with the Dial button: ✔ ✔ ✔ Type the number of the person you are calling. Use a number that is stored in the Directory. Redial the last number that was dialed. Dial a Number that You Type 1. 2. 3. 4. Make sure the Superprint Pro80 LVD is on. The Power light should be lit. Press the Dial button. NAME OR NUM> is displayed. Type the number you are calling. Use the Back Space key to correct mistakes. Press Enter to dial the number.
6. When the other person answers the call, his or her Greeting is displayed on your TTY. Type a reply to continue your conversation. MAY I HELP YOU Q GA Type 7. When your conversation is over, press On/Off . The screen is blank. You can also hold down the Ctrl key and press the Esc button. This will hang up the call without turning off the Superprint Pro80 LVD. On/Off Dial a Number that is Saved in the Directory You must save numbers in the Directory before you can use this function.
3. Begin typing the first few letters of the name for the number you want. When you have typed enough letters, the name is displayed. If you don’t remember what name is used for the number, you can use the keys to look through the names in the Directory. 4. Press Enter to dial the number. DIALING... is displayed followed by the telephone number. ULTRATEC> 238- DIALING...2385400 Enter 5. 6. 7.
How do I use the Emergency button? See Chapter 4, “Advanced Calling,” on page 27 to learn how to use the Emergency Dial button. Program this button now so that you will be ready in an emergency (see “Programming the Emergency Number” on page 27). Please note this button is already programmed with 911. Redial the Last Number 1. 2. 3. Make sure the Superprint Pro80 LVD is on. The Power light should be lit. Press the Dial button. NAME OR NUM> is displayed. Press Enter to dial the number. REDIALING...
Automatically Redial a Busy Number When you place a call and reach a telephone that is “busy,” the Superprint Pro80 LVD lets you automatically redial the number. The Auto Redial function dials the number up to 15 times and notifies you when the other phone rings by flashing the display. 1. The number you have dialed is “busy.” ** LINE IS BUSY ** 2. Press Enter . The message, AUTO REDIAL is displayed. AUTO REDIAL Enter 3. 4. Press Enter . ** AUTO REDIAL ON ** is displayed briefly.
Call Progress How can I tell what is happening with the call? The Superprint Pro80 LVD shows you the “call progress” using a combination of the Display and the Signal light. Most calls require two rings before the Superprint Pro80 LVD displays call Signal light is... The Display shows this... This is the call progress...
I need to dial special symbols. In order to dial the pound sign ( # ) or the asterisk symbol ( * ), you must be using tone dialing (see “Dial Using” on page 53). These might be used with automated touchtone answering systems or with office telephone systems. Be sure to hold down the key while pressing the number key with the desired symbol. I need to dial a “hook flash.” Press the Dial button then type an exclamation point ( ! ). This might be used for transferring a call.
CONVERSATION ETIQUETTE Below are some procedures, shortcuts and abbreviations that are commonly used in TTY conversations. GA “go ahead.” When you are done typing, type “GA” (or press GA ) to let the other person know you are done and that they can start typing. GA OR SK “go ahead or stop keying” When you are ready to end the conversation, “GA OR SK” lets the other person know you are finished but that they can add any last words before ending the conversation. SKSK “stop keying, stop keying.
Reviewing Conversations 1. 2. 3. 4. 5. Turn on the Superprint Pro80 LVD, the Power light should be lit. Press . The previous conversations are scrolled backwards across the display. You can tell when you have reached the beginning of a conversation because you will see five dashes ( - - - - - ) followed by the date and time that the conversation started. To scroll forward, press . To scroll faster, press and hold the Shift key while scrolling. Then, let go of the key.
INTERRUPTING The Interrupt Function is made possible by Turbo Code.® This function lets you interrupt the other person while they are typing. This way, you can inject a thought or make a comment, just as you can in a face-to-face conversation. To use this function, both you and the person you are calling need TTYs with Turbo Code. For more information on Turbo Code, see Chapter 11. Interrupting During a Conversation 1. 2. 3.
CHAPTER 4 ADVANCED CALLING GREETING Personalize your Greeting Your TTY has a preprogrammed message that is sent when you press Greeting that says “HELLO GA.” You can edit this message to include your name or anything else you want by holding down the Program key and pressing the Greeting button. Using the Greeting to Answer a Call 1. 2. The display flashes the message LINE IS RINGING when the Superprint Pro80 LVD receives a call. Press Greeting . HELLO GA is sent as your Greeting.
THE VOICE ANNOUNCER Help people recognize a TTY call. The Voice Announcer is helpful when you are calling someone who has both a telephone and a TTY. If the person answers using the telephone, this message says that you are calling from a TTY and asks him or her to please use a TTY. Another way to announce a TTY call is with the Auto 1. 2. 3. 4. 5. 6. Turn on the Superprint Pro80 LVD. Press Dial . NAME OR NUM is displayed. Type or select the number you wish to dial and press Enter . DIALING...
THE RELAY VOICE ANNOUNCER Tell voice callers to call you through Relay. The Relay Voice Announcer is helpful when someone calls you by voice. The Relay Voice Announcer is a message recorded in a woman’s voice that let’s the caller know that you use a TTY. You can also enter the phone number of your local relay service and the voice will read this as part of Answering a Call with the Relay Voice Announcer 1. 2. 3. 4. 5.
Programming the Relay Voice Announcer Phone Number 1. 2. 3. 4. Turn on the Superprint Pro80 LVD, the Power light should be lit. Hold down the Program key and press Relay Voice . VOICE NUMBER> is displayed. Type the number that a hearing person can call to reach your local TRS. Press Enter . VOICE NUMBER SAVED is displayed. SEND MEMO What is a Memo? A Memo is a short message that you save in the Superprint Pro80 LVD memory and later send to someone during a conversation.
You may choose what number is saved for the Emergency button. You may choose to save an emergency telephone number for the button. However, this button is provided only as a convenience. Ultratec assumes no responsibility for customer reliance upon this memory feature. This button is preprogrammed with “911.” EMERGENCY DIAL Calling an Emergency Number 1. 2. 3. 4. Make sure the Superprint Pro80 LVD is on. The Power light should be lit. Press the Emergency button. DIALING EMERG. NUM is displayed briefly.
RELAY DIAL WITH E-TURBO This section is for people whose Telecommunications Relay Service (TRS) supports E–Turbo technology. Please refer to the next section, “Relay Dial (without E-Turbo),” if E–Turbo is not available in your area. E-Turbo calls are more streamlined. If your relay service is E-Turbo compatible, you can take advantage of the most streamlined way to call through relay. With E-Turbo, many of the details of a relay call are automatically handled for you: 1.
5. 6. 7. Available User Preference Settings: D Do not dial thru Z Do not type recordings verbatim V VCO on H HCO on M Male CA F Female CA B Braille A Do not announce Relay X Do not explain Relay C Request calling card E English language G German language R French language S Spanish language 2 2-line VCO For example: If VCO will be used when placing calls through relay, type the letter, “V” in this menu. Then, the TRS will recognize calls as being VCO calls. Press Enter to move to the next menu option.
RELAY DIAL (WITHOUT E-TURBO) Dial through Relay with one button. When you program the Relay button, you save time whenever you place a call through Relay. With one touch, you can automatically dial the Programming the Relay Phone Number 1. 2. Turn on the Superprint Pro80 LVD. Hold down the Program key and press Relay . RELAY NUMBER> is displayed. RELAY NUMBER> Relay Press Program Hold down 3. Type the telephone number for your local relay service. You may use punctuation such as dashes.
Placing a Call Using Relay Dial 1. 2. 3. 4. 5. 6. 7. Make sure the Superprint Pro80 LVD is on. The Power light should be lit. Press the Relay button. DIALING... is displayed followed by the number of the TRS (Telecommunications Relay Service) that you have programmed for this button. When the Relay service TTY starts ringing, the Superprint Pro80 LVD Signal light flashes slowly and LINE IS RINGING is displayed.
WAIT FOR RESPONSE What is Wait for Response? This function frees you from having to stare at the display when the person on the other end of the line asks you to hold. If someone asks you to hold during a conversation, turn on Wait for Response. Now, the display will flash when the other person starts typing again. 1. 2. When someone asks you to hold during a conversation, hold down the Ctrl key and the Shift key then press W . "WAITING" is displayed.
CHAPTER 5 USING MEMOS What is a Memo? A Memo is a short message that you save in the Superprint Pro80 LVD memory and later send to someone during a conversation. This can save time typing during a call because you save Memos ahead of time. Some examples of Memos might be a list of your favorite toppings for ordering pizza or a message you need to send to several different people. SAVING A NEW MEMO 1. 2. 3. 4. 5. 6. Turn on the Superprint Pro80 LVD. Hold down the Program key and press Send Memo .
EDITING A MEMO 1. 2. 3. 4. 5. Hold down the Program key and press Send Memo . EDIT MEMO> is displayed. Begin typing the first few letters of the name of the Memo you wish to edit. When you have typed enough letters, the whole name is displayed. If you don’t remember what name is used for the Memo, you can use the keys to look through the list of Memos. Press Enter . The name of the Memo is displayed followed by the message. Edit the message as needed.
CHAPTER 6 USING THE DIRECTORY How many telephone numbers can I store in the Directory? The Superprint Pro80 LVD will store 99 numbers. When saving numbers remember that each entry must be given a unique name. SAVING A NEW TELEPHONE NUMBER 1. 2. 3. 4. 5. Hold down Program and press Directory .TYPE NAME OR ARROWS is displayed. Type a new name and press Enter . PHONE NUMBER> _ is displayed with a blinking cursor where you can begin to type the number.
You can print all of the Directory at once. Hold down the Program key and press Printer . Press to scroll down. The last five options allow you to print all the items of a particular type (see “The Printer Button” on page 54). 4. 5. Use the following keys while editing numbers: The keys to move through Back Space the number without deleting. The key to erase characters. Press Enter to save the number or press Esc to exit this menu. PRINTING A DIRECTORY ENTRY 1. 2. 3. Press Dial .
CHAPTER 7 USING AUTO-ANSWER Auto-Answer does not record voice messages. If someone calls you by voice and reaches your Superprint Pro80 LVD while Auto-Answer is on, he or she will hear the Relay Voice Announcer message. This message explains that the caller should either use a TTY or call using a relay service. HOW AUTO-ANSWER WORKS You can turn on Auto-Answer when you are going to be away from your Superprint Pro80 LVD and unable to answer calls.
AUTO-ANSWER MEMORY The Superprint Pro80 LVD will store approximately 100 short messages. The exact number of messages depends on the amount of space available in shared memory. If the memory does get full, “MESSAGE MEMORY FULL” is added to the last entry and the Superprint Pro80 LVD stops saving messages. However, it continues to answer calls as long as the printer is on. The total number of calls is still counted and all messages are printed.
3. 4. 5. 6. 7. To pause at any time while reviewing messages, press the Spacebar . Then press the Spacebar again to continue reviewing the messages. To stop reading messages, press Esc . CLEAR MSGS is displayed. Go to step 7. When finished, the Superprint Pro80 LVD displays, . Press Esc . CLEAR MSGS is displayed. To clear messages, press Spacebar to change the setting to . Then, press Enter . MESSAGES CLEARED is displayed.
1. 2. 3. Hold down the Program key and press Auto-Answer . AA RINGS <2> is displayed. Type the number of desired rings or “T” for Toll Saver. You can also press the Spacebar . The number of rings (<2> through <9>) or is displayed. Press Enter to save this setting. AA RINGS SAVED is displayed. TURNING OFF THE AUTO-ANSWER RELAY VOICE ANNOUNCER (See page 25 for information about the Auto-Answer Relay Voice Announcer.) . AA RINGS <2> is displayed. 1. Hold down the 2. 3.
2. 3. 4. 5. 6. 7. Call your Superprint Pro80 LVD from a different TTY. Wait for the Superprint Pro80 LVD to answer the call and send the Auto-Answer message. Type a slash followed by your password like this: /MYPASS (your password). Press Enter . The Superprint Pro80 LVD sends all of the Auto-Answer information. When all of the messages have been sent, is briefly displayed followed by CLEAR MESSAGES Y/N. Press Y to clear messages.
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CHAPTER 8 USING CALLER ID Caller ID is available from your telephone company. The Superprint Pro80 LVD allows you to view Caller ID information only if you subscribe to the service through your telephone company. ABOUT CALLER ID If you have subscribed to Caller ID service from your telephone company, you can view the information right on the Superprint Pro80 LVD display.
TURNING ON CALLER ID Once you have subscribed to Caller ID service, turn on Caller ID to begin displaying and saving Caller ID information. 1. Hold down the Program key and press the Caller ID CALLER ID button. Caller ID CALLER ID is displayed. 2. Press the Spacebar to change the option Press to . Then, press Enter . CALLER ID IS ON is displayed.
3. The Caller ID information is displayed for eight seconds after the line stops ringing. If you do not pick up the call, 1 NEW CALL is displayed. 1 NEW CALL Reviewing Caller ID Entries Press the Caller ID button when Auto-Answer is also on. If you have Auto-Answer on in addition to Caller ID, you will need to press Caller ID before reviewing Caller ID entries. For more information on Auto-Answer, please see Chapter 7. 1. 2. Make sure Caller ID is on. X NEW CALLS should be displayed.
You can print all of the Caller ID entries in memory. Hold down the Program key and press Printer . Press to scroll down. The last five options allow you to print all the items of a particular type (see “The Printer Button” on page 54). 3. 4. 5. With name and number service, you can view the telephone number on a second screen. Then, date and time are on a third screen. Press the Spacebar to view these screens. Continue to press to scroll backwards through the Caller ID entries.
Caller ID Displays The Display shows this... This is the meaning... TTY ON Caller ID is not on. To turn it on, hold down the Program key and press the Caller ID button. .. LINE IS RINGING .. Incoming call. If Caller ID is on, displayed only for the first ring. NAME Caller ID display for name and number service. This is the caller’s name and telephone number. Displayed while line is ringing. 555-1234 this is 555-1234 Caller ID display for number only service. This is the caller’s telephone number.
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CHAPTER 9 USING VOICE CARRY OVER (VCO) What is VCO? VCO stands for “Voice Carry Over.” Ultratec developed this technology to allow you to use your own voice during a conversation. You speak using a telephone and read responses using your Superprint Pro80 LVD. VCO calls can be made directly between two TTY users or placed through your Relay service. WHAT IS REQUIRED? You will need: ✔ Superprint Pro80 LVD connected to a telephone (see “Connecting Power & Phone Line” on page 9).
VCO INFORMATION This section contains answers to frequently asked questions about VCO. How does the Telecommunications Relay Service (TRS) relay my VCO call? Every state in the U.S. has a TRS which links TTY users with those who do not have TTYs. With the TRS, VCO calls are made with the help of an operator called a Communications Assistant (CA). You can speak directly to the person you are calling. That person speaks his or her reply which the CA types for you to read on your TTY.
HOW TO PLACE A VOICE CARRY OVER (VCO) CALL Using the Telecommunications Relay Service (TRS) If the following is true, use these instructions: The person I am calling does not have a TTY. 1. 2. 3. 4. 5. 6. Press Relay to dial the TRS number (to program this button, see “Programming the Relay Phone Number” on page 28). Wait for the Communication Assistant (CA) to answer. Then, type the message, “VCO PLS GA” on the keyboard. Pick up the telephone handset.
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CHAPTER 10 PERSONALIZING GENERAL OPTIONS There are several features programmed by the Options button. The Options button lets you customize certain features of the Superprint Pro80 LVD to your preferences. There are several features listed in this menu. Directions for customizing them are given in this chapter. THE OPTIONS BUTTON Code TTYs communicate with each other using a “language” which is called a “code.
5. Press Enter when the date and time are correct, or press Options menu without making any changes. Esc to exit the Turbo Code® For this option, it is recommended that you leave the setting as TURBO CODE < ON>. This allows the Superprint Pro80 LVD to use Turbo Code when it connects to another TTY that has this capability. Remember that when the Code option is set to CODE , the Superprint Pro80 LVD will automatically select the best code to use for each call.
Auto ID™ Leave Auto ID on all the time. If you choose to turn Auto ID off, the Superprint Pro80 LVD will not automatically alert people that you are using a TTY. Without Auto ID, you will need to type in order to send TTY tones or use the Voice The Auto ID feature alerts a hearing person that you are calling from a TTY. It automatically sends a series of audible tones over the telephone line every few seconds. This helps people like 911 operators quickly recognize a TTY call.
1. Press Options . CODE < AUTOMATIC> is displayed. What items are programmed by the Printer button? All of the settings that affect how your printouts look are programmed with the Printer button. You have choices about the size of the font and the way conversations are printed. With this button, you can also choose to print all the items of a particular type such as all the Auto-Answer messages currently in memory. Print Font Usually, the Superprint Pro80 LVD prints everything in bold letters.
4. Press Esc to save this setting and move to the next option in the menu, or press to exit the Options menu without making any changes.
THE PRINTER BUTTON Print Case Usually, what you type is printed in lower case letters and what is typed by the person on the other end of the line is printed in upper case letters. With the Print Case option you can also choose to have printing appear in either all upper case or all lower case. 1. Hold down the Program key and press Printer . PRINT FONT is displayed. 2. Press to scroll through the options until PRINT CASE is displayed. 3. Press the Spacebar to change the setting. 4.
CHAPTER 11 USING CODES COMMUNICATION CODES TTYs communicate with each other using a kind of “language” which is called a “communication protocol” or “code.” The Superprint Pro80 LVD uses three different communication codes: Turbo Code®, Baudot and ASCII (optional). The Superprint Pro80 LVD automatically decides which code to use while communicating with other TTYs. It can tell what codes the other TTY uses and selects the most appropriate code.
Selecting Turbo Lock To make sure that you are using Turbo Code with a call, you may “lock” your unit in Turbo Code by selecting Turbo Lock: 1. Press Options . CODE < AUTOMATIC> is displayed. 2. Press the Spacebar to change the option to . Then, press Enter . TURBO LOCK is displayed. 3. Press the Spacebar to change the option to . Then, press Enter . ** TURBO LOCK ON ** is displayed. 4. Press Esc to exit the Options menu. BAUDOT CODE 1. 2. 3. 4. 5. Press Options .
5. 6. For each option, you can press the to change the setting. Then, press Enter to save it. The next option will be displayed. Press Esc to exit the ASCII Options at any time. ASCII Options ASCII (ORIGINATE/ANSWER) Determines which machine is calling and which one is answering. This usually happens automatically. However, if you are manually setting up ASCII, select ORIGINATE if you are going to be the person placing the call and select ANSWER if you are going to be receiving ASCII calls.
TROUBLESHOOTING ASCII CALLS If you do not receive a clear message during an ASCII call, try: • Changing the parity setting to correct garbled strings of text. • Changing the duplex setting to correct no characters or double characters appearing when you type. • Changing the baud rate (110 or 300). • Changing the ASCII (ORIGINATE/ANSWER) setting. If the code option is set to automatic and your Superprint Pro80 LVD loses the ASCII connection, NO ASCII CONNECTION is displayed and Baudot is used.
CHAPTER 12 CARE & REPAIR Ordinary care of your Superprint Pro80 LVD includes replacing the printer paper and replacing the batteries. If you have any other problems, you may be able to solve them by reading the Troubleshooting section of this manual. Besides the printer paper and batteries, the Superprint Pro80 LVD has no other userserviceable parts. Any repair work should be done by a qualified service person.
CAUTION! ✔ Use only the type and size battery specified in the instructions for your unit. NEVER USE NiMH OR ALKALINE RECHARGEABLE BATTERIES. ✔ Do not dispose of the batteries in a fire. Cells may explode. Check local codes for possible special disposal instructions. ✔ Do not open or mutilate the batteries. Battery electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed.
Replacing the batteries Replace the batteries every two or three years, or when they run down in less than 15 minutes and exercising them does not help. Use only AA, NiCad rechargeable batteries. NiMH and alkaline rechargeable batteries will damage the Superprint Pro80 LVD if it is plugged in. NiMH batteries require their own recharger. If you unplug the Superprint Pro80 LVD and remove the batteries for more than 12 hours, all memory will be erased.
CLEARING ALL MEMORY Important! Are you sure you want clear the memory Cleared memory cannot be retrieved. You may wish to print out the Directory or other saved items first (see “The Printer Button” on page 54). You can clear all conversations, memos, Directory entries, and Auto-Answer messages at one time. Follow these steps to clear all memories: 1. Press Clear . CLEAR is displayed. 2. Press Spacebar until you see . 3. Press Enter . CLEAR ALL MEM is displayed. 4.
REPAIR If your Superprint Pro80 LVD is not working, we may be able to help you solve the problem over the telephone. Call Ultratec at the number on the inside front cover. Follow these steps if you need to send the Superprint Pro80 LVD to our repair center: 1. 2. 3. 4. Pack it in the original shipping carton or a similar sturdy box. Include a note that describes the problem. The note will help our technicians find the problem. Insure the Superprint Pro80 LVD for shipment.
Some characters are not being sent. Because Baudot code does not support special characters, it does not recognize some of the “shift” characters on the top row of a TTY (example: @ # $ % ^ & * _ < >). To type these characters (such as in an email address) make sure your call is connected in Turbo Code (see “About Turbo Code” on page 59). Printer Problems The printer does not work. Be sure the printer is on by pressing Printer .
CHAPTER 13 SPECIFICATIONS Code, ASCII or Baudot) Baudot Code: Size - 12.25" x 9.25" x 2.5" 45.5 and 50 baud Weight - 3.5 lbs. with batteries Sensitivity: -45 dbm Power Output: -10 dbm AC adapter - 10VDC, 1500 mA Turbo Code: AC adapter is UL/CSA listed 100 baud (average) 7 data bits The six, AA NiCad rechargeable batteries are userreplaceable. They power the unit for approximately 15 ASCII Code (optional): minutes.
FCC information This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference with the radio and television reception. The Superprint Pro80 LVD has been tested and found to comply with the specifications for a Class B computing device in accordance with the specifications in Subpart J of Part 15 of the FCC Rules.
INDUSTRY CANADA WARNINGS AVIS D'INDUSTRIE CANADA NOTICE: The Industry Canada Label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user's satisfaction.
7 2 • S P E C I F I C AT I O N S
INDEX I INDEX 3-Way Calling…2, 29 AC adapter…9, 62, 66-67 jack…5, 9 Adapter, see AC adapter Address repair…65 Ultratec…inside front cover Announcer, see Voice Announcer and Relay Voice Announcer Answering a call…19 ASCII…51, 57-58, 60, 67 changing options…58-59 seek time…59 troubleshooting…60 Auto ID about…2, 52 turning on and off…52 Auto-Answer…35-38 about…2, 35 button…1, 6, 36-38 clearing…64 memory for…36, 64, 67 outgoing message…37 password…38 printing messages…36, 54 Relay Voice Announcer…38 remote m
Relay…28 special requirements…18 tone…10, 53, 67 touchtone…10, 53, 67 troubleshooting…65 Directory adding to…33 clearing…34, 64 dialing from…14 looking up entries in…14 memory for…2 number of entries stored…33, 67 printing entries…55 Duplex…59 Emergency button…1, 6, 27 Esc, see Escape (Esc) button Escape (Esc) button…1, 6 Etiquette, see Conversation etiquette Flasher, see Signaler GA, see Conversation etiquette Greeting button…1, 6 editing…23 using…23 Hook Flash, see Dialing, special requirements Interrupt…
Signal Light…4, 18 Signaler…3, 9-10 SK, see Conversation etiquette Special Calling Options…2 Special Function buttons…1, 4, 6, see also specific buttons Sticky Keys…56 TDD…1 Telephone connecting…3, 5, 9-10 line…8, 10, 18, 65, 68 Telephone numbers, see Dialing or Directory Text telephone…1 Time, see Date and time Toll Saver…37-38 Tone, see Dialing Touchtone, see Dialing Transferring a call…2, 19, 30 Troubleshooting…65 TS, see Toll Saver TTY…1 Turbo Code…51, 57, 66-67 about…1, 57 interrupt…1, 22, 57 Turbo Cod
QUICK REFERENCE CONVERSATION ETIQUETTE Below are some procedures, shortcuts and abbreviations that are commonly used in TTY conversations. GA “go ahead.” When you are done typing, type “GA” (or press GA ) to let the other person know you are done and that they can start typing. GA OR SK “go ahead or stop keying” When you are ready to end the conversation, “GA OR SK” lets the other person know you are finished but that they can add any last words before ending the conversation.