Buying Guide

SHOP ANY TIME, ANYWHERE
ONLINE homedepot.com/carpet
IN THE STORE 1,9 7 0
+
The Home Depot locations nationwide
FOLLOW THE HOME DEPOT
COMMUNITY
COMMUNITY
COMMUNITY
PROFESSIONAL
INSTALLATION BACKED
BY THE HOME DEPOT
5-star installation satisfaction—
read our reviews at homedepot.com/carpetinstall
QUICK-INSTALL OPTIONS
■
Carpet from The Home Depot
installs quickly and with no
fuss. Select styles and colors can
be installed seven business days
after measurement and payment
are completed. In many stores,
certain carpet options can be
installed even sooner—look for
our 72-Hour or 7-Day selections.
LIFETIME INSTALLATION
WARRANTY
■
The Home Depot stands
behind all quality installations
performed by our network
of independent fl ooring
professionals. These insured,
licensed (where applicable)
and certi ed specialists have
been selected for providing
craftsmanship and customer
service that meets or exceeds
industry standards.
PROVEN CUSTOMER
SATISFACTION
■
Customers give our
installation services a 5-star
satisfaction rating, with 9 out
of 10 customers reporting they
were “Completely Satis ed”
(Voice of Customer Survey,
March 2013).
◊
All installation services provided by insured, licensed
(where applicable) and background screened
independent contractor The Home Depot Authorized
Service Providers. License numbers held by or on
behalf of Home Depot U.S.A., Inc. available at
homedepot.com/licensenumbers or at the
Special Services Desk in The Home Depot Store.
Installation services not available in all areas.
DIGITAL MEASUREMENT
TECHNOLOGY
■
We are the only retailer to offer
advanced digital measurement
technology to our customers.
Our technicians use proven digital
measurement pads to quickly and
accurately map your installation.
Digital measurement pads are ideal
to optimize your  oor-plan layout.
SATISFACTION
INSTALLED DAILY
★★★★★
Read Our Reviews at
homedepot.com/carpetinstall
❯
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INSTALLATION SOLUTIONS
TOTAL LOWEST PROJECT PRICE—GUARANTEED
♦
We'll beat any comparable product + installation quote by 10%—no one takes you from selection to installation for less.
CARPET CARE & MAINTENANCE
To maintain the appearance of your new carpet, please follow the directions below:
■
Vacuum frequently—Minimum of two times per week using a vacuum certi ed through the Carpet and Rug Institute (CRI) Seal of Approval/
Green Label Cleaner Program. Visit www.carpet-rug.org for details and listings.
■
Clean spills promptly—Scoop up as much of the spill as possible, then blot the area with a white cloth and warm water (avoid rubbing).
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Professional cleaning using a hot water extraction cleaning method is required every 12–18 months for coverage of limited warranties.
■
SoftSpring
™
collection—Because the  bers are so soft and plush, the total surface density is much lower. This creates a more complete seal for
a vacuum cleaner head, increasing suction at the point of contact with the carpet surface. The farther the vacuum head sinks into the carpet, the
greater the suction and dif culty in maneuvering the machine. SoftSpring
™
carpets require a gentler cleaning action so as to avoid unnecessary wear.
Be aware that some vacuums have overly aggressive action which may damage the surface of your carpet. For additional care and maintenance
details for your carpet, please visit www.carpet-rug.org.
LIMITED STAIN & SOIL WARRANTY
**During the warranty life, if a covered stain cannot be removed using the above directions (including professional cleaning), The Home Depot will coordinate
replacement for the affected area only with identical carpet or carpet of comparable value. Stain warranties are limited to stains caused by most common foods and
beverages. Soil warranties are limited to color changes caused by the accumulation of dirt (result of foot traf c from normal household use).
Stain and Soil Warranties exclude:
■
Non-food and non-beverage substances including, but not limited to: cosmetics, bleaches, inks, etc.
■
Foods and beverages that contain strongly-colored dyes including, but not limited to: mustard, coffee, herbal tea, curry powder, turmeric, etc.
■
Pet or human stains such as vomit, blood, urine, etc. (pet urine is included for Platinum Plus
®
and Premium warranty level products)
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Foot traf c deposits such as, but not limited to: grease, asphalt, tar, soot, cement, etc.
■
Carpets installed in rental properties.
■
Color changes due to fading.
EXCLUSIVE LIFEPROOF STAIN & SOIL WARRANTY
■
If permanent staining should occur that cannot be removed using recommended methods by a certi ed carpet-care professional, The Home Depot will handle such
claims as stated above in the Limited Stain & Soil Warranty, but with the limited exclusions detailed below.
LifeProof Stain and Soil Warranties exclude:
■
Damage caused by oil or wax-based substances, including paint and other non-household products.
WARRANTY DETAILS
The Home Depot warranties provide peace of mind
with every carpet purchase.
WARRANTY DETAILS
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