Product Warranty

Problem Solution
Red Seal LED
Flashing
• Unit is overheated. Always allow 20 seconds between seals. Under heavy
usage, appliance will shut off automatically and Red Light will flash. Wait
for 20 min. for unit to cool off.
• Always wait 20 seconds between seals.
• Latch has been left in OPERATE position: Gaskets may be compressed.
Unlatch and allow 10 to 20 minutes for Gaskets to expand.
• Vacuum pump running more than 120 seconds. Under heavy usage,
appliance will shut off automatically and Red Light will flash. See next
section Vacuum Pump is running, but bag is not evacuating.
Vacuum Pump is
running, but bag
is not evacuating
• If making a bag from a roll, make sure one end of bag is sealed. See How
to Make a Bag from a FoodSaver
®
Vacuum Sealing Roll.
• Adjust the bag and try again. Make sure the open end of the bag in down
inside the vacuum channel.
• Check for wrinkles in bag along Sealing Strip. To prevent wrinkles in the
seal, gently stretch bag flat while inserting bag into Vacuum Channel.
• Open unit and make sure Gaskets are inserted properly and there are no
foreign objects, dirt or debris on the Upper or Lower Gasket (See Care and
Cleaning).
• Latch has been left in OPERATE position: Gaskets may be compressed.
Unlatch and allow 10 to 20 minutes for Gaskets to expand.
• Make sure the accessory hose is not attached to accessory port.
• Make sure the lid is latched down all the way. If the Latch does not catch
the lid and bring it down, there will be a leak between the Gaskets.
Gasket is loose or
has a tear
• Take out the gasket, clean it and reinsert the Gasket into the Vacuum
Channel (See Care and Cleaning).
• Call 877-777-8042 or visit website for replacement.
Bag is not sealing
properly
• Too much liquid in bag, freeze before vacuuming.
• Check for food debris around seal area. If present, Take out the gasket,
clean it and reinsert the Gasket into the Vacuum Channel (See Care and
Cleaning).
• Bag has wrinkles: To prevent wrinkles in the seal, gently stretch bag flat
while inserting bag into Vacuum Channel.
No lights on the
control panel
• Make sure unit is plugged in.
• Make sure wall outlet is functional.
• Make sure lid is all the way down, and the Latch is in the
OPERATE position.
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Troubleshooting
TROUBLESHOOTING