Product Warranty

17Customer Service: 1 (877) 777-8042
Problem
Solution
Nothing happens
when Latch is closed
and Button is pressed
Make sure unit is plugged in.
Make sure wall outlet is functional.
Open Latch, make sure lid is all the way down, re-latch lid.
Cannot insert bag
into machine
Make sure there is enough bag material to reach center of drip tray. Always
allow three inches (7.62 mm) extra space to allow the bag to seal tightly
around food contents.
Gently stretch bag flat while inserting. Insert bag CURL DOWN into Vacuum
Channel.
Air was removed from
the bag, but now air
has re-entered
Examine the seal. A wrinkle along the seal may cause air to re-enter the
bag. To prevent wrinkles in the seal, gently stretch bag flat while inserting
bag into Vacuum Channel.
Sometimes moisture or food material (such as juices, grease, crumbs,
powders, etc.) along seal prevents bag from sealing properly. Cut bag open,
wipe top inside of bag and reseal.
Sharp food items may have punctured bag. Use a new bag if there is a
hole. Cover sharp food items with a soft cushioning material, such as a
paper towel, and reseal.
Fermentation or the release of natural gases from inside the foods may
have occurred. When this happens, food may have begun to spoil and
should be discarded.
Bag melts Sealing Strip may have become too hot. Always wait at least 20 seconds
for appliance to cool down before you vacuum seal another item.
Use FoodSaver
®
brand bags. Our FoodSaver
®
Bags and Rolls are specially
designed for FoodSaver
®
units.
If you need further
assistance:
Call Consumer Services at 1-877-777-8042.
For additional tips and answers to frequently asked questions,
go to www.foodsaver.com and click the “Service & Support tab.
Container does not
vacuum
The lid of the container must be correctly placed on and
aligned to the container
Assure the green end of the accessory cable marked TO SEALER
is pushed into the unit until you hear it “click”
Firmly press the remaining grey end marked TO ACCESSORY
into the container
Assure side handle is turned to OPERATE
Press the Vacuum and Seal button
Troubleshooting (cont.)
TROUBLESHOOTING