Installation Guide
Eccotemp Systems ,LLC
Limited Warranty Information
Model (s) 45HI-LP, 45HI-NG, 45H-LP, 45H-NG
Eccotemp hereby warrants this product to be free of material defects in materials and workmanship when
installed and operated according to Eccotemp’s installation and operating instructions. This Limited Warranty
extends to the original purchaser and subsequent owners, but only while the product remains as the site of the
original installation. This Limited Warranty terminates if moved or reinstalled at a new location. There are no
warranties, express or implied made or given other than contained in this Limited Warranty. No agent, employee
or representative of Eccotemp has any authority to bind Eccotemp to any representation or warranty concerning
the Product not contained in this Limited Warranty. Eccotemp reserves the right and authority to change, modify or
alter this warranty at any given time.
Except as expressly set forth herein, THERE ARE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING, WITHOUT LIMITATION, AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
WITH RESPECT TO ANY GOODS SOLD HEREUNDER. BUYER’S EXCLUSIVE REMEDY IS LIMITED TO REPAIR OR
REPLACEMENT OF THE GOODS SOLD, AT ECCOTEMP’S DISCRETION. ECCOTEMP SHALL NOT BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Limited Warranty Period
This Warranty is extended by Eccotemp Systems to the Owner. This warranty takes effect on the date of
installation of the Product or 30 days after the date of purchase, whichever occurs rst, and is effective until the
specied anniversary of such date as follows:
1) Limited Five-Year replacement (years 1 through 5) of defective parts other than the heat exchanger- Labor not
included.
2) Limited additional Ten-Year replacement (years 1 through 10) on the heat exchanger when the Product is used in
a single-family dwelling – Labor not included.
3) Limited additional Two-Year replacement (years 1 through 2) on the heat exchanger when the Product is used for
commercial capacity, if it is used in other than a single family dwelling, or if the Product is supplied with pre-heated
or circulated water – labor not included.
1. Total Ten-Year (Years 1 through 10) or 6,500 operational (burn) hours recorded by the water heater, whichever
occurs rst.
Item Period of Coverage
Heat Exchanger 10 years
All other parts 5 years
Coverage’s are void if the unit is used in a hot water circulation loop, in series with a circulation system or where an
on-demand recirculation system is not incorporated.
Owner is responsible for all other costs incidental to repair such as labor, shipping, delivery and permits. Proof of
purchase required. Products repaired will be covered under this Limited Warranty for the remainder of term of the
original purchase.
Shipping Related Costs:
Within the rst 30 days of purchase, Eccotemp will cover all ground shipping costs for warranty related issues,
excluding AK, HI, Canada, and any location outside of the continental US. After the rst 30 days of purchase,
Eccotemp will cover all ground non expedited shipping costs to the customer for warranty related issues,
excluding AK, HI, Canada, and any location outside of the continental US. After the rst 30 days of purchase, the
customer is responsible for all shipping to Eccotemp, regardless of reason or circumstance. The method for
warranty related shipping will be Ground equivalent with the provider of Eccotemp’s choosing.
AK, HI, Canada, and any location outside of the continental US, will be responsible for all shipping costs, regardless
of reason or circumstance.
All shipments of any type of product coming to Eccotemp for any reason must have an RGA for any repairs to be
made. Please contact Eccotemp to obtain an RGA number prior to shipping anything to Eccotemp. Failure to do so
could result in loss of product. Eccotemp will not be responsible for replacement due to loss or damage if these
steps are not properly followed.