Warranty

ENGLISH

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CONDITIONS OF WARRANTY

The Ceramic series by Louisiana Grills, manufactured by Dansons

Inc., carries a Limited Lifetime Warranty from the date of sale by the

original owner only.

The warranty coverage begins on the original date of purchase and

proof of date of purchase, or copy of original bill of sale, is required

to validate the warranty.

CERAMIC PARTS

Dansons carries a Limited Lifetime Warranty on all ceramic parts used

to manufacture the ceramic charcoal barbecue. Dansons warrants

that all part(s) are free of defects in material and workmanship, for

the length of use and ownership of the original purchaser.

Warranty does not cover damage from wear and tear, such as

scratches, dents, dings, chips or minor cosmetic cracks. These

aesthetic changes of the grill do not affect its performance.

Upon close inspection, the finish of your ceramic charcoal barbecue

may appear to have crack lines. This is not cracking of the ceramic.

This is known as crazing and is caused by the different expansion

rates between the glaze finish and the clay.

The spider-web pattern of cracking is

different from a break in the aspect that

it cannot be felt on the surface, unless

using a fingernail; however, it does

become more visually apparent when

the surface is dusty or magnified. While

these may appear as imperfections,

crazing does not affect the performance or life span of your ceramic

charcoal barbecue; therefore, not a warranty issue. The process of

crazing effectively increases the toughness of the unit.

During the term of the limited warranty, Dansons’ obligation shall be

limited to furnishing a replacement for covered, failed components,

F.O.B. point of shipment.

METAL & CAST-IRON PARTS

Dansons carries a five year warranty on all metal and cast iron parts

used to manufacture the ceramic charcoal barbecue. Dansons warrants

that all part(s) are free of defects in material and workmanship, for

the length of use and ownership of the original purchaser.

High temperatures, excessive humidity, chlorine, industrial fumes,

chemicals, fertilizers, lawn pesticides and salt are some of the

substances that can affect metal parts. For these reasons, the

warranty does not cover rust or oxidization.

Kindly refer to your manual for proper cleaning and maintenance

of your ceramic charcoal barbecue. Dansons recommends that you

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WARRANTY & SERVICE CONDITIONS OF WARRANTY The Ceramic series by Louisiana Grills, manufactured by Dansons Inc., carries a Limited Lifetime Warranty from the date of sale by the original owner only. ENGLISH The warranty coverage begins on the original date of purchase and proof of date of purchase, or copy of original bill of sale, is required to validate the warranty. CERAMIC PARTS Dansons carries a Limited Lifetime Warranty on all ceramic parts used to manufacture the ceramic charcoal barbecue.
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WOOD PARTS Dansons carries a one year warranty on all wood and composite components used to manufacture the ceramic charcoal barbecue. Warranty does not cover cosmetic or color changes, weathering or cracks, unless there is a loss of structural integrity. Refer to your Instruction Manual’s section for proper care of wood products. Warranty does not cover damage from wear and tear, such as scratches, dents, dings, chips or minor cosmetic cracks.
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with your local dealer. Many dealers do stock parts and are trained to repair your grill. For service, repair or replacement of your in-warranty parts, please be prepared to supply the following information: 1. Copy of the bill of sale. 2. Purchaser’s name, date of purchase, and model number of the ceramic charcoal barbecue purchased. 3. An accurate description of the problem. ENGLISH If for any reason, you do not have a local dealer, Dansons Inc.