Installation Guide

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ACACIA Limited Warranty/ Liability
Products to which this limited warranty applies:
This limited warranty applies to the following models of your newly purchased ACACIA Gazebo: All 12ft x 12ft
& 14ft x 14ft dual canopy designed versions of these Gazebos. This limited warranty applies only to
purchases made in any province of Canada except for Yukon Territory, Nunavut, or Northwest Territories or
in any of the 50 States of the USA (and the District of Columbia) except for Hawaii and Alaska. This limited
warranty applies to the original purchaser of the product only and is not transferable.
What this limited warranty covers and for how long:
Products covered by this limited warranty have been tested and inspected prior to shipment and, subject to the
provisions of this warranty, Riverstone Industries warrants such products to be free from defects in material
and workmanship for a period of 1 year from the date of the first purchase of such products.
The limited 10-year warranty period for ACACIA GAZEBO FRAMES also applies to any implied warranties that
may exist under applicable law. Some jurisdictions do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to the purchaser.
The limited warranty for the gazebo canopies follows the same guidelines as above and is covered for a 7-year
time span.
What this limited warranty does not cover:
This limited warranty does not apply to products that have been repaired (except by Riverstone Industries or
its authorized service representatives) or otherwise altered. This limited warranty does further not apply
to defects resulting from misuse, abuse, accident, neglect, incorrect installation, improper maintenance or
handling, or operation with an incorrect power source.
Riverstone Industries is not responsible for personal time lost or paid for during
the construction of its products due to missing or defective parts.
What you must do to get service under this limited warranty:
Defects must be brought to the attention of Riverstone Industries Technical Service by contacting Riverstone
Industries at [e-mail] or 612-RVR-STNE (787-7863). Please have proof of purchase,
catalog/model and serial numbers available when calling. Limited warranty service requires a proof of
purchase of the product.
What Riverstone Industries will do in the event of a defect:
In the event a product or part covered by this limited warranty is proven to be defective in material or
workmanship during the 10-year limited warranty period for products, you have the following rights:
Riverstone Industries will in its sole discretion either repair or replace such defective product or part without
charge. If Riverstone Industries is unable to repair or replace such product or part, or if repair or replacement
is not commercially practicable or cannot be timely made, Riverstone Industries may, in lieu of repair or
replacement, choose to refund the purchase price for such product or part.
Limited warranty service will be performed solely by dealers or service agents of Riverstone Industries authorized
to provide limited warranty services.