Installation Guide

Nothing – If the front light never turns on, check that the
terminals on the back of your Ring Doorbell are
connected to your doorbell wires and that your doorbell
system meets the necessary power requirements (16
volts AC at 30 VA). For more information, see “I’ve
Installed my Ring, But it Won’t Turn On” in this section.
I Can’t Find the Temporary Ring Wi-Fi Network on
my Device
Sometimes your device may fail to pick up the temporary Ring
network. If this happens, go to your phone settings, turn off your Wi-Fi
connection, wait 30 seconds and turn it back on. If the Ring network
still fails to appear, ensure that your Ring Doorbell is connected
to your doorbell wires and that your doorbell system meets the
necessary power requirements (16 volts AC at ~30 VA).
If none of the above helped, try one or more of these steps…
• Turn off cellular data and Bluetooth on your mobile device and
try again. You can turn them back on once you’ve completed the
setup process.
• Try performing setup on a different mobile device.
• Unplug your modem (and Wi-Fi router, if they are separate) for 40
seconds, then reconnect power and repeat the setup process.
• Perform a hard reset on your Ring Doorbell by holding down the
setup button for 15 seconds. Wait 30 seconds, then repeat the
setup process.
5. Troubleshooting