Warranty

KEEP THIS HALF
FOR YOUR RECORDS
LIFETIME HOME-USE WARRANTY
STORE PURCHASED FROM_________________________________________________
CITY___________________________________STATE__________ZIP________________
SERIAL NO._______________________________________________________________
MODEL________________________________________PRICE_____________________
DATE OF INSTALLATION_________________________
SIGNATURE_______________________________________________________________
NAME OF PURCHASER_________________________________________________
ADDRESS_____________________________________________________________
CITY___________________________________STATE_________ZIP_____________
PHONE_______________________________________________________________
EMAIL__________________________________FAX___________________________
___ Magazine
___ Newspaper Ad
___ Mail Order Catalog
___ Radio or TV Ad
___ Friend or Relative
___1 ___2 ___3 or more
___1 ___2 ___3 ___4+
___1 ___2 ___3 ___4+
___ Male ___ Female ___ Both
___ VERY SATISFIED
___ SOMEWHAT DISSATISFIED
___ SOMEWHAT SATISFIED
___ VERY DISSATISFIED
___ Dealer
___ Yellow Pages
___ Endurance Web site
___ Other Web site
___ Other
1. How did you first learn about Endurance treadmills?
5. Did the salesperson offer financing arrangements?
If “NO” would you have liked a financing option?
comments____________________________________________
____________________________________________________
____________________________________________________
1. ______________________________________
2. ______________________________________
2. Including yourself, how many people will regularly use
the Endurance treadmill?
3. Will the primary user(s) be:
4. How would you rate your satisfaction with the
salesperson where you bought your treadmill?
6. How many stores did you visit before purchasing your
Endurance treadmill?
9. What were the two most important features
that have influenced you to buy this product?
10. Do you have intentions to buy any of the
following products within the next year?
11. Do you currently belong to a health club?
12. Your Age Group:
13. What group best represents your
family income?
14. Would your recommended an Endurance
treadmill to a friend or colleague?
7. How many times did you visit the store where you made
your purchase?
8. Why did you purchase an Endurance treadmill?
(check all that apply)
Helped you select a treadmill?
Knowledgeable about Endurance treadmills?
Provided clear explanation of features and benefits?
Were you shown a number of Endurance models?
Were the Endurance warranty and maintenance
schedule explained to you?
Were treadbelt tracking, tensioning and deck
lubrication explained to you?
___ YES ___ NO
___ YES ___ NO
___ YES ___ NO
___ YES ___ NO
___ YES ___ NO
___ YES ___ NO
__ Design / Appearance
__ Dealer Recommendation
__ Price
__ Ease of Operation
__ Quality Construction
__ Size
__ Reputation
__ Quiet Operation
__ Warranty
__ Friend / Family Recommendation
__ Other
__ Stationary Bike
__ Home Gym
__ Free Weight Equip.
__ Elliptical Machine
___ less than $50,000
___ $50,000 - $74,999
___ $75,000 _ $99,999
___ Under 25
___ 25-34
___ 35-44
___ 45-54
___ 55-64
___ 65-74
___ 75+
__ Ski Machine
__ Stair Climber
__ Rower
__ Other
PLEASE FILL OUT AND RETURN TO ENDURANCE IN ORDER TO REGISTER YOUR TREADMILL FOR WARRANTY
LIFETIME HOME-USE WARRANTY REGISTRATION
___YES ___ NO
___YES ___ NO
___YES ___ NO
___YES ___ NO
___ $100,000 - $149,999
___ over $150,000
The information provided on this questionnaire is used by Endurance, Inc. and is not distributed to any other individuals or agencies regardless of purpose.
Endurance hopes you enjoy using your new treadmill for many years to come. Thank You!
CONDITIONS
1. This Lifetime Warranty applies only to the original owner and
only extends the warranty to cover the cost of parts repair or
replacement and does not include freight charges associated
therewith. Proof of purchase must be demonstrated.
2. Labor is covered for a period of one (1) year from date of sale
and is not a part of the Lifetime Warranty.
3. Labor coverage is provided only if the work is done by an
authorized Endurance dealer or the Endurance factory.
4. During the labor coverage period, Endurance compensates
authorized Endurance dealers for warranty trips within their normal
service area to make repairs at the customerʼs location. You may
be charged a travel charge outside the normal service area.
5. This warranty applies to residential use only, and is
void if this product is used in a non-residential environment.
This warranty is subject to, and valid only in accordance with
the conditions set forth below:
Endurance warrants all treadmills as follows:
6. This warranty does not cover customer instruction, installation, set up,
or adjustments. Note that treadbelt tensioning and tracking
are the responsibility of the user and are not covered by this
warranty. User is also responsible for reasonable and necessary
maintenance. Reasonable and necessary maintenance includes
treadbelt tracking and tensioning as well as proper lubrication of the
running deck and treadbelt area as specified in the ownerʼs manual.
Failure to maintain proper treadbelt tracking, tensioning, and
lubrication of the treadmill deck will void this warranty.
7. This warranty does not cover damage or equipment failure caused
by, or resulting from accident, misuse, abuse, improper assembly or
installation, non-authorized modification, or failure to provide
reasonable and necessary care as outlined in the ownerʼs manual.
8. This warranty will not be extended to any product whose serial
number has been removed, altered, or defaced.
9. This warranty does not cover service calls made to instruct owners
on how to operate the treadmill or to instruct owners as to proper
treadbelt tracking and / or tensioning.
10.Floor models and demonstration units shall carry a Lifetime
Home-Use Warranty on Frame, Parts, Electronics and Wear
Items - but will not be covered for any labor charges.
11.This warranty is valid only in the United States and Canada.
12.This warranty protection can be obtained by contacting the
authorized dealer from whom you purchased this product, or
by contacting Endurance directly:
This warranty becomes VALID ONLY if the Lifetime Home-Use Warranty Registration
form is completely filled in, signed by the original purchaser and mailed to Endurance
WITHIN 10 DAYS of the purchaserʼs receipt of the treadmill.
Thank you for purchasing an Endurance Treadmill. To validate the Endurance Lifetime
Home-Use Warranty, please have the purchaser of the treadmill complete the following
information and return to Endurance within 10 days from the date of sale.
Keep this half with a copy of your original bill of sale.
This will help process warranty claims if necessary.
Keep this half with a copy of your original bill of sale.
This will help process warranty claims if necessary.
Endurance
Warranty Department
1900 S. Des Plaines Ave.
Forest Park, IL 60130
Phone: [phone]
Fax:
[e-mail]
Treadmill Frame
Treadmill Parts
Treadmill Electronics
Treadmill Wear Items
Labor
LIFETIME
5 Years
2Years
6 Months
1 Year
1-708-427-3598
The undersigned hereby acknowledges receipt of the Endurance Lifetime Home-Use
Warranty and affirms that the date of purchase was________________, 20________.
I have read and understand the conditions and terms of the Endurance Lifetime
Home-Use Warranty in its entirety. Also, I understand that treadbelt tracking, tensioning
and deck lubrication are my responsibility.