Warranty

ManualsBrandsUnbranded ManualsDoors & Windows80 in. x 36 in. Still Waters Black Aluminum Hinged Screen Door

10/6/2017

PCA PRODUCTS, INC. LIFETIME LIMITED PRODUCT WARRANTY

LIFETIME LIMITED PRODUCT WARRANTY

Subject to the conditions, exclusions and limitations stated herein, PCA warrants that its PCA

Doors and Zeus Doors, subject to the provisions, conditions, limitations and exclusions set forth

herein, will be free from flaking, blistering or peeling of the finish due to defects in materials

and workmanship. This warranty applies only to the first individual consumer who purchases

the screen door for installation purposes (“Customer”) and is limited in duration to the

appropriate Warranty Period as defined herein.

HARDWARE LIMITED PRODUCT WARRANTY

Subject to the conditions, exclusions and limitations stated herein, PCA warrants that its

hardware, subject to the provisions, conditions, limitations and exclusions set forth herein, will

be free from defects in materials and workmanship, will meet its specifications and will perform

as represented by PCA. This warranty applies only to the first individual consumer who

purchases the hardware for installation purposes (“Customer”) and is limited in duration to the

appropriate Warranty Period as defined herein.

INSPECTION UPON RECEIPT AND NOTICE

Customer is responsible for inspecting the product immediately upon its receipt. PCA will have

no warranty obligation with respect to any defect that was reasonable discoverable upon

inspection prior to installation, once the product has been installed. For any claimed defect,

Customer was follow the Warranty Claim Procedure set forth herein.

WARRANTY CLAIM PROCEDURE

If, within the applicable Warranty Period, the Customer discovers a defect in a product covered

by a limited warranty provided hereunder, the Customer must follow this procedure:

1. The Customer must document the defect with reasonably detailed digital

photographs clearly showing the purported defect and a written warranty claim

submitted to the dealer from whom the product was purchased (in the event that

Customer is unable to contact the dealer from whom the product was purchased, or

in the event of any issues regarding the submission of warranty claims with the

dealer, Customer may contact PCA at the following email address:

pcawarranty@pcaproducts.com);

2. The written claim must contain, at a minimum: i) full identification of the product to

which the claim pertains – product description/name, product model number, size,

and finish; ii) full identification of purchase information – dealer, date of purchase,

date of delivery to or receipt by customer, and purchase receipt; iii) a complete

Summary of content (5 pages)

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PCA PRODUCTS, INC. LIFETIME LIMITED PRODUCT WARRANTY LIFETIME LIMITED PRODUCT WARRANTY Subject to the conditions, exclusions and limitations stated herein, PCA warrants that its PCA Doors and Zeus Doors, subject to the provisions, conditions, limitations and exclusions set forth herein, will be free from flaking, blistering or peeling of the finish due to defects in materials and workmanship.
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description of each purported defect (with supporting photographic documentation); and iv) the current address at which the product is located; 3. The written claim and photographs must be submitted prior to expiration of any applicable Warranty Period and within thirty (30) days of receipt of the product by Customer for any defect reasonably discoverable upon inspection or thirty (30) days from discovery in the event of identification of any other defect; and 4.
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Non-Residential/Commercial Applications Warranty Periods: Where the structure in which the product is installed is not a single-family residence occupied by the Customer, is owned by any entity other than an individual Customer, or is otherwise used in any manner for commercial, industrial or rental purposes, the Warranty Period shall begin on the date of purchase by the Customer and shall be as follows:    PCA-branded screen doors (“PCA Doors”), the shorter of 3 years or for so long as the original Cus
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responsibility of the Customer. The remaining term of the original warranty shall apply to any repaired or replaced product provided hereunder. LIMITATION OF LIABILITY THE REMEDIES SET FORTH IN WRITING HEREIN ARE THE SOLE AND EXCLUSIVE REMEDIES FOR THE PRODUCTS.
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mesh following original delivery to the dealer; ii) improper handling, storage, delivery or installation; iii) failure to follow all installation, operation and maintenance instructions or guidelines, including but not limited to, pressure washing or exposure to harsh chemicals or cleaning products; iv) any modification to the product; v) abuse or improper use of the product; vi) the product is painted or otherwise has a finished applied subsequent to its delivery by PCA to dealer; vii) normal wear and tear