Warranty

that such disclaimer is not valid under applicable law, any implied warranty shall be
coextensive in duration with this warranty.
What This Warranty Does Not Cover: This warranty does not cover any problems or
damage which result from improper transportation, improper assembly, improper
installation, mishandling, misuse, abuse, neglect, abnormal use, improper maintenance,
non-WGW repairs, accidents, or acts of God, such as hurricanes, fire, earthquakes or
floods, or acts of terrorism. This warranty and any applicable implied warranties do not
cover incidental or consequential damages arising from any defects in the product, such
as labor charges for installation or removal of the product or any associated products, or
the cost of repairing walls when a product has been removed. This warranty does not
cover defects or damage caused by normal wear & tear, alterations, environmental
conditions, humidity absorption, or mold. In addition, variations in wood grain, finish
color, paint finish, stain or lacquer finish, aging or other natural wood and stain
characteristics are not considered defects and are not covered by this warranty. Some
states do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you.
How to Obtain Warranty Service: If you need replacement parts or would like to make
a warranty claim, please contact our Customer Service Representative by mail, email,
fax or telephone at the address or phone numbers listed on this page. All warranty
claims must include the model number of the product, copy of the original receipt and
the nature of the problem. In addition, WGW may at its discretion require inspection of
the installation site or authorize the prepaid return of the claimed defective part.
Merchandise not pre-approved for return will not be accepted and the associated claim
not accepted.
Products should be examined for defects prior to installation. This warranty also
does not cover labor charges for installation or removal of the product or any
associated products. If upon inspection you find our product has a damaged or
missing part, in most cases, it will not be necessary to return the unit to the place
of purchase. Please contact WGW customer service to obtain a replacement part.
WG Wood Products, LLC
213 Field End Street
Sarasota, Florida 34240
913-829-6000
www.wgwoodproducts.com