Use and Care Manual

Zenova offers a 3-year warranty on qualifying product. If you

experience any issues with the products’ specified

performance characteristics within 3 years of purchasing the

Zenova FX500 fire extinguisher product, then we’ll replace the

extinguisher previously purchased.

This warranty does not affect any statutory rights you might

have.

There are four easy steps for qualifying for the Zenova

Durability Promise:

STEP 1: PURCHASE

Purchase Zenova FX500, which are clearly labelled with ‘Zenova

Durability Promise’ on the purchase documentation.

www.zenovagroup.com

STEP 2: SAFELY STORE AND USE

Ensure that you carefully follow the advice on the Zenova FX500

Fire Extinguisher (as applicable) label, packaging and website

for suitability, preparation and operation.

STEP 3: REGISTER

You will need to register as a customer on our Zenova Durability

Promise registration portal at

www.zenovagroup/registerpurchase within six (6) months of

your purchase to benefit from the Zenova Durability Promise.

STEP 4: ZENOVA PROMISE

If there is any damage in the form of the extinguisher upon

delivery and prior to installation or the unit does not accord with

its specified performance characteristics within 3 years of your

purchase of the qualifying extinguisher(s) then we will supply

you fresh units to replace the defective extinguisher.

DURABILITY PROMISE

For more information, please see the Zenova Durability

Promise Terms and Conditions.

info@zenovagroup.com+44 (0)1277 288314

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DURABILITY PROMISE Register online Zenova offers a 3-year warranty on qualifying product. If you experience any issues with the products’ specified performance characteristics within 3 years of purchasing the Zenova FX500 fire extinguisher product, then we’ll replace the extinguisher previously purchased. This warranty does not affect any statutory rights you might have.
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DURABILITY PROMISE Terms and Conditions Zenova offers purchasers of those Zenova extinguisher FX500 product with ‘Zenova Durability Promise’ marked on the accompanying documentation (“Qualifying Product”), a limited warranty (“Zenova Durability Promise”), for a period of three (3) years from the date of purchase (“Coverage Period”), against non-conformity with its specified performance characteristics of the Qualifying Product, subject to these terms and conditions.
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DURABILITY PROMISE Terms and Conditions Applications made by Registered Customers will be verified to ensure that the transaction made is a bona fide purchase of a Qualifying Product. Claims made by Registered Customers will be verified to check the paint used and walls and surfaces meet these terms and conditions. The outcome of a Registered Customer’s claim will be communicated within fourteen (14) working days via the email address registered for the Zenova Durability Promise.