Specification

HOUSE OF MOSAICS USE AND CARE GUIDE
Questions call House of Mosaics Customer Service
8 a.m.- 5 p.m. EST, Monday - Friday 888-237-5623
Our mosaics are guaranteed for five years from date of purchase, as long as the following
conditions are met regarding care, installation and maintenance.
OUR LIABILITY TO YOU AS OUR CUSTOMER
1. We only supply the Products for domestic and private use. You agree not to use the product for any
commercial, business or resale purposes, and we have no liability to you for any loss of profit, loss
of business, business interruption, or loss of business opportunity.
2. We do not in any way exclude or limit our liability for:
a) death or personal injury caused by our negligence;
b) fraud or fraudulent misrepresentation;
c) any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet
possession);
d) any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description,
satisfactory quality, fitness for purpose and samples); and
e) defective products under the Consumer Protection Act 1987.
EVENTS OUTSIDE OUR CONTROL
3. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our
obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our
Control is defined below in clause 53.
4. An Event Outside Our Control means any act or event beyond our reasonable control, including
without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot,
invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or
preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural
disaster, or failure of public or private telecommunications networks or impossibility of the use of
railways, shipping, aircraft, motor transport or other means of public or private transport.
5. If an Event Outside Our Control takes place that affects the performance of our obligations under a
Contract:
a) we will contact you as soon as reasonably possible to notify you; and
b) our obligations under a Contract will be suspended and the time for performance of our
obligations will be extended for the duration of the Event Outside Our Control. Where the Event
Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with
you after the Event Outside Our Control is over.
6. You may cancel a Contract affected by an Event Outside Our Control which has continued for more
than 30 days. To cancel please contact us. If you opt to cancel, you will have to return (at our cost)
any relevant Products you have already received and we will refund the price you have paid,
including any delivery charge.