2.4GHz, 802.11 b/g/n USER MANUAL www.Level-Sense.
USER MANUAL Contents About Level Sense Pro ............................ 1.0 'HYLFH 6SHFLȴFDWLRQV ........................ 1.1 Requirements .................................... 1.2 In the Box ........................................... 1.3 Status LEDs ........................................ 1.4 Wiring Panel ....................................... 1.5 Installation ...................................................2.0 Installation Warning.......................... 2.1 Mounting to Pump Discharge Pipe ... 2.
1.0 About Level Sense Pro Level Sense Pro is a Wi-Fi based residential environmental keep a watchful eye on their property at all times. Level Sense sustained power loss, sump pit high water level, water leak(s), temperature and humidity levels. alarm triggers based on their state or level. There are three alarm outputs of the Level Sense Pro; email/SMS (text message), audible siren and alarm relay contacts. Additional detail of the alarm outputs can be found in the alarm outputs section of the manual.
1.3 In the Box 1. Level Sense Pro 2. Power Supply 3. Float Switch & Bracket 4. Leak Sensor 5. Level Sensor Wire 6.
1.4 Status LEDs The status LEDs on the Level Sense Pro provide a visual indication of the control state. The below table is a system status guide. If the four lights have a pattern not shown it is a claim code, and you should reference section 5.2.
2.0 Installation Level Sense Pro is designed for indoor installation only. The ideal mounting location is in the utility room within a few feet of the sump pump pit. Consideration should be taken to keep within range of the homes Wi-Fi router. Wi-Fi range varies based on the router and environmental conditions. We recommend range testing before installation. If the device is out of range, consider a Wi-Fi range extender. The Level Sense Pro can be mounted 2.
2.3 Mounting to the Wall The back side of the Level Sense Pro accepts two #6 screws. The screws are spaced at 3.375” and are mounted horizontally. Install 3.375 “ Mounting Screws HAVE A QUESTION? Send us an email: : CustomerService@SumpAlarm.Com or submit a request through our webpage: http://www.level-sense.com/pages/support Contact support CustomerService@SumpAlarm.
2.4 Installing Level Sensor (Optional Accessory) The level sensor is used to help determine pump cycle frequency. This sensor is not required and only provides an approximation of water level following a calibration process. This is useful if you are unsure how often your pump runs. High water alarms are WULJJHUHG IURP WKH ȵRDW VHQVRU The level sensor is installed vertically on the PVC discharge pipe of the sump pump. The sensor wire attaches to the PVC pipe with zip ties.
2.5 Installing Float Sensor 7KH ȵRDW VHQVRU PRXQWV DERYH WKH QRUPDO SXPS ZDWHU OLQH DQG GHWHFWV ZKHQ WKH ZDWHU OHYHO KDV UHDFKHG D SRLQW DERYH QRUPDO RSHUDWLQJ UDQJH 7KH ȵRDW VHQVRU LQVWDOOV RQ WKH VXPS SXPS GLVFKDUJH SLSH 8VLQJ WKH SURYLGHG SODVWLF ȵRDW EUDFNHW DQG WZR ]LS WLHV VHFXUHO\ PRXQW WKH ȵRDW WR WKH GLVFKDUJH SLSH 7KH VOLGLQJ ȵRDW SRUWLRQ RI WKH VHQVRU VKRXOG IDFH GRZQ 0RXQW WKH ȵRDW DSSUR[LPDWHO\ VL[ LQFKHV DERYH WKH VXPS SXPS QRUPDO ZDWHU OLQH 7KLV OHYHO FDQ XVXDOO\ EH IRXQG E\ ORRNL
2.6 Installing Leak Sensor (Optional Accessory) 7KH OHDN VHQVRU PRQLWRUV IRU SRROLQJ ZDWHU RQ D ȵDW VXUIDFH WKLV sensor does not need to be installed if this type of monitoring is QRW UHTXLUHG 7KH OHDN VHQVRU FDQ EH PRXQWHG QHDU WKH VXPS SLW RU RWKHU DUHD ZKHUH ZDWHU ZRXOG SRRO LQ WKH HYHQW RI D OHDN 7\SLFDO ORFDWLRQV DUH QHDU D ZDWHU KHDWHU RU +9$& V\VWHP ZKLFK FRXOG OHDN GXULQJ D PDOIXQFWLRQ 7KH VHQVRU QHHGV WR EH SODFHG ȵDW RQ WKH ȵRRU ZLWK WKH PHWDO VHQVLQJ HOHPHQWV GRZQ 7KH VHQVRU PXVW EH VXEPHU
3.0 Powering On After mounting the Level Sense Pro control unit and successful installation of sensors we can now power up the control unit. First, connect the DC jack of the power supply to the Level Sense Pro control. Second, connect the AC wall adapter to a standard 120VAC power outlet. Use only the supplied power adapter. Upon power up, the cloud LED indicator will begin to pulse white. 4.0 Connect to Wi-Fi The Level Sense Pro is immediately ready to join your 2.4 Ghz Wi-Fi network after power up.
4.1 Connect with WPS has a button labeled “WPS.” (Generally denoted with the graphic above.) If your router does not, proceed to connecting with hotspot mode. Some routers require WPS to be enabled, or direct it to a particular channel (i.e. 2.4 GHz or 5 GHz). Temporarily move the Level Sense Pro control unit into close proximity of the Wi-Fi router. The Level Sense Pro will operate on battery backup to complete this step if allowed to charge for 30 minutes prior.
4.2 Connect with Hotspot To connect to Wi-Fi with hotspot mode you will need a Wi-Fi enabled device like a smart phone or laptop. The cloud LED of the Level Sense Pro should be pulsing white, which indicates the device is broadcasting a Wi-Fi hotspot. If you are using a smart phone or tablet with a cellular connection, it is good practice to turn cellular GDWD R IRU WKLV SURFHVV 8VH \RXU :L )L GHYLFH WR VHDUFK for and join the network called “Level-Sense.
5.0 Product Registration—Portal The Level Sense Pro is set up and managed via a cloud service called account. With an account, you can claim your device, setup alarm contacts and set alarms. 5.1 Create Portal Account Using an internet browser, preferably on a laptop or desktop, navigate to the Level Sense Portal: https://www.Level-Sense.com and click on PORTAL.
5.3 Configure Device Name By default, the Level Sense Pro is named “New Sensor“ in the Portal. devices in your Portal. 5.4 Update Frequency Wi-Fi data. 5.5 Offline Threshold 7KH RɞLQH WKUHVKROG LV KRZ ORQJ RXU V\VWHP ZLOO ZDLW DIWHU LW ORVHV connection with your device to send out an alert. The lower the QXPEHU RI PLQXWHV LV WKH PRUH QRWLȴFDWLRQV \RX ZLOO UHFHLYH :H recommend a minimum of 10 minutes (or 5 times the Update Frequency). 6.0 Alarm Inputs By default, all sensor inputs are enabled.
7.0 Alarm Outputs Alarm outputs are set up based on each sensor input. By default, all sensors have all alarm outputs enabled. If the sensor input is enabled, it can have alarm outputs. You can disable inputs and outputs to suit your application and to match your installation and blue when there are no alarms. 7.1 Audible Alarm (Siren) Enable the audible alarm for an audible warning. The audible alarm can be temporarily silenced by pressing the USER button. 7.
8.0 Device and Alarm Testing The Level Sense Pro and sensors should be tested monthly to ensure proper operation. 8.1 Humidity and Temperature Testing Testing for temperature and humidity sensors is done by comparing current levels in Portal with a calibrated reference. Readings of +/-3% are expected. 8.2 Float Switch Testing 7HVW WKH ȵRDW VZLWFK E\ KROGLQJ WKH ȵRDW XS VLPXODWLQJ KLJK ZDWHU DQG ZDLWLQJ VHFRQGV IRU DQ DODUP 5HOHDVH WKH ȵRDW DIWHU WHVWLQJ 8.
10.0 Password Reset To clear the Wi-Fi credentials from the Level Sense Pro, complete the following password reset steps: ȏ 3UHVV DQG KROG WKH 86(5 EXWWRQ XQWLO DOO IRXU /('V WXUQ VROLG UHG ΖI DIWHU VHFRQGV WKH\ KDYH QRW WXUQHG UHG UHOHDVH WKH EXWWRQ IRU D IHZ VHFRQGV DQG WU\ DJDLQ ΖW FDQ WDNH VHYHUDO DWWHPSWV WR JHW LQWR SDVVZRUG UHVHW PRGH ȏ 2QFH DOO IRXU /('V WXUQ UHG FOLFN WKH 86(5 EXWWRQ XQWLO WZR /('V KDYH WXUQHG R DQG WZR UHPDLQ OLW XVXDOO\ WKLV UHTXLUHV WZR EXWWRQ FO
13.0 Warranty 21 YEAR LIMITED WARRANTY PLEASE READ THIS WARRANTY CAREFULLY BEFORE USING THE PRODUCT. THIS LIMITED WARRANTY CONTAINS THE STANDARD TERMS AND CONDITIONS (“TOC”) OF LEVEL SENSE. WHERE PERMITTED BY THE APPLICABLE LAW, BY KEEPING YOUR LEVEL SENSE PRODUCT BEYOND THIRTY (30) DAYS AFTER THE DATE OF DELIVERY, YOU FULLY ACCEPT THE TERMS AND CONDITIONS SET FORTH IN THIS LIMITED WARRANTY.
WITHOUT WAIVING ANY PROVISION IN THIS LIMITED WARRANTY, IF A CIRCUMSTANCE ARISES WHERE WARRANTORS ARE FOUND TO BE LIABLE FOR ANY LOSS OR DAMAGE ARISING OUT OF MISTAKES, NEGLIGENCE, OMISSIONS, INTERRUPTIONS, DELAYS, ERRORS OR DEFECTS IN WARRANTORS’ PRODUCTS OR SERVICES, SUCH LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY THE CUSTOMER FOR WARRANTORS’ PRODUCT AND SERVICES OR $150.00, WHICHEVER IS GREATER.
4. PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY: IN THE EVENT THAT THE PRODUCT DOES NOT CONFORM TO THIS WARRANTY, THE PRODUCT SHOULD BE SHIPPED OR DELIVERED FREIGHT PREPAID TO A WARRANTOR WITH EVIDENCE OF ORIGINAL PURCHASE. 5.
14.0 Test Log Please maintain a monthly test log. This page can be replicated for additional recordings.
15.0 Troubleshooting There are a series of articles on more advanced troubleshooting on the Level Sense Website at https://Level-Sense.Com then click “Troubleshoot”. +HUH \RX FDQ ȴQG LQIRUPDWLRQ IRU PRUH DGYDQFHG LVVXHV RQ :L )L connectivity. Wi-Fi will not stay connected: Device out of range. Check router antennas are not blocked and router is optimally placed within house. Wi-Fi will not connect: Assuming the device is within range of the router, check network SSID and password.
www.Level-Sense.
