FAQ

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A: Yes, it will get caught on any loose items, such as charging cable, baby toys and so on. I kindly suggest you can pick up these items before cleaning.
Q: Will this work without WiFi?
A: Yes, you can directly press the button on Ironpie to start a cleaning job without opening the mobile app.
Q: How about the volume of noise?
A: 600ml.
Q: Does they work on medium pile carpets?
A: Yes, I have several different pile carpets, the robot vacuum does a great job on cleaning them. Very useful!
Q: How long will the battery last for each use?
A: Hi, the vacuum robot can run for up to 100 minutes on a single battery charge.
Q: Does it get caught on blanket that is left in the ground?
A: Yes it can pick up sand but not to a large amount otherwise it may damage the vacuum robot. However, it does a very good job at picking up dust.
Q: How do I operate it to clean all my rooms? And how does it know where to go?
A: Just press the power button and the robot vacuum will find its way and clean all my rooms on its own.
It is driven by smart visual navigation, thereby able to design a zig-zag cleaning route with knowing where it has/hasn't serviced.
I can control my robot vacuum mapping the room on the app.
Q: How big is the dust container?
Q: Hello, does it actually clean everywhere or do you have to position it and guide it through an entire room?
A: It is a robot vacuum with smart navigating function. It knows where it is and where it has cleaned. As long as there are no obstructions on the path,
the robot vacuum will clean everywhere it goes by its own, on both hardwood floors and carpet. I just leave it alone to take charge of all cleaning jobs.
Q: Is there a way to stop my lovely cleaner from going into a different room without a door or obstacle?
A: I’m afraid not. You can use a barricade to stop the robot vacuum from going into a different room.
Q: Does this robot cleaner pick up sand?
A: Yes, the vacuum robot can automatically enter the recharging mode and returns to the charging base when the power is insufficient.
You can also recharge the robot vacuum by pressing the recharge button on the vacuum cleaner or through the recharge button in your mobile app.
Q: what’s the size of the cleaner?
A: Hello, Ironpie m6 robotic vacuum’s dimension is: 13 x 13 x 2.9 inches.
Q: Does it come with a remote?
A: No, it is a Wi-Fi connection and you can control via Trifo Home App on your mobile. Smart and convenient.
A: The robot vacuum cleaner will work until it cleans all areas or needs to be recharged.
Q: Does it work well on thick carpets? Thx
A: this robot vacuum cleaner does well on my carpet, my carpet is low pile not that thick.
Q: Why did my robot connection fail?
A: You need to make sure the Wi-Fi router is 2.4GHz and 802.11b/g/n bands, and make sure the network signal is stable.
Q: Can it be returned to charging dock if needed during the cleaning process?
A：600ml. I usually empty it once for 500sqft of tiles.
Q: What website can i find more information about automatic vacuum robot?
A: Please visit www.trifo.com for more information.
Q: Is it important where I put the charging station?
A: Yes, I kindly suggest you place the charging dock in an open area against the wall instead of the corner for this self-charging robot vacuum.
Q: How long will it clean for when I set the auto clean in my app?
A: M6 is a quieter robot cleaner than many other vacuum cleaners I’ve known. And it has three levels of suction power. You can set it to the quiet mode.
Q: Is this for 220 or 110?
A: 110v.
Q：Do I need to set up boundaries for this vacuum?
A: Yes, if you don't have a door or only want to clean specific area, you need to use boundaries to ensure it in a certain area.
Q: How big is the dustbin capacity?
Q: Should I purchase the warranty?
A: No. Trifo's automatic vacuum robot offers one-year limited warranty for free.
Q: How does it work in a large house with several couches and a dining room table?
A: This robot vacuum is very thin, around 2.91 inches. As long as the couches or tables have sufficient height above the floor,
the smart vacuum robot will clean the area under the couches or tables.
Q: How noisy is this cleaning robot?
Q: Does this cleaning robot do corner well?
A: Yes, I think it does a pretty good job on corners. Its two brushes help sweep dirt in every nook and cranny
Q: Does it work with Alexa?
A: Yes, of course, it is an Alexa-enabled robot vacuum.
Q: Can the robot vacuum cleaner mapping be used in a two-story house? I will take it upstairs while the base station is down stairs.
A: Yes, but the robotic vacuum cleaner won't be able to return to its charging base after finished cleaning so you have to carry it back down the stairs.
Q: Is it better for tile floors?
A: Yes. The robot vacuum works smoothly on both tile and hardwood floors. Even does a great cleaning job on my low-pile carpet.
Q: How long is the self-charging robot vacuum full and how long does it need to be emptied?
A: It depends on the dirt level, your carpet and traffic on your floors. I usually empty it once a week.
Q: Can the floor robot vacuum work well from hardwood to carpet?
A: Sure, mine does great cleaning on both surfaces. Lighter rugs may get turned, but heavier ones will be fine.
It has a charging base. When the battery runs low, the robot cleaner will return to the charging base by itself.
Q: Should I turn the robot vacuum off or leave it at the base when it is not in use, does it charge consistently? Which one is better for longevity?
A: It depends. If you use it on a regular basis, you can just leave it at the charging base for self-charging until it’s fully charged.
I kindly suggest you turn off the cleaning robot, if you will not use it for a long period of time.
Q: can you replace the battery in this?
A: Yes. If the battery does not work, you may contact Trifo’s authorized repair center for the replacement of rechargeable battery packs.
Q&A
Q: Does this robot vacuum go into different rooms by itself?
A: If doors are open, yes. The smart navigation enables the robot vacuum to automatically go into other rooms,
and its slim design can facilitate cleaning under furniture. Hope this can help you, friend.
Q: How about the battery? How does it work?
A: The Trifo robot vacuum Ironpie is a self-charging robot vacuum with a built-in battery.