Warranty

WARRANTY OVERVIEW
This warranty policy is applicable to only products
distributed by Italia Faucets, Inc. (“Distributor”)
purchased after October 1, 2012 from authorized
dealers. The Distributor provides no warranty for any
products purchased prior to October 1, 2012 or for
products purchased from unauthorized dealers.
L.S.H. and S-Series brands carry a 1-year Limited
Distributor Warranty (1 year mechanical replaceable
parts, 1 year fi nish) provided by the manufacturer
and serviced by the Distributor. Improper care and
maintenance voids warranty. Customer must present a
dated, valid proof of purchase (payment receipt from an
authorized reseller) to receive replacement parts covered
by the warranty. In some instances, the Distributor may
require a digital picture and/or the physical product
sent for inspection to verify the defect. For faucets that
are discontinued and no longer replaceable, a pro-
rated credit towards a purchase of another similar L.S.H.
or S-Series brand faucet will be issued. For faucets
outside the warranty period, replacement parts may be
available for purchase.
WHO IS COVERED BY THE WARRANTY
The warranty extends to the original consumer purchaser
only. The warranty is not transferrable.
WHAT IS COVERED BY THE WARRANTY
The manufacturer warrants this product against defects in
material and manufacturing workmanship. The Distributor
will replace or repair, in whole or in part, any product
that proves defective because of improper
workmanship under normal installation, use, service and
maintenance.
LENGTH OF WARRANTY
Faucets installed in residential applications: 1
year mechanical replaceable parts, 1 years
nish
Faucets installed in commercial applications: 1
year mechanical replaceable parts
WHAT THE WARRANTY DOES NOT COVER
1. Conditions, malfunctions, or damage not
resulting from defect in material or manufacturing
workmanship.
2. Conditions, malfunctions, or damage resulting from:
normal wear and tear
• improper installation
• improper maintenance
• misuse
• neglect
• accident
• alteration
the use of abrasive and/or caustic cleaning
agents
in home conditions such as excessive water
pressure or hard water levels
3. Labor expenses for:
installation of product
de-installation of product for warranty service
(including proper packaging and shipping costs)
reinstallation of product after warranty service
4. Parts and/or connected materials not manufactured
by L.S.H. or S-Series.
The Distributor reserves the exclusive right to determine
if customer has voided the warranty by not following
proper care or if damage results from any of the
ITALIA FAUCETS,INC.
1-YEAR LIMITED DISTRIBUTOR WARRANTY

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