Replacement Part List
MADE IN CHINA
Contact us
ROCKSOLAR TECHNOLOGY LLC.
Address:500 DELAWARE AVE,STE 1 #1960 WILMINGTON,DE,US,19899
Email:services@rocopower.com
Website:www.rocopower.com
Limited Warranty
Rocksolar LLC. provides a non-transferable warranty to the purchaser of Rocksolar product
purchased from an authorized Rocksolar reseller. Rocksolar LLC. warrants to the original
consumer purchaser that the Rocksolar product will be free from defects in workmanship
and material under normal consumer use during the applicable warranty period idenfied
in the ‘Warranty Period’ secon below, subject to the exclusions set forth below. This
warranty statement sets forth Rocksolar’s total and exclusive warranty obligaon.We will
not assume, nor authorize any person to assume for us, any other liability in connecon
with the sale of our products.
Warranty Period
The warranty period is 12 months. In each case, the warranty period is measured starng
on the date of purchase by the original consumer purchaser. The sales receipt from the
first consumer purchase, or other reasonable documentary proof, is required in order to
establish the start date of the warranty period.
Remedy
ROCKSOLAR’s enre liability and your exclusive remedy for any ROCKSOLAR product that is
not operang in accordance with its published technical specificaons is at ROCKSOLAR’s
discreon: replace the product at ROCKSOLAR’s expense. This warranty obligaon is
condioned upon the hardware being returned to the original place of purchase, or
another place as directed by ROCKSOLAR, with the original sales receipt aached. You may
be required to pay shipping and handling charges, as well as any applicable tariffs, dues,
taxes, or other fees. ROCKSOLAR may, at its discreon, provide new or refurbished
products.
Limited to Original Consumer Buyer
The warranty on Rocksolar’s product is limited to the original consumer purchaser and to
any subsequent owner.
How to Receive Service
To obtain warranty service, contact our customer service team at service@rocopower.com
Exclusions
The warranty does not cover failures result from incorrect handling, product modificaons,
installaon, conversion or addions, supplements, operaon, natural elements (weather),
excessive or deficient energy supply, chemicals, the effect of solid bodies or deliberate
damage. If the Warrantor determines that the problem with the Rocksolar product(s) is
not due to a manufacturing defect in the Warrantor’s workmanship or materials, or
otherwise does not qualify for warranty repair, then the Purchaser will be responsible for
all costs incurred by the Warrantor necessary to repair, replace and transport the
Rocksolar product(s). Rocksolar’s warranty does not apply to the baery cell unless the
baery cell is fully charged by you within seven days aer you purchase the product and at
least every 3 months thereaer.
LIMITATION OF LIABILITY
ROCKSOLAR SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR
CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF
PROFITS, REVENUE, OR DATA (WHETHER DIRECT OR INDIRECT) OR COMMERCIAL LOSS FOR
BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON YOUR PRODUCT EVEN IF
ROCKSOLAR HAS BEEN ADVISED PREVIOUSLY OF THE POSSIBILITY OF SUCH DAMAGES.
Some local laws do not allow the exclusion or limitaon of special, indirect, incidental or
consequenal damages, so this limitaon or exclusion may not apply in your jurisdicon.
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