Instructions / Assembly

ManualsBrandsUnbranded ManualsKitchenWhole Home UV Water Treatment System 12 GPM

Section 6 Troubleshooting

Indicator Lights

Alarm/Fault

Condition

LED 1

(UV Controller

Status)

LED 2

(UV Lamp

Status)

Audio Indicator

Status

Notes

UV Lamp Ignition/Run

Fault

Red Flashing Red Beeping

1. Unplug UV system from main power supply.

2. Check for secure lamp connection.

3. Restore power to UV system.

4. If failure message repeats, replace UV lamp.

Audible alarm may be silenced for 24 Hours.

UV Lamp Near End of

Life Warning

Green Yellow Off Warning: Lamp will require replacement shortly.

UV Lamp At End of Life

Fault

Green Flashing Red Chirp

1. Follow instructions in manual to replace lamp.

Warning Chirp may be silenced for 7 Days.

UV Lamp EOL

Exceeded Fault

Green Flashing Red Chirp

1. Follow instructions in manual to replace lamp.

Warning Chirp may be silenced for 24 Hours.

AC Voltage out of

Range

Flashing Red Flashing Red Beeping

When the AC voltage is back in range (>93V or <265V) the

alarm cancels and normal operation is resumed.

Audible alarm may be silenced temporarily.

UV Controller Fault Flashing Red Red Beeping

1. Unplug UV system from main power supply.

2. Allow 30 seconds for unit to fully power down.

3. Restore power to UV system.

4. If failure message repeats, replace controller.

Audible alarm may be silenced for 24 Hours.

Symptom Possible Cause Possible Solution

No power

GFCI and/or breaker tripped Reset GFCI and/or breaker

Transient voltage surge suppressor (TVSS) damaged Replace TVSS

Controller damaged Replace controller and use a TVSS

GFCI or breaker repeatedly

trips

Connection between lamp and lamp plug is wet

Clean and dry lamp pins and lamp plug, check unit for leaks

or condensation

Short-circuit in the electrical assembly Replace controller

Leak at inlet or outlet Threaded pipe fittings are leaking Clean threads, reseal with Teflon tape and retighten

Leak detected from area of UV

chamber

Condensation of moist air on cold chamber (slow

accumulation)

Control humidity or relocate unit

O-ring damaged, deteriorated or incorrectly installed Inspect and replace if deteriorated

Lamp/sleeve assembly not properly installed (too tight or not

tight enough)

Tighten assembly hand-tight

Alarm Refer to Section 5. Refer to Section 5.

System is operating but water

tests reveal bacterial

contamination

Equipment downstream of UV system is acting as a breeding

ground for pathogens

Ensure UV is the last piece of treatment equipment

Pathogens are residing in the distribution lines post-UV

Ensure all distribution lines have been disinfected with

chlorine. Refer to Section 3.2.

Recontamination from pipe dead-ends

Remove any pipe dead-ends and flush with chlorine. Refer to

Section 3.2.

Lamp timer does not read

anything

Unit is unplugged. Plug unit into AC power outlet

No power at AC power outlet Replace fuse or reset breaker

Power cord is damaged Replace power cord

Power surge caused damage to electrical assembly Replace controller and use a surge protector (TVSS)

Troubleshooting

Sección 2 Información general

Figura 1 Componentes del sistema

Elemento Descripción N.º pieza

1 Cámara UV (incluye abrazaderas de cámara y abrazadera de anillo) -

2 Vaina tubular (incluye juntas tóricas) 602732

3 Junta tórica -

4 Lámpara (incluye juntas tóricas) 602805

5 Perno de la vaina tubular 602665

6 Abrazadera de montaje del controlador -

7 Ficha de referencia -

8 Controlador (incluye abrazadera de montaje del controlador, ficha de referencia) 650733R-003

9 Conector de lámpara -

10 Cable de alimentación (120 V) 602636

Información general