Warranty
LIMITED LIFETIME WARRANTY - Westinghouse
Westinghouse brand is used under license. Any repair, replacement, or warranty service, and all
questions about this product should be directed to W Appliance Co. at 1 (855) 855-0294 from the USA or
Puerto Rico. W Appliance Co. warrants to the original purchaser that the product will be free from
defects in material, parts and workmanship for the life of your product. The warranty commences the
day the product is purchased. W Appliance Co. agrees that it will, at its option, replace the defective
product with either the same unit or product equivalent to your original purchase. EXCLUSIONS: THIS
WARRANTY DOES NOT APPLY TO THE BELOW: 1. Minor imperfections, surface markings as the result of
shipping and slight color variations are normal and do not constitute a defective product. 2. Damage
from ordinary wear and tear such as scratches, dents, stains or discoloration to all surfaces or other
damage that does not impair the function of the cast iron product. 3. If the appearance or exterior of
the product has been damaged or defaced, altered or modified in design or construction. 4. If damage is
due to general misuse, accidents or acts of God. 5. If damage or breakage is due to dropping or impact.
6. Using your cast iron products on high heat for extended period of time. 7. Washing your cast iron
products in the dishwasher, improper cleaning, or neglect. 8. Using metal utensils on any surface of your
cast iron product. 9. Using scouring pads, steel wool, abrasive cleaners and/or bleach on any surface of
your cast iron product. 10. On units that have been transferred from the original owner. 11. On products
that have been purchased as refurbished, like new, second-hand, in a “As-Is” or “Final Sale” terms. 12.
To products used in a commercial or rental setting. 13. To products used in settings other than ordinary
household use or used other than in accordance with the provided use and care instructions. 14.
Transportation and shipping costs. 15. Product when used outside the United States or Puerto Rico.
LIMITED LIFETIME WARRANTY CONTINUED PLEASE RETAIN PURCHASE RECEIPT TO CONFIRM PURCHASE
AND OWNERSHIP REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF
THE CUSTOMER; W Appliance Co. SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, EXCEPT TO THE
EXTENT PROHIBITED BY APPLICABLE LAW. ANY IMPLIED WARRANTY OF MERCHANTABILITY OF FITNESS
FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE DURATION OF THE WARRANTY.
Some states do not allow the exclusion or limitations of incidental or consequential damages, or
limitations on how long the warranty lasts. In these cases the above exclusions or limitations may not
apply to you. This warranty gives you specific legal rights and you may also have other rights which vary
from state to state. Obtaining Service: To obtain service, product literature, supplies or accessories
please call 1 (855) 855-0294 to create a ticket for exchange/repair. Please make sure to provide the date
of purchase, model number and a brief description of the problem. Our customer service representative
will contact you or send detailed return instructions. W Appliance Co. does not warrant that the
appliance will work properly in all environmental conditions, and makes no warranty and
representation, either implied or expressed, with respect to the quality, performance, merchantability,
or fitness for a particular purpose other than the purpose identified within this user’s manual. W
Appliance Co. has made every effort to ensure that this user’s manual is accurate and disclaims liability
for any inaccuracies or omissions that may have occurred. Information in this user’s manual is subject to