Warranty
INVESTIGATION OF CLAIMS
WPPO LLC can investigate all claims against the warranty, so as to
determine how they should be addressed.
In order to return an oven, or its parts, WPPO LLC (or its
representative) will provide the purchaser with a written return
authorization, including shipping instructions. If the oven, or its
components, are not properly packaged, WPPO may bill the purchaser.
WPPO may bill the purchaser for return freight if the oven was damaged
due to negligence or if the warranty is no longer valid. See the Sales
Agreement for additional information.
ONLY THIS WARRANTY
WPPO LLC's employees and /or dealers are not able to make any
warranties or promise any restitution beyond what is described in the
oven’s warranty as described above.
HOW TO FILE A CLAIM
In order to file a claim under this warranty, it must be communicated to
WPPO in the following manner:
In writing to WPPO LLC 3131 W. Orangeville Rd Orangeville, IL 61060
or By email to dan@wppollc.com
All warranty claim requests must include: the oven model number,
original invoice number, date of installation, a description and
photographs of the defect, and a full description of the circumstances
that resulted in the need to file this claim.
The purchaser must examine the WPPO LLC delivery upon receipt and
must inform WPPO LLC within ten days if any items are missing,
incorrect, or damaged.