Warranty

Warranty on parts purchased: 30 days; if part fails within 30 days of purchase, customer is
to ship us back the part; upon inspection, if defective, VT will send replacement part at no
charge.
If a purchaser claims a product is “defective” with regards to refrigeration, Purchaser must
obtain a letter from a qualified refrigeration technician at the Purchaser’s cost to verify that
the unit was installed properly, with proper ventilation and the unit is truly malfunctioning
due to a manufacturing defect.
Removal or reinstallation of a unit is not included in warranted costs. Purchaser’s exclusive
remedy is limited at Seller’s option to repair or replace defective part[s] with either new or
reconditioned part[s]. Purchaser is responsible for shipping the unit prepaid to a
designated facility and Seller will pay return shipping charges in the continental United
States for items repaired under warranty within 12 (twelve) months from date of sale. The
returned unit must be packaged correctly, with enough protection to ensure the unit is not
further damaged. Oversized or lack of packaging is not permitted and will be refused.
Replacement or exchanged units will be returned to Purchaser through curbside delivery
only. Any redelivery fees are the Purchasers responsibility. Since the natural variation in
texture, density, grain, color, tone, and shade of wood is unavoidable; Seller does not
guarantee the texture, color, tone, or shade of the wood: nor does seller guarantee the
colorfastness of wood or against peeling, chipping, cracking, or scratching. Note:
Unfinished wood is subject to warping; all wood surfaces must be sealed before placing
cellar into service. Make sure doors are aligned by reviewing the owner’s manual.
Improper repair or placement of the unit will void the warranty. Any third party repair facility
must be preapproved in writing by Seller, before providing replacement parts under
warranty. Change Orders: Custom units already in production that require a change will be
subject to a change order fee.