Warranty

Timeless Home WARRANTY
Timeless Home proudly provides you with limited warranties on your product from one year of
your purchased date. These warranties apply to products purchased from an authorized
Timeless Home retailer, and apply only under conditions of normal, indoor, residential use.
Because of the natural variations in wood and the hand-finishing techniques used to create
many products, finish colors may vary from piece to piece. Because many of our products are
handcrafted and made with natural materials, variations in size, shape, and color can be
expected. Timeless Home warranties do not cover products sold “as is”, purchased from a
source other than an Timeless Home retailer, used in a commercial or nonresidential setting or
shipped outside the contiguous U.S. by you or a freight forwarder. Any product modifications by
retailer or consumer, or use of non-Timeless Home parts, voids this warranty.
This warranty gives you specific legal rights, and you may also have other rights, which vary
from state to state. Some states do not allow the exclusions and limitations on incidental and
consequential damages or the limitations on implied warranties, so the described limitations
may not apply to you. However, proper care and use are essential for preserving your rights
under this warranty.
If you have an issue with your Timeless Home product that you feel is covered by this warranty,
please contact the Timeless Home authorized retailer.
Limitation of liability:
1. This warranty shall apply only if (i) Purchaser notifies Seller in writing of the claimed
defect within 7 days of discovery; (ii) Purchaser discovers the claimed defect within the
Warranty Period; (iii) Purchaser allows Seller to inspect the Goods claimed to be
defective; and (iv) Seller or its representative confirms the defect in writing to Purchaser.
2. This Elegant Décor Limited Warranty extends only to defects in materials and
workmanship which occur during “normal use and service” as defined below, and it does
not apply to : (a) Goods that have not been maintained in accordance with instructions or
that have been accidentally damaged; (b) defects attributable in a way to installation,
modification, cleaning, or repair made by any party other than Timeless Home; or (c)
mishandling, accident, fire, lightning, or other hazards whether natural or man-made, or
shipment. “Normal use and service” means that the product will be used in a typical
residential environment.
3. Products that are non-standard are not covered under this warranty.

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